You cannot fly directly to Patong. KAYAK recommends you fly to Phuket City (HKT) (24.5 km from Patong). From there you can rent a car or get a taxi.
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Scores according to KAYAK customer reviews
Pros: "You guys have. Very professional crew !!"
Cons: "The customer service In Europe wasn’t helping out at all"
Pros: "Overall reasonable flight. Nothing to write home about"
Cons: "Breakfast was what I imagine prison food must be like. Rest of meals were fine"
Pros: "There was no in-flight entertainment system so I rejoiced to discover there was in-flight WiFi."
Cons: "But Wifi did not offer much, just some summary descriptions on the destination. I'd be enchanted to get via WiFi the well-known in-flight map showing which leg of your flight was accomplished."
Pros: "The crew was very very nice and flight was very quick."
Cons: "No entertainment at all, music nor tv :/"
Pros: "The crew were very kind. The food was good."
Cons: "The space between the seats is very narrow and there is no entertainment."
Pros: "kids treatment"
Cons: "We didnt get our kosher food so we didnt aet on this flight"
Pros: "Good place for the legs"
Pros: "Could not tell that I need gluten free meal. And the early check-in didn't work."
Pros: "The food was tasty, the crew was nice and overall it was realy good"
Cons: "There wasn't any movies or music as entertainment"
Pros: "Spacious aircraft. Polite crew. Even good food. On time."
Pros: "The flight was very smooth"
Cons: "We were 7 persons on the flight so we brought 7 bags to get on the plain but in the check in they told us that the flight is crowded so we can't get so many bags on. The flight wasn't full and there were plenty of room for our bags."
Cons: "It was late No food"
Pros: "Staff was nice."
Cons: "flight was late."
Pros: "Snacks in board included in the price. Super nice crew team. Unlike British airways where prices are higher, on longer flights there is no free refreshments and crew staff were unpleasant."
Cons: "Very small and old plane. Uncomfortable seats. Hand luggage bigger than small backpack not permitted on the board."
Cons: "The gate of flight was changed 2 times in short period, that's why i lost my plane. No possibility if rebooking the flight, only buying a new ticket for 700€. Crazy!"
Pros: "The meal was ok The airplane was clean"
Cons: "Seats were very nerow .No help from the crew . Flight delayed"
Pros: "I fly this route on Austrian 5 times a year, and I nearly always choose Austrian because it hast the overall best 'package' - a comfortable plane with excellent sleeping seats in business class, the best airline food in the world from Do & Co, the nicest staff that really cares about your well being and the quickest connection between Bangkok and Vienna."
Cons: "The entertainment program is a bit slim, to my taste - but I'm not a big consumer of inflight movies, as I prefer to get more sleep when I fly. When compared to the entertainment program on Singapore Airlines, for example, Austrian's own can't really compete."
Cons: "Complete lack of information and abrupt staff when flight was delayed"
Cons: "Maybe I should ask for vegetarian meal, because the meal I got was not tasty at all."
Pros: "All was great"
Cons: "except we could not do an online check-in"
Pros: "Staff, seats (exit)"
Cons: "No screen,no entertainment, the food was very bad even for airlines food, for a 4 hours flight cancel the food and make a cheaper flight."
Cons: "Please change food, enough of pasta every time."
Pros: "Pillows were great, blankets clean and comfy, food was even good, staff was extremely helpful and polite.."
Cons: "nothing, it was a great flight from beginning to end"
Pros: "Crew anf foid - great!"
Cons: "No room there. It was a nightmare for 12 hours. Never again with Austrian!"
Pros: "just excellent!!!"
Pros: "The staff should speak english and albanian from pristina to austria or from pristina to turkey its abvious they are albanians %95 of them and elderly who dont speek any other language but albanian"
Pros: "They offered passangers ti move to raws that wete half empty so we will have more room."
Pros: "Good service. Enough space for the legs. Drinks before and after the meal ."
Cons: "No usb to charge the phone. No media or moovies on the flight. Should inform ahead of time so we would download moovies to tablet or phone."
Pros: "that everything was in order - alles in ordnung, without much fuss. short flight, no time to get dissapointments, but I did not expect some anyway."
Pros: "Catering and service was superb. While linen. Course by course on China, no tray service. The food was exquisite. The wine was acceptable, mid range, with very generous pours in Riedel glassware and always the offer made of would I like anything more? The seperate coffee menu has to be experienced to be believed, basically, it's an authentic Vienna see cafe experience at 30,000 ft."
Cons: "Entertainment selection was fiddly and the offerings meagre compared to the vast libraries found on other carriers, but it was sufficient. More a quibble than a gripe from me. The noise cancelling headsets were good quality noise cancelling, and comfortable. I can't wear some other airlines headsets at all and use my ear pods with an airline adapter jack."
Cons: "rAND OM BOARDING PROCESS WITHOUT ANNOUNCEMENTS"
Pros: "I like the cotrious service. But I wish this international flight would take two suitcases instead of one"
Pros: "Flight services were good. Staff friendly. food was good"
Cons: "boarding at Tel Aviv was terrible. Specifically a staff member name Michelle was unprofessional and did not care much about passengers who waited for hours at the Group line because there was no indication that it is a group line. No one from the airliner bothered to explain or advise the passengers who were waiting and after more tan hour waiting when they eventually got to the head of the line they were told to go and stand in other lines. This was insane Long waiting times confusion Flight was late hence almost missed connection"
Pros: "The overall flight wads excellent."
Cons: "Boarding on the return flight was poorly handled as there was no organized boarding."
Pros: "Check in and gate agents in TLV were top shelf pros, fast, friendly and to the point with a smile. Crew on board followed through as well."
Cons: "Food was crappy and there was no entertainment on board at all. Also, crowded seating."
Cons: "No soap in the toilets"
Cons: "There weren't a single blanket on the whole flight"
Pros: "The service was fine, although I suggest that Austrian Airlines will consult with someone who joj is to train the staff to be more efficient."
Cons: "The food was bad."
Pros: "The good and service"
Cons: "No TV screen"
Pros: "More leg room than we had on Swiss Air from Chicago to Vienna via Zurich. In flight food was excellent. Staff was friendly."
Pros: "Not much...."
Cons: "The ticket indicated the wrog gate 21 instead of 31."
Pros: "The company that not give us what lthay have to after we lost our tour at Berlin"
Cons: "Toilet was dirty"
Pros: "There was plenty of legroom in economy. The flight attendants were so pleasant and we saw them a lot cause they kept serving us food. Smooth flights and great service."
Cons: "I had an overnight layover( I didn't realize it when I booked the flight.) At the airport, the sofas were comfy, but it was so cold that I could not sleep. The flight went so quickly that it didn't seem line it was nine hours."
Cons: "Small plane. Narrow seats, cramped cabin"
Pros: "The crew, the comfort, the piloting of the plane, the meal"
Cons: "Boarding procedure not organized. People cut lines, pushed and shoved, there was no entertainment"
Pros: "The food They were kind"
Pros: "Amazing as always! Aeroflot is great!"
Cons: "screen not functioning should not serve meat or chicken with kosher meals this week through Tuesday, August 1. Period of mourning and kosher people don't eat meat or poultry during this period. Served fish on first leg from NY. That was good. sorry, this report is for return flight"
Cons: "Was late Food not good Screrns are so bad"
Pros: "Good airplane. Good crew (but we didn't hear first pilot). Good meal."
Cons: "Very poor boarding - very-very-...-very long line for passport control in VCE (but it's a problem of airport)."
Pros: "השירות, הצוות, העמידה בזמנים-היה בסדר גמור!"
Cons: "המזוודה של מרים נשארה במוסקבה! כבר שלושה ימים היא מסתובבת ללא החפצים האישיים שלה-ללא הציוד, איפור, הלבשה אישית, פיז'מה, נעלי-בית ובגדים להחלפה. נכון שאמרו לה במשרדי איירפלוט שהיא יכולה לרכוש ציוד נחוץ וישלמו לה בהצגת קבלות, אבל עכשיו יש לה הוצאות לא מתוכננות והכסף הולך למינימום דברים שאי אפשר להסתדר בלעדיהם ושווים כסף, זמן ונוחות. המזוודה בינתיים איננה! איפה מזומן להוצאה הלא צפויה הזאת? איפה פיצוי על עגמת נפש? ומתי כבר תגיע המזוודה??!"
Pros: ",very good servis"
Pros: "Comfort and entertaining"
Cons: "Problems with baggage ."
Pros: "the service, the personnel, were good."
Cons: "There was no entertainment on the plane. the food wasn't good."
Cons: "They made a huge iverbooking and about50 pax left to wait for the night flight in tel aviv"
Pros: "The soda watee"
Cons: "Bitter staff, hideous food, bag never made the connection, seats cramped af, dirty planes..."
Cons: "We missed our connection flight in Moscow by 5 minutes, don't understand why they couldn't hold the flight for 10 people just 5 minutes when they knew we had already landed and were held in the plane because nobody was coming to open the doors. No staff waiting to help us get to the connecting flight, no information and the door had been changed. Massive queu to change flights for the following day, they promise a hotel for the night but never happened. I was flying with a child and the only thing they gave us was good voucher for around 5 pounds each not even enough for a decent meal. They said because we didn't have a visa we couldnt leave the terminal they couldn't accommodate us outside the airport and the hotel inside the airport was fully booked. Spent the night in the airport in terrible seats were you couldn't even lie down, no sleep at all. Then the morning flight was delayed 3 hours. Got, finally to Spain and one luggage was missing. Overall a nightmare! Never again I will fly with Aeroflot!"
Cons: "A delay in the first flight caused us to lose our continued flight to Phuket and were stuck in Moscow 24 hours"
Cons: "A delay in the first flight caused us to lose our continued flight to Phuket and were stuck in Moscow 24 hours"
Pros: "Didn't take even 10 minutes between the landing and the opening of the aircraft door – really quick."
Cons: "The boarding was 25 min delayed."
Pros: "Great air company, excellent crew, nice meal, comfortable seats with normal space"
Cons: "Nothing. May be tickets might be cheaper."
Cons: "The food, no wine or beer"
Pros: "Good crew (as usual for Aeroflot). Not old airplane (10,5 yo). And that's all"
Cons: "Airplane was not renovated with not good salon. Poor meal: 2 cakes and mineral water or tea/coffee."
Pros: "Everything! Excellent service!!"
Pros: "Мне понравилось все- и обслуживание, и взлет-посадка, и даже выбор аудиокниг и фильмов. Спасибо большое!"
Pros: "Good airplane, perfect crew. Meal was really nice."
Pros: "Good crew, good airplane"
Cons: "Plane almost crashed into a building during take off, had to make a sharp turn to avoid it. Everyone was scaredoing as hell. Terrible experience! :("
Pros: "It was quite comfortable and pleasant, will fly again for sure."
Cons: "Food can be improved. Other then that, all was fine."
Cons: "Very cramped chairs very small spaces between chairs very uncomfortable. Very poor entertainment program. Very impolite crew uncultured do not know basic respect. Will never fly aeroflot againand will warn my friends."
Cons: "It was too hot on the plane"
Pros: "Everything was very good"
Cons: "I like everything. Services were perfect"
Pros: "Great flight, great service, great people. I will definitely fly with Aeroflot again."
Pros: "Aeroflot is outstanding. Great experience and great service."
Pros: "New craft, professional crew, good meal. Excellent service."
Cons: "Tickets might be cheaper."
Pros: "The in flight service and check in were excellent."
Cons: "The flight was delayed and postponed no info was given."
Cons: "Half of entarteinment screens were turned off"
Cons: "Food is horibble"
Cons: "Water dripping from ceiling. I told one of cabin crew. He just told me what can he do and then left. After complaining to two more cabin crew. Finally, they arranged me to another seat."
Pros: "Food, service, leg space"
Cons: "No entertainment apart from magazines"
Pros: "Aeroflot is awesome"
Cons: "Check in queue at BHX very long. Delay departure from Moscow. 5 hour wait at Moscow. Excess baggage charged. Could not choose seats for Aeroflot legs of the journey. Lost luggage."
Pros: "I was surprised to see that children got a child meal and a surprise to pass the time on the flight,"
Cons: "Boarding was delayed without notice or explanation"
Cons: "I fly business It was great"
Cons: "There is no reason to wake my small sister, if I've asked not to do so."
Cons: "No t.v in the airplane"
Pros: "All good"
Cons: "Food is bland and meal options not changed for at least 3 months. For a frequent traveller that is bad. Also same for entertainment. The entertainment should be update at least monthly. I have exhausted all the media choices."
Cons: "Small plane and no entertainment. Food is bland and meal options not changed for at least 3 months. For a frequent traveller that is bad."
Cons: "No intertament"
Cons: "Vegetarian meal was bad!!"
Pros: "All was grate!"
Pros: "On time, fast boarding, calm flight, room for legs, crew members are polite and helpful."
Cons: "Has no entertainment at all. It doesn't have even the large screens typically showing the map and flight details. The food was so so."
Pros: "The flight from tel aviv left on time"
Cons: "Had no vegetarian food for me although I ordered it, the food I got as a replacement was bad."
Pros: "Appreciated the movie selection, especially the Eisenstein and Tarkovsky."
Cons: "I don't expect much from airplane food, but this was particularly bad. They also served drinks a half hour before the meal (typical) but not during the meal! Also generally dislike the entertainment systems that use the dual pin earphone jacks, since I want to use my own earphones. Brought an adaptor, but it broke mid flight, leaving me with only their cheap headphones as an option. Also dislike boarding by bus from the gate. Would expect the flagship airline to get a proper gate at their hub for a large flight on a major route."
Pros: "the crew was very kind and professional"
Cons: "the food served on board"