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Pros: "Entertainment and food was good."
Cons: "Flying to Tel Aviv (I missed my chance to review), my tray table was broken and the USB wouldn't charge on any of the televisions."

Pros: "Awesome service, comfy business cabin!"
Cons: "Boarding in Istanbul and Tel Aviv was chaotic, no business class boarding. Checking laptop in Istanbul was inconvenient. Lounge Istanbul was awesome however way too crowded to fully take advantage of it. Also should control people and what they takfor food. The lines were long and people would literally pile their plates with massive amounts of food, take it to their seat then leave it. Fix the lockers and add more, they are a wonderful asset but I was not able to take advantage of. Consider limiting access to manage crowds."

Pros: "Great service and polite staff."
Cons: "Didn't make any announcements as the time was getting closer to board. Passengers had to hover around counter and strain to hear. It all worked out well, though!"

Cons: "Wish they used a large plane like the Istanbul to MIA one."

Cons: "poor to non existence service in economy class. all crew up front with zero crew In back."

Pros: "Excellent customer service"

Pros: "They shipped my dog from Tel Aviv perfectly. No problems."
Cons: "The laptops and Ipads are removed from the cabin"

Cons: "Flight staff very pleasant and accommodating. Have always found "foreign"airlines have always been very good I will not fly domestic airlines out of the country Bad unpleasant experiences"

Pros: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."

Pros: "The seats were roomy. Turkish gives you lots of amenities for a comfortable flight. The food is a hot meal."

Pros: "The crew in the flight is amazing! Very attentive"
Cons: "The Tel Aviv airport check in is a nightmare!! We were there 3 hours ahead of our flight and the line would not move. Finally made it to the front 20 min before our flight!!! The people in the check in bags did not care if we missed our flight, was very rude and sloooooowwww!!! I have been to many airports and this is by far the worst! I had to run to my gate and ran into another check where they let me pass bc my flight was about to close! Made it 2 minutes before the bus left! Nightmare!!!"

Pros: "Quick in Check In."
Cons: "Horrible customer service."

Pros: "Very nice crew"

Pros: "The staff are all very professional and nice."

Pros: "הכל"
Cons: "שום דבר"

Pros: "The flight crew were exceptionally nice and the food was the best I have had on any airline."
Cons: "The flight was delayed without any explanation and I was worried about making my connection in Istanbul."

Pros: "Crew was nice and courteous."
Cons: "I'm 2.05m tall, and had no leg room or an exit seat. These seats should be saved for these specific occassions, which made the flight uncomfortable."

Pros: "Turkish Airlines has an excellent entertainment system"
Cons: "They used to have more legroom"

Pros: "outstanding service, flight attendants are superb"

Cons: "No entertainment."

Pros: "amazing !!!"

Cons: "Sits are uncomfortable and very tight compare to other delta for example also the food quality is poor, the quality and ingredients are cheap."

Pros: "The flight attendants are very kind unlike the one with United airlines."

Cons: "Too bad there's no entertainment options, or even wifi, on these relatively short flights."

Pros: "Crew was top notch , food was great, loved the hot towels you get to freshen ourselves with, crew friendly and very patient. Loved that flight wasn't full and the three of us could spread out and be as comfy as possible."
Cons: "Very late 1.5 hours leaving JFK on way to Istanbul causing us to miss our connecting flight to Tel Aviv. Arriving almost 2.5 later in the evening."

Pros: "Things that I liked I expected - we take it for granted: crew must be polite, boarding - efficient, leg room is normal."
Cons: "Even in business class leg room is not ample, aircraft seems to be quite old, inside is well scoffed and scratched, my foot rest couldn't be raised or extended, no personal ventilation, temperature is interchangeably too hot or too cold, movie choice is far from awesome"

Pros: "Timeliness Cleanliness Orderly boarding Courteous crew On board meal edible - even tasty"
Cons: "Seats a bit narrow"

Pros: "Crew was solicitous and cordial. Movie choice had too many that seemed like they would have guns. I did find a couple of films to my liking, however."

Pros: "Very nice service"

Cons: "I flew from Tel Aviv and upon arrival went through security so I could proceed to my departure gate. Then at the departure gate a whole new round of security. There was a priority line, but for some reason I didn't get in it, although I fly business. The line was not that long but it just did not move. And the a/c was not working. Worst boarding experience ever and I've been flying for over 40 years. When I boarded finally I asked if I could give a review and although they said yes- nothing. So I hope someone who cares sees this."

Pros: "The service was good"
Cons: "Didn't like the airplane. Bit old. Too long till boarding."

Pros: "good job rushing us to the correct gate"
Cons: "late"

Pros: "Overall an excellent airline. Young fleet of planes. Curious service and crew. Excellent selection of enertainment"
Cons: "Seat pitch is 31", too small for 6'4" male. Food during this trip and the inbound flights was nom-edible"

Pros: "Great service and the aircraft was clean and comfortable"

Pros: "Liked the strong team from the Captain's handling of plane to the cabin crew service and food."
Cons: "Confusion in Istanbul about connecting flights due to Turkish time change."

Pros: "Your airline is wonderful and I hope that you always keep to the same high standards you have set for yourselves. I look forward to flying with you again soon, Robin Lerner"

Pros: "Good service"
Cons: "They need better movies and music"

Pros: "Movies crew"
Cons: "All was good"

Pros: "The people and service and food were all excellent. My only problem was missing the connecting flight. See comments on the right."
Cons: "The flight was late in leaving, so I missed my connecting flight and had to stay overnight in Instanbul. It would have been nice if they were more organized and could have postponed the flight, or made arrangements for those who were on a connecting flight to be driven over there quickly."

Pros: "Crew and food were quite good"
Cons: "Leg room was quite tight on plane the carry on bag limit was too restrictive at 8kg"

Pros: "The price of my ticket to Israel from San Francisco was a steal. The crew, the service, the cleanliness are beyond anything I could have wished for."
Cons: "The food was not good, which surprised me because on my last flight with T.A., the food was absolutely delicious, the best plane food I had ever had. The T.V. In two different seats were not working. But the crew obliged until I found one that worked."

Pros: "The food is always good!"
Cons: "Thry promide Wifi but it didnt work Touch screens- the touch works really bad"

Pros: "crew,food seats,"

Pros: "The crew and food were good"
Cons: "Overall a bad experience both ways: Flight from TLV was cancelled. 48 h delay. Seats lost. Handling by both the ground crew in TLV and the Turkish Airlines customer service was poor. Plane in TLV parked in Terminal 1 but boarding was in terminal 3. A long bus ride was needed to reach plane. Connection in Istanbul is bad. Lines were long and not orderly. Bad experience overall. Flight out of Istanbul was late. The reading light did not work. The crew was very nice and service was good. Again, luggage did not arrive. This time 2 out of 2 pieces. One piece arrived a day later the second took more than 48 h."

Pros: "The airline didn't let me go on the flight and I had to buy another flight with a different airline. I am asking for a refund. Please contact me Regards Dotan"

Pros: "The hospitality"

Pros: "I liked the service. And I also enjoyed the food."

Pros: "The food was gourmet and delicious. The on line entertainment system worked flawlessly. 10/10 would fly again."

Cons: "It was long bat ok"

Cons: "Flight was late two hours..."

Pros: "The flight was ok , even though it was delayed 40 minutes"
Cons: "I was surprised and disappointed when I found out that I had to pay for my Standard luggage 1 suitcase per person cist me an extra $92 USD and I now know that I will also have to pay on the yrip back . You site eas very unclear about this , exttemly disapointing!"

Cons: "Everything. Our flight delayed that can happen. But what can’t happen is the total lack of service. Shame No wonder Greece is bankrupt. Zero zero"

Pros: "Every thing was fast,easy & kindly I didn’t eat-can’t say my opinion"

Cons: "Luggage was not included in the ticket price and it was never specified when we purchased the tickets"

Pros: "Very good company Nice staff"

Pros: "There was food even for low cost travel. Very good plane"

Pros: "The staff was polite."
Cons: "For some reason my boarding pass wasn't scanning. They took me to the side and had to do it manually even though everything was correct."

Cons: "5 hours delay"

Pros: "Flights were on time."
Cons: "I was charged for the bags. I didn't know that I was spouse to pay for the bags since the itinerary doesn't show clearly what type of ticket I have!!"

Cons: "1. I could not get answer from Aegean airlines if the serve food on the board. They said nothing about it when I booked the flight. 2. It was clear for me that I can give 1 piece of luggage, 23 Kg , for free. I was surprised at the check in that I have to pay for it $54 !!!! Why you don't say it when I booked the flight?????"

Cons: "not enough leg room"

Cons: "Too much of uncontrolled loud talk between passengers above 25 - 30 yrs old on either side of aisle at night 10 - 12 PM without even thinking that other passengers are around. Flight attendants could have been courteous by asking them to keep the noise low. My baggage did not arrive for 4 days in Cairo and no one was responding to calls and even went to airport twice . offices were closed during day time . Last day before leaving with the help of a travel agent I was lucky to get my luggage. There was almost a brawl at airport as people were unhappy because their baggage did not come from tel aviv to cairo. Very poor handling of delayed baggage. Not even a call from the airline. Not sure if it was offloaded in Tel Aviv or Athens."

Pros: "On time and good service"

Pros: "They compensated us with a free one-way plane ticket (with lots of restrictions) and refreshments at the airport cafe."
Cons: "The flight kept being delayed and they jerked us around for several hours, updating the departure time three or four different times and changing the gate but not updating the board or consistently making announcements. They should have just made a decision and stuck with it and better communicated what was going on. My poor friend was waiting for me in Larnaca so she stayed at the airport each time thinking I would soon arrive."

Pros: "Take off and landing"
Cons: "Could not get a juice or water ignored me. No movie option"

Pros: "Professional and courteous service plus friendly staff plus Greek inspired food menu plus on-schedule performance equals Excellent Flight."

Pros: "Plane was clean and there was enough room"
Cons: "The boarding gate on the ticket was wrong - twice."

Pros: "I did not take the flight as I had to cancel my reservation due to a medical problem."
Cons: "I'm sure it would have been a lovely flight had I taken it."

Pros: "efficiency and a sense of a smile from the ground staff"
Cons: "the fully booked plane."

Pros: "Meal"

Cons: "It is very inconvenient and seems to waste a lot of time. That is my only complaint."

Pros: "Good flight overall. It was nice to receive drinks."
Cons: "We were 30 minutes late to board so I missed the bus from the airport and had to wait an hour at the airport."

Pros: "Daniella in tel Aviv awesome deserves raise very professional all flight attendants pleasant thank you plane left on time landed 15 early a true pleasure highly recommend Opposite of norwegian in every way"

Pros: "Snack was a light meal of pasta with melted white cheese & spinach, bread sticks, and a pastry/cookie. Yummy!"
Cons: "Plane remained on tarmac for 45 minutes before leaving causing us to be about 1 hour late."

Pros: "Quick. Clean plane"
Cons: "Boarding a bit long but still fine"

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Cons: "Fjhdjjgjk fhjkrscmloj kgdblohg fjgjj dhlydhkk dhkrhk"

Pros: "Fast, clean, gracious."
Cons: "Food."

Pros: "Good service"
Cons: "Luggage was not included in the price of the ticket- had to pay $ 40.00 for each suitcase/bag."

Cons: "The price of the ticket did not include luggage. The biggest problem is that it was not mentioned anywhere during the booking process, and I found out that extra 40$ should be payed for every suitcase at the checkin desk."

Pros: "Very comfortable"

Cons: "A short flight so not that important but the seats were a bit narrow and mine being in front of an exit row did not recline"

Pros: "The flight was posfond in tel aviv by 45 minutes"

Pros: "Need to change flight to later date. Employee was rude and resold me wrong ticket and I lost my flight. Stuck in airport all day was forced to pay for a second flight from another airline to go home. No ticket was given to me."

Cons: "Waiting area was very crowded. The flight was delayed."

Cons: "I did not know that I will have to pay for lagged 45$"

Pros: "Direct flight, comfortable seat, departure in time, no waiting time in check in"
Cons: "Short direct flight, but too expensive! Even for first bag need to add more money. Limited varity of drinks."

Pros: "Nothing"

Pros: "It was inexpensive therefor I didn't expect much although I got more than I paid for!"

Pros: "clean aircraft, wonderful crew.. comfortable seating.. quick, professional... everything..."

Pros: "A staff member took us to our connection flight and she made us run for 30 minute. It was terrible. I am 55 and i could not breath and my body hurt and i am at bed con not move. My trip is destroyed. I am very very angry. It is impossible what she did. She didn't care at all that there were people that stop running and lost their flight. She didn't walk fast, she run hard. It was crazy, there people who cried. People who fall down. Absolute the worst thing that I have to go through"

Cons: "Small seats"

Cons: "Was very hot during the flight."

Pros: "KOOSHR FOOD"

Pros: "Advanced checkin (48 hrs prior flight). Was able to get emergency exits seats with a lot of space"

Cons: "The airline forced us to pay a large amount at the airport for taking one luggage on an international flight. Kayak booking said that one bag would be included in the Fare rules. It was a classic case of bait and switch and an airline taking advantage of a person once they are at the airport and have no choice but to pay extra."

Cons: "We need to pay 80 $ for 2 suitcases and For One direction and it wasn't wirten in the Internet site"

Pros: "The price was the best part."
Cons: "Neither my wife nor I liked the food served at all!. There was no entertainment on board"

Pros: "All good"

Cons: "To pay again on my baggeg I pay once at the web and at the airport ask me to pay again... Why?"

Pros: "Great crew, comfortable seating with enough leg room."
Cons: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Pros: "The crew is really welcoming"
Cons: "The seats are too narrow and a bit too hard"

Pros: "Seat comfortable"
Cons: "Flight was delayed and overhead bin space was very small"

Pros: "Crew was very engaging and service was good."
Cons: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

Cons: "Delays, took my hand luggage into the hold,"

Cons: "We had 4 hour delay causing a stop over at 3am. So yeah"

Pros: "The crew were really helpful with people who had tight connections because of the delayed flight"
Cons: "I wish they had WiFi"

Cons: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Pros: "Everything was good except for the entertainment consul for one of our seats."
Cons: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Cons: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Pros: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Cons: "Not enough leg room"

Pros: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Cons: "I would have to dream something up."

Cons: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Cons: "old screens and entertainment system leg room to small"

Pros: "Crew where awesone and the choice of entertainment was fantastic"
Cons: "Seats way to close together"

Pros: "Very friendly onboard personnel - I really had kind of homy feeling."

Cons: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Pros: "Restrooms clean, decent food and drink, nice cabin crew."
Cons: "No complaints"

Cons: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Pros: "Food was excellent, frequent and filling"
Cons: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Pros: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Pros: "The leg room, was surprisingly roomy"
Cons: "The food and that there was no entertainment."

Pros: "Crew"
Cons: "N/a"

Pros: "Really friendly staff. Great service"

Cons: "Please Endeavour to put the expiration date on the food served in the flight."

Pros: ".Very much on time with pleasant service."
Cons: "Can nit find much fault fir a short run!"

Pros: "Airlines issue"
Cons: "Profiling certain customers"

Pros: "Flight was on time and quick and comfortable"

Pros: "newer plane, good staff"
Cons: "need better and more food options, more often"

Pros: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Cons: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."

Pros: "Timing & efficiency. Good food though only a sandwich."
Cons: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"

Pros: "That we didn't crash"
Cons: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."

Cons: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."

Cons: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Pros: "The service, entertainment, food, the crew, the aircraft were excellent."
Cons: "They put us in a Transavia plane."

Cons: "sardines!"

Pros: "Quick and efficient flight. Crew very organized. Great language skills"

Pros: "crew"
Cons: "food"

Pros: "Average service and food quality"
Cons: "Inside the business class cabin Boeing 777 only one toilet facility available. People is queuing."

Pros: "Staff very nice, plane clean and nice food"

Cons: "Why is there no rating for on-time delivery? After my super-late departure from PDX to AMS (computer outage), I essentially had the same problem on my return flight. KLM's Birmingham to Amsterdam flight departed so late that I again missed my Amsterdam connection."

Cons: "While dropping off my luggage, the staff confirmed that the booking made and paid for was indeed a emergency exit seat. Once on board the seat did was not an Emergency exit row."

Pros: "The long flight"
Cons: "The long flits"

Pros: "The crew was very nice i felt safe during the flight the sit had enough space the pilot kept apologzing for 15 minute lale took responsible for somthing he wasnt need to"

Pros: "Crew polite and efficient"
Cons: "No leg room. The box underneath the seat in front makes it impossible to stretch your legs. The arm rest lifts only to 45 degrees which is useless. No way to gain some lateral space there."

Pros: "entertainment options"
Cons: "lack of USB or other power outlet to charge my own devices, poor responsiveness from crew"

Pros: "on time, luggage arrived."
Cons: "uncomfortable. No actual food or entertainment."

Pros: "Nice and careful crew that resulted in a good service that includes: * cleam restrooms; * light food and beverages avalable in the back of the airplane during all the flight;"
Cons: "Seats are terrible; Old Entertainment system that feels the weigh of time; Old airplane that makes scary sounds when engines are starting; In the day flight, the lights are not dimmed to help passagers to sleep in this 11 hours flight;"

Pros: "the crew was fantastic and really kinf"

Pros: "On time, no hassle."

Pros: "Red wine was excellent"
Cons: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"

Pros: "Flight was in time"

Pros: "On time, staff was nice."
Cons: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"

Pros: "The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use."

Pros: "Crew was nice although one fellow was a little too “nervous” and looked bossy"
Cons: "Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all."

Pros: "It was only 2 hours"
Cons: "Small plane, no movies"

Pros: "Entertainment"

Cons: "Old plane."

Pros: "Great food (Economy class). Good Service"
Cons: "Not enough bathrooms on Economy class area due to aircraft design."

Cons: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."

Pros: "The airplane was modern, and the crew very good. Nice, service oriented and in general trying to make the flight experience as good as possible."
Cons: "The flight was very late. I lost my connection. My bag was lost and unable to recover it so far (after more than 24 hours). About to initiate the next leg of the trip with no clothes or any idea if my luggage will be recovered."

Pros: "Food and service was good and price was acceptable"
Cons: "Very long route"

Pros: "Nithing"
Cons: "They were unfreindly and rude."

Cons: "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."

Pros: "Nothing particular"
Cons: "Nothing particular"

Pros: "This is what happens when you get roped in by a low price."
Cons: "Disorganization which led to not being able to pre-purchase baggage. Then bad info at airport which led to multiple trips through security trying to make weight on a bag that should have been checked but was told didn't need to. Ended up missing flight, having to rebook at full fare and no one knows where the bag that was checked is. STAY AWAY!"

Pros: "It es a good flight back"
Cons: "Items missing on duty free purchases"

Pros: "Crew was welcoming"
Cons: "Space between the seats was too small."

Pros: "It was on time"
Cons: "Food was AWFUL! Better to serve nothing"

Pros: "Short, lots of leg space"

Pros: "The seats are spacious. They give you great amenities such as a toothbrush, etc. The crew was very nice. The food was also superb for airplane food."
Cons: "The check in process was terrible at SFO. We all felt like cattle being herded on. It was such a mess. The seats are surprisingly uncomfortable in premium economy. The headrest is not conducive to sleeping."

Pros: "Friendly onboard staff"
Cons: "Treated like cattle while boarding unless your preferred member. Average food quality."

Pros: "Nothing"
Cons: "My flight was cancelled, I was sent around to multiple desks and terminals and no one wanted to assist me, then my luggage was lost."

Pros: "The time of the flight was great as well as the arrival time and subsequent connections to Paris. Enjoyed the rather full line of in flight beverages!"
Cons: "Leaving late seemingly without reason from Paris - chaotic boarding line in Paris with difficult to hear PA. Seats were ok'ish but than again, it's a 45 minute flight. The sandwich was gross and I'm somewhat known as a person who eats everything!"

Pros: "Amazing service, seat and FOOD"
Cons: "Nothing"

Pros: "Lovely crew, clean toilets"
Cons: "It's an a380, stains everywhere, aisles between seats narrow even for business, caos at CDG, no clear queues, ground staff shout at passengers, food selection good but huge gap between describtion and reality, in JFK we waited for 30 minutes cause the docking spot was too narrow for the captain, sky priority? The economy got their bags before 1st and business."

Pros: "Cheap aircraft, not even headsets"
Cons: "Dirty aircraft, I expect more when I pay a lot"

Pros: "The boarding process was smooth and the crew friendly. Flight ran on time."
Cons: "Unloading the baggage took over 90 minutes, and there was no explanation for the delay and nobody from Air France in sight on the ground in Boston."

Cons: "Too crowded"

Cons: "Meal choice missing kosher non-gluten combination."

Pros: "Disorganised and slow"
Cons: "Couldn't organise a booze up in brewery. Baggage offload took forever"

Pros: "The fast boarding."
Cons: "The long wait without the air conditioning until our slot in the takeoff list became available."

Pros: "Friendly crew; comfort; punctuation. Fast boarding"
Cons: "Simple food - very small amounts. No entertainment."

Pros: "Although plane was full staff moved us through quickly"

Pros: "Crew were great"
Cons: "Food was ok - don't know why my vegi meal didn't have cheese and dairy in it, would have made if better. Boarding was ridiculous long line. Could have been more efficient"

Pros: "Boarding was efficient, the flight was on schedule, crew was nice."
Cons: "The temperature for this leg of the trip seemed very cold. I wore 2 sweaters & a jacket plus the blanket. Hard to rate entertainment (I wasn't aware of any)."

Pros: "there were problems getting the tickets issued in Rome. the worker at checkin kept us for 20 minutes without telling us what was going on. the flight left the gate on time, but then we sat for an hr before leaving. no information was given as to why the flight attendants were rude. after landing we sat for an hr on the runway waiting for a gate to be available."

Pros: "The flight crew was excellent in accommodating the passengers. One specific flight attendant was very patient in dealing with a continuously demanding passenger by being helpful and firm at the same time; a difficult combination of skills."
Cons: "The ground crew in CDG was very disappointing and unprofessional and very specifically in the luggage area. When I was told that my carry on luggage exceeded the allowed weight I argued that my luggage was weighed in Cairo and that it was less than the 12 Kg allowed weight. The Air France attendant then waved with annoyance to speak with her supervisor. When I approached her supervisor, who was speaking with another Air France employee, she looked annoyed and said just just to to booth #7 or 8 that handles excess luggage issues. My reaction is to avoid traveling through CDG in the future and I will focus on flying with Lufthansa."

Pros: "Comfortable, crew were fabulous. Food was fine. Champagne and they filled my water bottle happily!"
Cons: "Nothing!"

Pros: "The crews were nice and polite, food was good, in an hour we just ate and drank which was awesome. Thank you."

Pros: "We propelled through space and arrived safely at our destination. Big like! :)"
Cons: "The vegan meal was a plate of dough. All bread. Other flights have given fruit, vegetables, vegan yogurt, etc. But that's a small complaint. The extra leg room seats at the exit aisles I was offered don't recline. (This wasn't true on the next flight). At 5 feet tall, given the option, I would pass up on the extra leg room and take a reclining seat. This is something that should be made very clear before the flight!"

Pros: "More comfortable airplane than typical regional service in the US. AF cabin crews are very good."

Pros: "The in-flight meal was very good. The flight was much quicker then I expected, but there a lot of turbulence for much of the flight. Most of the flight attendants were very nice."
Cons: "We were put in the last row of seats, which don't recline, though the row in front of you reclines into you and you are trapped. One of the flight attendants was rude when we were trying to deal with our child who had vomited. CDG (Charles DeGaulle airport) is poorly laid out and poorly run, in my opinion, starting with the landing of our flight. After waiting over a half an hour after landing to de-board, we were given much information In trying to get to the proper places to check certain baggage items, and we walked up and down and around a whole terminal trying to get to the proper gait. This is not the first time I've had a bad experience at this airport. Thankfully, the flight itself after that horrendous experience was good."

Pros: "The crew was real nice and efficient"
Cons: "The food was dull and there wasn't any choice"

Pros: "I liked that there was a bit more space, larger seats and only two seats (instead of 3) along both sides of the plane. The blankets and pillows were nicer than economy, and the service was impeccable, friendly and attentive. The cabin was quiet, and I was able to sleep most of the flight ,probably because I was exhausted and it was a night flight."
Cons: "We paid 370 euros to upgrade and for that amount, I wouldn't do it again. The seat comfort wasn't much better than economy, the food was exactly the same as economy -- terrible, especially because we were flying from Brazil to Paris -- so the only thing you're getting is a bit more space and less people. The movie selection was tired - or at least not my cup of tea."

Pros: "The efficiency and helpfulness of the staff who got us on the next available flight after the one we missed due to the long wait at customs."

Cons: "An average weight and height northern European does not fit into Air France."

Pros: "Comfy seat, excellent food. Good variety of drinks. But it depends on the aircraft, there are still those with old business class interior and they don't offer that much comfort."

Cons: "Same as previous"

Pros: "The price!"
Cons: "Much more but with this price you can not expect much!"

Pros: "It was one of my best flight"
Cons: "Everything is perfect"

Pros: "Newer planes, good service"
Cons: "The terminal in Lisbon is poor. Poor food choices. Dirty bathrooms. And keep an eye on the change you get back, 2 out of 2 purchases they tried to shortchange me... one was for over 2 euros."

Pros: "attention and food"
Cons: "more bathrooms on the airplane"

Cons: "Not cancelling it"

Pros: "the crew did really made sure we had what we needed."
Cons: "Should have made an announcement that the 3g cellular coverage was turned on. Went on in the middle of the flight and had no idea. My phone was in the overhead bin and I thought it was off. When I landed I had an outrageous fee. Should be given a choice to use it or not."

Pros: "unexpectedly comfortable seat on this particular flight, unlike my previous flights to/from USA"

Pros: "nice people and cordial staff"
Cons: "cold night in Vienna, pre-boarded then waiting on the bus for 15 min (with doors open) before driven to the plane. then again landing in Lisbon, off the plane then bused to the terminal. slow"

Pros: "We were lucky that the flight was not full, more space and comfort. Our special meals ordered in advance were provided how ever a little limited Flight was generally smooth and we arrived earlier than scheduled even though we have left later than scheduled. Great service. New, Clean and comfortable aircraft The process while in transit at Lomé was fast and simple."
Cons: "The fasten seatbelt was constantantly on (not only while in turbulence) Though we had two full rows available for us, the seat handles could not be lifted; hence the full row could not be utilized... No entertainment at all. This can be advised ahead for you to come with adequate tablet."

Cons: "We called the day before to ask about baggage and was told was included in price of ticket. Only to get to airport and be told was not included and cost 95 euro per bag. absolutely unacceptable and will warn all future associates that travel to Portugal"

Cons: "Delay one hour"

Pros: "Good food serving times."
Cons: "The hospitality of the airline crew is very poor as they are extremely rude to their customers. The planes I flew on were very out of date and not comfortable for international travel. I have flown on many airlines, but these planes were by far the worst. Cheap price, for a reason. The seats didn’t recline, the food was terrible, no options were given for food, and the movies were pre-picked. No one had a choice in what they watched. Very outdated. I had 2.5 hours to board my connecting flight and they caused me to miss it. As I waited in the customs line entering Lisbon, I asked a TAP representative if I’d have to get out of the line up and go right through as my flight left at 2:10 pm. They said you will make it, stay in line. I get near the front of the line 2 hours later... hundreds of people were in this line and they only had 2/10 customs agents available!!! I ask another representative how far my gate is since my flight leaves in 30 min and she told me “no you missed it. but don’t worry others will be missing it too”. So no I did not miss it, you caused me to miss it cause I already asked if I would and you people told me no. I run to the gate, which has now changed to the other end of the airport, so I run to that gate and it is 10 min before the flight is to take off. I ask the desk agent at the gate and he tells me the flight has already left. Others had missed it too due to the insane customs line up. So the plane left 20 mins earlier than scheduled with only half it’s passengers..... unbelievable!!! When I went to the service desk they did not show any sympathy or apologetic behaviours whatsoever."

Pros: "was a direct flight"
Cons: "we were made to exit down a slepery stairs and pack ourselves like sadines on a bus to the terminal..not good!"

Pros: "All good. No complaints."
Cons: "$40 charge for carry on."

Cons: "The space is really uncomfortable"

Pros: "Excellent Service - pleasant flight - comfortable seats"
Cons: "Poor entertainment system"

Cons: "The worst airline"

Pros: "I liked being able to exit the plane at the end of the flight"
Cons: "The seats were cramped and it’s upsetting how you can’t select your own. Flying overseas for 7 plus hours it’s best not to be sandwiched in between two strangers, some of which were vomiting the entire flight due to turbulence that the pilot announced would only be minor."

Cons: "I have traveled to and from Portugal in TAP for many years and never ever did I have to pay for a checked bag till this year. It is totally a robbery to be charging people for 1 checked bag of only 50lbs. not only is it ridiculous but robbery. You charge a lot of money for the flights as it is and to go and charge people to check a bag on an international flight is insane. It is to bad I have to fly back with you because I will not be flying with you ever again after this I will take my money elsewhere. Also you need to let people know that they are being charged for luggage when the are booking their flight because when I booked my flight nowhere did it say I had to pay for my luggage. It already was rediculous that we are only aloud 1 50lb bag checked and now you want people to pay for it too? Pretty soon you minus well have people just get on a plane naked!!"

Pros: "Of no change is BULLSHIT"

Pros: "Modern appointed plane with places for technology and charging points"
Cons: "Ground staff insisted carry on bags were checked in and implied this was mandatory and I complied only to discover later that majority were allowed to ignore this. Also plane was late"

Pros: "Service, the way the pilot communicated our delay and the food and beverage"

Pros: "The crew were kind and considerate."
Cons: "This was the worst flight I've ever experienced. There was an incessant, loud high-pitched buzzing noise for the entire duration of the flight (we were seated in the very back row so it was particularly loud for us, but others further up said it was bad for them too). Also, we had straight turbulence for over two hours. I've never gotten sick on a plane before, and my husband never gets motion sickness, but we both threw up (and I think several others did, too). I don't blame the crew for any of this, as I know most, if not all, of it was out of their control. However, I would be very nervous to flight TAP again due to this experience."

Pros: "Seats are fine. Flight was on time."
Cons: "Food was bad. Not much water given. No snacks between meals. Old entertainment system."

Cons: "Wouldn't let people approach the desk to ask questions before boarding. Crew very un pleasant and forceful throughout the trip. Would not look forward to flying with TAP again."

Pros: "The crew and the service."
Cons: "The food - horrible... My TV did not work the entire trip."

Cons: "The seats did not recline. It was impossible to get comfortable enough to sleep any at all, even though it was an overnight flight. It was also the first intercontinental flight I have ever taken which offered no entertainment whatsoever. I really don't understand why TAP used a plane with non-reclining seats for a five-hour overnight flight."

Pros: "Plane was delayed. Crew made no effort to keep us informed. Had to stand in the hot sun for almost an hour."

Pros: "I liked that the flight price included a breakfast snack and beverages. I also liked that there was okebty if leg room"
Cons: "I was charged 35 euros for my luggage (the desk attendant told me it was 25 euros) and I was told that if I wanted to claim my baggage during my 24-hour layover I would be charged the baggage price again. I did not receive an option to pay for my luggage when I purchased my ticket and could not find information on TAP's page about luggage fees."

Pros: "The flight attendants were very professional and helpful. The food wad good."
Cons: "There is nothing that I did not like."

Pros: "Nice little snack, horrible coffee"
Cons: "LATE"

Pros: "Courteous, professional flight attendants"
Cons: "small, uncomfortable seats, too little space to work on laptop"

Pros: "Smooth landing"
Cons: "A few bumpy moments in the air!"

Pros: "It was s a good value especially as a Star Alliance Gold flyer."
Cons: "No vegetarian option for sandwich snack."

Pros: "Offered food, left on time, arrived on time. Seat next to me was empty."
Cons: "Turbulence, only one check in line at the gate."

Pros: "Crew was great."
Cons: "Check in desk people in Lisbon were very obnoxious and rude."

Pros: "newer plane Very difficult to fly cheaper to GVA, not my first flight, not my last"
Cons: "nothing"

Pros: "Crew was pleasant"
Cons: "Uncomfortable seats. No high headrest for a quickie nap. Non organized boarding from bus to tarmac which left me having to put my personal belongings 22 rows BEHIND me!"

Pros: "Flight was overbooked. TAP Portugal removed me from the flight without warning (I was already at the airport, with plenty of time to spare), and is now making it nearly impossible to get a refund. Would NOT recommend flying with them."

Pros: "Smoothe flight"
Cons: "Ridiculous line to check a bag, super unorganized way of boarding, the meal was not vegetarian nor was there a vegetarian option, it took quite a while to get my bag and I was one of the last people on the plane"

Pros: "Nice new plane, lie flat beds, great value for the price"

Pros: "Flight on time"
Cons: "Not being able to check in and pick seats until 24 hours before flight"

Cons: "I purchased this ticket 4 months prior to flying....traveled half way around the world and the flight was oversold. I was bumped and left with people meeting in another country waiting for no one to show up. Go to hell TAP Portugal Airlines."

Cons: "Missed my flight because my 1st flight was delayed and "there was nothing they could do about it""

Pros: "They were hospitable, cordial and always with a smile. The fact they provided a full meal on board was surprising to me, after flying with several carriers I didn't expect it. Keep up the great work!"

Cons: "The crew in business class was unfriendly, rarely smiled, and generally seemed as if they did not like their jobs."

Pros: "Plane was shiny."
Cons: "No comfort control- hot and uncomfortable for a six hour flight."

Pros: "In Lisbon ground crew was fast and available as should be. On board, although the flight was 100% full, they managed the service in a professional and pleasant way. No issue with luggage or any other thing."
Cons: "Nothing to mention."

Pros: "The service was excelent"

Pros: "Unexpected food was nice"