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Pros: "The seating, food, safety measures"
Cons: "You are best nothing to improve"

Cons: "The crew never answer the calls when we call"

Pros: "Amazing crew. Seats comfortable"

Pros: "Crew is horrible. Very rude and refused to help by any means when i asked for my baby stroller. I have 2 kids that I had to carry all the way through customs and bagga claim because refuse to bring stroller to the gate and was very rude in their answer. Horrible Experience. I will never fly emirates"
Cons: "train the crew to respect customers, and to show care for families. I'm surprised Emirates always market about how friendly they are with family travels when the crew not only refuse to bring the stroller to the gate like all other airlines, but was also very rude. Her name was Annalie"

Pros: "Seating was comfortable and crew was amazing."
Cons: "Food food food. Things have gotten from average to worse in recent times. Specially Travelling from United States out to Dubai."

Pros: "Lamb and chicken were good but kids didn't like the kids meals.."
Cons: "2 of the female crew members had attitude problems when asked simple questions by passengers. One was an Urdu speaking flight attendant and the other was a blonde woman. Regret I didn't get their names. Please work with them on being nicer with passengers."

Pros: "Emirates was very efficient. Vegetarian food options were great. Toilet was messy but probably because it was in constant use."

Cons: "Luggage claim in chennai"

Pros: "flight was very empty, so crew very accommodating. boarding simple with so few"

Cons: "Food"

Pros: "everything! the A380 plane and the onboard entertainment and services was fantastic"

Pros: "Latam could not issue a boarding pass at Santiago. This led to long waiting at Brazilian immigration checkpoint. Not having a Visa kept me.from entering the immigration and security wont let me in without a boarding pass. security supervisor had to contact Emirates ground staff who escorted me."

Cons: "Boarding system. Final call on gate and it's to get to 2 more areas."

Cons: "Airport helpers at both airport are not dealing properly. Newark wheelchair employees were demanding for big money as tips. Why money is charged to use trolley to move luggage????"

Pros: "They have varible movies and dramas."
Cons: "Nothing."

Pros: "All the teem all the services"
Cons: "My 2 bags didn't come out to Cairo airport Your employee helps me to report that. He didn't give me the $200 to buy some clothes. Because he told me that my 2 bags coming out in a vew hours. And they give my cell phone # 01114488833 and I give them my wife's cell phone # 01225993535. They never call me they never answer me. 8 days. So I went yesterday 10-11-18 to the Cairo airport I met one of your employees. Asking for my 2 bags they told me that they called my my wife but they didn't. I asked my wife she said they never call me. And she talks to them on phone. They said sorry some mistakes happen they should give me $200 for every single day my bags lait but they didn't ButI received my bags broken an I lost my wife shoes and my candy The chocolate rolled over my clothes And the workers open one of my bags and eat some candy and leave the trash inside the bag"

Cons: "It was too cold in the airplain"

Cons: "Domodedovo sucks in all aspects. Baggage, taxi pick up, total bs"

Pros: "A bit of delay, high traffic. New MCT airport is much better than before."

Pros: "Entertainment via onboard tv is really good and keep you busy during even the longest flight"
Cons: "Crew was not as hospitalitable as they have been. Seems a lot of their crew was flying back and caused them to not be as prompt with regular passengers. They ran out of certain selections quickly."

Pros: "The departure and return flight time, for the price I paid, I felt like I was in more than an economy flight. The meal, the baggage quota, the entertainment. The time flew because by the time the movie had finished, we were starting to descend. I will always look for this flight with Emirates. There is no other flight in comparison, in what you get for your Buck. I believe that other Airlines, ie., Qantas, Virgin Aust, both give you a flight and service, for nearly the same fare but you only get 7kg luggage, no meal just the basic entitlement, tea/coffe/water with a biscuit or something like that and NO ENTERTAINMENT, NO COMPARISON!!!!"

Cons: "Waited at the wrong gate, missed the connecting flight and Had to spend $612.00 to get on another flight . What If I could not afford the ticket ?"

Pros: "The staff at the check in counter at JFK was very friendly and accommodating, much like the crew on the flight. Boarding was orderly and efficiently executed, although some announcement about the 30-minute boarding delay would have been appreciated. Onboard the seating was quite comfortable compared with other airlines I have travelled on and the crew was exceptional in their service - really customer-focused. The meals were tasty with unlimited snacks and complimentary drinks. Generally, I would highly recommend this airline."
Cons: "The TV and remote controls could be updated. Touch screen was largely slow to respond and the whole system could be more intuitive."

Pros: "Javier the flight attendant was so welcoming and attentive. Flight got l fit late, but arrived on time. Service was efficient and respectful. Was not as crowded as prior flight and was able to eat the meal"
Cons: "Time of flight really sucked. 4:00 AM departure meant arriving at 1.00 AM. Tough way to start a day"

Pros: "The seats are relatively good on the newer A380s. The film selection was good."
Cons: "The meal was poor."

Pros: "Just superb. Even got a meal on a 40 minute flight!"
Cons: "Long bus ride to the aircraft - thought we were driving to Muscat!"

Pros: "Almost everything!"
Cons: "Couldn’t find anything to really complain about other then had to go and ask one of the stewards to get the drink I asked for that hadn’t come."

Pros: "Total service extended was very nice"

Pros: "I forgot my laptop in the flight and called almost inertial but could not find it yet."

Pros: "Great as expected"
Cons: "Crew behavior was not up to the standard, need yo work on it"

Cons: "Would like to put my feet up in front of me."

Pros: "Pleasant n Polite crew, good service"

Pros: "Great Business class! Excellent service."
Cons: "Food wasn't as good as other middle eastern airlines."

Cons: "The food ordered was not seeved. Quality of the food needs improvement. not worth the money spent on the ticket."

Cons: "I was scheduled to leave Accra yesterday at 5:50pm. The flight was unexpectedly cancelled and the stranded passengers like myself were corralled to a nearby hotel. The flight has since been rescheduled several times today and settled to finally leave at midnight this evening. I missed my connection but it has also been rescheduled, but I doubt I will make it. Emirates has left me stranded. It's ridiculous how they failed to keep us accurately informed."

Pros: "The shops were great, but not enough time to get to them due to multiple security checks.Emirates delayed takeoff by over 30 minutes to accommodate their passengers."
Cons: "Wait time, due to multiple security checks, the staff that were performing them were inconsistent. KWI could do better."

Pros: "Fast checkin with Online Checkin. Only had to go to baggage dropoff. Nice onboard service. Like the choice of good entertainment for such short flight. Several options to watch."
Cons: "Flight had some delay. One person on-ground very rude and totally out of line in the way to treat customers. Under no circumstance any airline employee should lecture a passenger about time schedules and such. I had read the rules online and was aware of the timings required if checking in online. I was surprised being accustomed to good service from this airline."

Pros: "everything"
Cons: "same food options"

Pros: "Leg room, seats reclining, kids movie selection."
Cons: "Food was horrific. Kids meal was just not Edible and smelled bad. By the time cabin crew reached our section there was no food selection. Bathrooms deteriorated through the flight and were not cleaned through a 10 hr flight. Paper towels and toilet toilet paper ran out two thirds of the way into the red-eye flight and bathrooms became non useable in the morning. Crew requires more training in upkeep of airplane on long-haul flights."

Pros: "Everything"
Cons: "Nothing's"

Pros: "more space"
Cons: "space"

Pros: "So nice to still fly on a comfortable seat and with great and friendly service."

Cons: "need more movies boarding started before the stated date, told me to go to 3 separate counters to change my seat and it didn't even end up working out"

Pros: "Seats are way better than other airlines and the entertainment systems is way better. Finally, someone decided it would be a good idea to provide power outlets in a plane. Why was that so hard?"

Pros: "Its a 14 hour flight and there were some seats open so we were allowed to feel free and use them just so we can sleep better if we wanted to...."
Cons: "N/a"

Pros: "Emirates business class is excellent."
Cons: "Cannot think of anything to complain about."

Pros: "The Crew was nice"
Cons: "food"

Cons: "Food menu must change. Vegetarian Indian food menu is boring."

Pros: "The comfort, cleanness and food!!"
Cons: "None"

Cons: "At the Istanbul airport an item was taken from me for no reason. No regulation was shown for that item to be taken. I wasn’t comfortable with the way I was treated at the airport. The flight was very good"

Pros: "nothing"
Cons: "nothing"

Cons: "nothing Everything was good"

Pros: "All was great."
Cons: "The airline has so many people from far away places waiting too long for their next connections"

Pros: "It was a true Turkish Airlines experience! Awesome as always!"

Pros: "It was fine!"
Cons: "No problems there... Everything was fairly well organized..."

Pros: "The service"
Cons: "No entertainment. Late boarding."

Pros: "Cost of seat."
Cons: "."

Pros: "Movies"
Cons: "Nothing! It’s no comfortable at all!"

Cons: "Plane delayed Missed connection"

Cons: "Departed over 1/2 hour late making it necessary to make a mad dash for the next gate for the following flight."

Cons: "Lack of communication and unfriendly crew."

Pros: "Noghing"
Cons: "They didnt care about the damages caused to us"

Pros: "On time."

Pros: "Free meal and drinkd"
Cons: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"

Pros: "Everything- well done"

Cons: "The people at the counter for boarding were not really friendly. the plane was dirty and in my opinion old. It made a lot of noice."

Pros: "including new releases"

Pros: "Everythingn"
Cons: "Nothing beat"

Pros: "Will never use kayak again"

Cons: "The breakfast was poor & frozen ."

Pros: "Overall was just ok"
Cons: "Dirty smelly bathrooms Bad breakfast"

Pros: "Great plane--huge and new!"

Pros: "Very professional and very convenient."

Pros: "Not enought time for transit between two flights"
Cons: "Two out of three sutecases did not arrive."

Cons: "Very Bed earing headset."

Pros: "Short flight-everything fine. Great plane."
Cons: "Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast"."

Pros: "I was upgraded to buisnes class :)"
Cons: "Every thing was ok"

Pros: "Everything"

Pros: "Plenty of room for the legs."

Pros: "They shipped my dog from Tel Aviv perfectly. No problems."
Cons: "The laptops and Ipads are removed from the cabin"

Pros: "The staff are all very professional and nice."

Pros: "הכל"
Cons: "שום דבר"

Pros: "amazing !!!"

Pros: "The lost my 1 checked bag of luggage somewhere between tel aviv-istanbul-frankfurt!! Filed a report at Frankfurt Airport but it was filled with all my essentials and some valuables and the airport staff didnt seem to concerned in helping me.... To clarify, my experience through Kayak has been fine! However this whole ordeal has left a very sour taste in my mouth...i still dont have my luggage. They couldnt track it l yet....maybe you can help or forward this message to the appropriate authority. It is extremely important to me :/ Thanks, I still like kayak :) -addam rhodes"
Cons: "See literally everything above"

Cons: "I flew from Tel Aviv and upon arrival went through security so I could proceed to my departure gate. Then at the departure gate a whole new round of security. There was a priority line, but for some reason I didn't get in it, although I fly business. The line was not that long but it just did not move. And the a/c was not working. Worst boarding experience ever and I've been flying for over 40 years. When I boarded finally I asked if I could give a review and although they said yes- nothing. So I hope someone who cares sees this."

Pros: "good job rushing us to the correct gate"
Cons: "late"

Cons: "I was shocked when we landed in Ataturk and the sleeve was attached to the plane we had to get down to the ground from the middle of the sleeve. We were taken to the terminal by bus!! After the sleeve was already attached! I can understand when you are in some small airport or flying with low cost airline. But it's Turkish airlines in their home airport! Really disappointed."

Pros: "Add good airline to Atlanta to eu"

Cons: "flight canceled , i flew diff, airlines"

Pros: "excellent"

Cons: "AC was not working while we were in the ground"

Pros: "It was an amazing overall experience."
Cons: "Would have like to more about boarding gate earlier. But the process flowed very smoothly"

Pros: "Everything."

Pros: "Pillows"
Cons: "No vegan good woithout order"

Pros: "Crew was very nice"

Pros: "everything was good and don rhith"

Pros: "'we took of late. I WAS PROMISSED ON THE PLANE THAT SOMEONE WILL ASSIST ME TO GET TO MY CONNECTION . IT DIDNT HAPPEN . I LOST MY CONNECTION AND WAS TREATED AT THE DESK AS A VAGABONED. THE PERSON WAS RUDE AND HE YELLED AT ME ! IWAS AFFRAID TO GO TO THE CITY AND STAYED IN AN HOTEL IN THE AIRPORT THAT COST ME 138E SHAME ON THEM ZEHAVA TELEM GILLADI"

Cons: "Security going from venice to Istanbul then israel could have been better"

Cons: "My seat space was too small"

Pros: "i could not contact momodo not in e-mail, telephone or chat momodo was real bad with solving problems and i will not recommend you with any way"

Pros: "When we were unable to travel due to Corona Virus restrictions, Ethiopian gave us a full refund even though we had a non-refundable ticket, and they were lovely about it when they did it. A+, hope I'll get a chance to actually fly with them soon."

Pros: "Good"
Cons: "Good"

Pros: "Large space"
Cons: "Bording"

Pros: "The crew was Excellent"
Cons: "There is to many delays in the night flights, this should be improved."

Pros: "Nothing"
Cons: "Everything starting from the check in to on board restrooms"

Pros: "Crew is friendly."
Cons: "The plane is old, tatty and dirty. There is no entertainment. The airport transfer is very very shoddy."

Cons: "Nothing. Very smooth"

Pros: "The flight from Newark to Abidjan was pretty comfortable and smooth"
Cons: "Once in Abidjan, it became a mess. First we were left waiting for over an hour without any explanation. Then we were told that we had to retrieve our baggage and then recheck them. Hardly anyone spoke English so that was a long and confusing ordeal."

Cons: "My reservation seat was suddenly changed with no notification and apologise. It was really confusing situation."

Pros: "Attendants were courteous and the spacing is better than some airlines, but that’s about it."
Cons: "Check in was a disaster: no logical control of 100s of people; delayed on the tarmac for 1:45 for a “minor technical reason” that apparently had nothing to do with the actual operation of the plane that prevented me from making my next flight. Food was terrible. Flight attendants could have been more helpful about my missed connection."

Pros: "I received flying miles for this flight, well actually I really tried to find something positive to say"
Cons: "spent 19+ hrs in the airport in Addis Abeba, when I was supposed to be transferred to a hotel, needless to say, the airport at night is not the best place a woman would like to spend her time."

Cons: "The entire flight was great!"

Cons: "old, uncomfortable plane with no entertainment system. miserable experience"

Pros: "On the sequrity check our watch was stolen. And we did not get any help from ethiopian airlines...we would like to get help."

Pros: "Price"
Cons: "Checking in was poor. The booking didn't reflect in jhb or in two Aviv. Special meal was requested and not provided."

Cons: "we booked this flight because it was the shortest. However, we received an email a few days ago saying that the flight on the way back changed and the layover has increased from 2h to almost 7h! this is very upsetting since Im pregnant and the bring such a ling time at the Addis airport really ruined my flight experience"

Pros: "Food was pretty good. Flight attendants were very nice, however they didn’t do too much on a screaming baby that wouldn’t shut up the entire flight."
Cons: "Late take off from Newark led to us almost missing our connections to Johannesburg. We were moving like sheep herded to buses. Seemed very unorganized. The inflight entertainment was very basic compared to other star alliance flights in the states. Can’t understand the pilots very well when they spoke English. P"

Pros: "nothing"
Cons: "comfort of the seats. the made the flight early to 0730 am and still serving lunch at 0830 in the morning. All was bad"

Cons: "No kosher food eventhogh we asked for it"

Pros: "The flight crew was pleasant and helpful"
Cons: "Being woken up throughout the night for food. The overhead screens were on all night which made it difficult to rest."

Pros: "Flight Attendants excellent and always smiling"
Cons: "Should be able to select your own movie"

Cons: "flight was 6 hours delayed"

Pros: "Modern aircraft, good fleet in general"
Cons: "Shabby interior, boarding at Bole. Bole airport needs drastic expansion."

Pros: "Served dinner"
Cons: "the seats however were quite tight and there was no electrical plug for charging."

Cons: "Little turbulence but nothing serious"

Pros: "The staff assistance Kosher food was great"
Cons: "Overhead baggage compartment was taken over by cups and stuff"

Pros: "The crew where very pleasant & the service on the plane was good"
Cons: "A small plane and not enough leg space, you could not choose your on movie, didn’t have much choice of the meal that was served"

Pros: "That I finally had an on time flight with Ethiopian airlines, having suffered through an absolutely miserable outbound flight"
Cons: "On connecting from Bangkok to Nairobi passengers are funneled into a security waiting area with no water, coffee, duty free shopping- absolutely nothing but dirty toilets- for a 2+ hour layover. Bole airport is surely one of the most disfunctional airports on the planet."

Pros: "Great cabin crew and food"
Cons: "Very old aircraft with broken seats"

Pros: "The worst airline company I've ever used"

Cons: "Old plane Left 1 hr late No entertainment Adis is an old filthy airport"

Cons: "There was a deley of 3 and a half h"

Cons: "Airport in ADS was very basic. Was hard to find a descent toilet"

Pros: "Nothing"
Cons: "Everything. I have written to customerrelations@ethiopianairlines.com"

Pros: "Excellent pre-boarding service to get aisle seats. Comfortable on time flights. Pleasant service."
Cons: "Bad service and follow through when luggage lost. Promised it would arrive that afternoon and given a tel number to call. Advised that I could not claim expenses for toiletries, basic necesssities. 1. Luggage did NOT arrive that afternoon 2. No reply to tel calls or got an automatic answering service. 3. No follow through to emails 4. Persistent phone calls at last elicited a response that luggage would arrive next morning - but unable to give a time 5. Luggage arrived late afternoon i.e. 2 full days later 6. I will put in a claim for toiletries, underwear, socks + taxi to get to shops"

Pros: "Good food and drinks"
Cons: "No entertainment"

Pros: "None"
Cons: "The airline never gave us any status updates.Call center was helpless. Eventually bought a same day ticket at 5X the price on another airlines get out. before visa expired. Now they don't want to refund my ticket saying I am a no show..What a horrible airline"

Pros: "Flying direct from LA to Europe is a challenge. My other flight got cancelled the day of from another airline but i found this flight 12 hours later direct to Ireland for very cheap. Nice staff and amenities. Socks headphones and plenty of LEG ROOM in economy class. Would fly again"

Pros: "aircraft was nice and well kept, and crew friendly."
Cons: "too many announcements on PA (information could have been summarized and delivered in the beginning, so that those who prefer to sleep can)."

Pros: "Boarding at the gate was atrocious. Very slow and not organized and we left late because of that. The crew was very nice. Food was good. Entertainment was ok. Movies were old and could have been up to date not enough bathrooms per amount of people on board (relative to other aircrafts)."

Pros: "The guy I was sitting next to."

Cons: "The waiting time for the connecting flight to was far too long...."

Cons: "I find it exceptionally bizarre that for a company whose name represents a country that spends more than half the year fasting that there isn't an option for this unless you specifically ask online."

Pros: "The service onboard was excellent!"
Cons: "The food was almost edible, but i stil ate it because i was hungry. The fish was not even real, just some sort of fishmeal,"

Pros: "Dreamliner was awesome"
Cons: "Horrible food selection, needs improvement"

Pros: "The crew were friendly"

Cons: "I wasn't able to use the in flight entertainment at all."

Pros: "I flew on the 787 dreamliner, and it was THE BEST airplane I have ever flown on. The service was excellent and the seats were very comfortable. I highly recommend this."
Cons: "There was nothing that I did not like."

Pros: "Seat sizes were okay and the boarding times were on time."