I didn’t like that I had to be pulled aside to be searched in front of people like a criminal. Even if you had to search people create a room no in front of people. It’s not decent at all. I love to fly with virgin always.
Pros: "This is the way to fly long haul."
Cons: "Frustration is it is impossible to sleep during the breakfast service, but this is a problem for all airlines and Virgin is better than most."
Cons: "The service on Virgin Australia is quite poor. They are barely around. The seats are also only mediocre"
Pros: "Courteous and attentive crew from baggage check in thru baggage claim."
Pros: "Very friendly crew. We boarded about an hour before so we were ready to go well before time."
Cons: "The economy seats are not that comfortable and the screen for entertainment is sometimes difficult to use."
Pros: "Speedy boarding and good locker space"
Cons: "Lack of room in seat especially with seat in front reclined."
Cons: "Overall, I am disappointed in Kayak for listing my round trip flight as KLM, when in actuality, only one short connection of this flight was actually KLM. My itinerary said KLM all over it, but in the fine print it said "operated by Delta." This is dishonest and misleading."
Pros: "Crew was great!"
Cons: "The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :("
Pros: "Crew was super helpful and kind. Pesto pasta was the best airplane food I’ve ever had in coach."
Pros: "crew was nice"
Cons: "First time flying with a partner through Delta, so they stuck us on a Virgin Atlantic flight meaning I didn't get my free Delta check in bag (a fee of $60 each way) when I have gotten it every other flight I have ever taken with them. It was also 2 whole hours late in boarding."
Cons: "A crew member fell ill before take off so we had to taxi back to the terminal - and extra 1.5 hours !"
Pros: "Crew was amazing"
Cons: "Waiting area before boarding was really hot, if you can’t afford air conditioning then maybe electric fans!!"
Pros: "Crew is was good. I did experienced something I have NEVER experienced before. While people were STILL trying to get to their seats the pilot pulled from the gate. I was extremely surprised that such action was done. Everyone should be seated before plane pulls from the gate."
Cons: "Before pulling from the gate all passengers should be seated."
Pros: "That we landed safe, there was a good choice of movies."
Cons: "The seats on our return leg were much more cramped & did not have as much legroom as the outbound flight. There were no meals available for me that did not contain cheese. There were not sufficient choices of spirits & we were only offed a drink once in the flight. I have flown with BA for 30 years now. This was absolutley the worst flight I have been on."
Cons: "They gave 2 veggie meals to mu big strapping men seat mates and the ignored me entirely!"
Pros: "On time depature"
Cons: "Little amount of snacks available Small quantity of food for the meal"
Pros: "Comfy seats, pleasent crew, good selection of movies and we got there on time. Bathroom was clean."
Cons: "Food was a little gummy and breakfast was a biscuit and a cream cheese filled pretzel"
Cons: "My daughter and I were bumped off flight. We also had problems checking in. Luckily Alitalia were able to accommodate"
Cons: "The complete lack of help from BA staff after I missed my flight. No helpful suggestions at all when I asked for guidance. Just 'the flight is closed and there are no more seats left today'."
Pros: "First time we upgraded to Business Class. It was fabulous compared to the cattle car we usually fine in/"
the airplane was new and nice. the crew and the food was so so
Cons: "More organized boarding. Better service in flight. The flight attendants didn’t come around accept for meals. No water offered and no snacks in the galley as other airlines offer."
Cons: "Get more check on agents. Be more efficient with the upgrade bid eponse. Don’t be late!"
Cons: "The flight was delayed, crew was not helpful in my cabin, entertainment system was outdated and totally broken at my seat."
Cons: "In flight entertainment system was not working. Plane was 40 minutes late leaving. Had to run to make connections. Luggage didn’t make it."
Pros: "A lot of attention from the crew on this flight, hopefully that keeps up as Dreamliners become standard on the route. Much better experience than the aging 767s."
Cons: "Boarding was delayed by quite a bit. Economy seats are not great, especially for a 12 hr flight. Entertainment system has some bugs to work out and the food is nothing to write home about."
Pros: "Check in took more than 2 hours, charges $80 for bag, seats very uncomfortable"
Cons: "Check kn"
Cons: "he chairs wasn’t that comfortable Old airplane Very noisy"
Pros: "We had to do eberything through phone calls. Luggage orders. Eticket.etc."
Pros: "Food was good. Stewardess helpful. Seats fairly comfy for a long flight"
Cons: "Piece of luggage missing for 4 days. Entertainment unit horrible and lacking choices"
Cons: "There is no space for legs. The food quality is poor. No entertainment at all"
Pros: "On time, clean on the plane."
Cons: "Air line was fine but there was a big queue for security for everyone at the airport, was slow going through there, probably took at least half an hour. Only got to gate just before closing as did other passengers on the flight. A member of staff near the gate was impatiently telling people to hurry up but we could n't help being delayed at the security check."
Pros: "Steal money!!!! You guys didn’t allow to bring our carryons in to airplane and was a little short, she forced us to pay for them and send to the big luggage. But when we was boarding there so many people with a bigger baggage!!! I can’t accept that !!!"
Pros: "The check-in, pre-boarding, flight, and arrival were fine. We left a little late, but arrived on time."
Cons: "As expected, the seats did not decline and the spacing between rows was tight. It would be nice to have more room and reclining seats, but that is not the style for this airline."
Pros: "The crew was very friendly and helpful."
Cons: "The seats were incredibly cramped - felt like the seat back in front of me was right in my face!"
Cons: "I have flown 16 times with Easy Jet this year alone and they have excelled themselves once again with another delay and this time by 2 Hours. We actually got all the way through the gate and just about to walk onto the plane this time and then turned around back to the gate, with no explanation!!"
Pros: "Nothing, the most horrible airline with rude crew and unpredictable."
Cons: "At least be courteaous when your flight is delayed 3 hours"
Pros: "The crew were helpful"
Cons: "Left on our feet for an extra 45 minutes before boarding."
Cons: "The flight came in late, but we only found out later.If we’d been told we could have gone for a drink, or at least found somewhere to sit for a while, rather than standing for an unacceptable time!"
Pros: "The crew are always friendly and welcoming, but today they were fantastic ! Thank-you to Maria & Clare for making the short flight even more enjoyable."
It's a budget airline. Great for short flight. Smooth landing.
4 hr delay and only told less than 2hrs before. Only given water and nuts on the flight as complimentary service. Left to wait in rain before boarding.
To be honest I did not like anything. Communication to why my flight was cancelled mid air 2 and half hours into my flight. Customer service desk were not helpful with providing information or a solution on what can be done.
I have been treated unacceptably by WizzAir aircraft crew in a previous flight, they threatened me and abused me, and I received an OFFICIAL written apology, but only two (2) months later. This flight had no such unacceptable behaviour, but it's not nice to be left waiting in the walkway (from gate to aircraft) for a long time, just so that the 'boarding' appears to be early, even if actual departure is not.
What I liked new airplane Sitting was extremely uncomfortable! Crew not smiley at all Always chewing gum
The flight was cancelled just 4 hours before the take off...
No food on board. Not comfortable. Had to move seats was delayed more than 3 hours.
Pros: "The food and beverage selection as always. The seat was quite pleasant as well."
Cons: "Crew forgot to serve me when doing meal service. I got up and food but found it interesting that 2 flight attendants walked right by me without saying anything. The flight was late departing and arriving."
Pros: "I appreciate having updates about the flight mid flight."
Cons: "Better management of certain unruly passengers causing a scene by taking seats which were not for them because they can’t be bothered to book two seats together during the booking process and try and take a short cut when it comes to getting on the plane."
Pros: "The food was amazing as usual. The crew's service was great!"