all good. crew wasnt attentive to the announcements they were making about the flight. made several mistakes at several tines while announcing destination, arrival time. first officer made this mistake too.
New aircraft, new and modern. Crew could be a little more smiling.
Pros: "Hey dear I don’t come by flight I got issue and I used car trip to Riyadh in 18/4/2019"
Cons: "Return flights delayed. Delay same as flight time so not great."
Pros: "prices, efficiency, helpful crew"
Cons: "they did not give out headphones and mine did not fit the aircraft. It would've been nice if I was able to watch something to pass the time."
Pros: "Friendly and helpful flight crew Good food Free movies to warch"
Pros: "I got a business class upgrade and it was amazing!"
Pros: "Trip from Bangkok to Bahrain flight was so good - service perfect - crew wonderful"
Pros: "Coffe"
Cons: "Have to wait along time to get the tickets of the connection"
Pros: "Coffe"
Cons: "The men from the crew was not friendly at all"
Already mentioned the didorerly check in process. The crew were not aware that I pre-booked for snacks and paid for. They said I have to pay for snacks and drinks, when I showed the crew my boarding pass they said that the system was not updated with this information. Very strange excuse..
Cons: "In Kiwi i couldnt add extra baggage weight. I had to pay extra in the baggage drop in"
Pros: "I liked the fact that it was a direct flight"
Cons: "Little more customer satisfaction"
Pros: "Seat felt very uncomfortable and as though it was about to break! Very cramped."
Pros: "Basically nothing"
Cons: "They should do announcements properly, and the crew attitude is awful."
Pros: "Worth buying an XL seat Liked the rolling ramp better than steps. Buses to terminal were wuick"
Cons: "Baggage policy for checkin and carryon is too restrictive, too low. Too many email messages sent by IndiGo."
Cons: "Extremely bumpy take off and landing. The pilot could do better."
Pros: "Amazing crew, clean plane and on-time and seamless boarding and arrival."
Cons: "Entertainment option via app."
Pros: "Punctuality and cleanliness."
Cons: "Boarding process at Hyderabad and disembarkation at Visakhapatnam. At both places bus ride was painful."
Pros: "Crew was great. Back holder of Seats were loose / broken."
Cons: "Connecting Indigo flight was poor as no supply of liquor n beverages. No proper n sufficient food. One cold sandwich was given"
Pros: "Usual air India good service"
Cons: "We were told luggage to be collected at vasco de gama. It was unloaded at Bangalore. We then had 13 hours stuck in the airport with our luggage. Had our luggage not been unloaded, as expected, we would have a bit more freedom to move about. My luggage tickets had come off so I had to re-check in in. They then gave me the wrong labels saying i had to check in at internationals. This caused terrible chaos and they did not seem to understand when I tried to explain that going from Bangalore to vasco de gama was domestic. Other than that a pleasant journey."
Pros: "No seats are horrible, Toilets/ Restrooms are smelling very bad. No staff bother even the flight Attendant"
Cons: "This is lazy people never bother what ever you tell them. I don’t think they will improve. Your travel blog should not do any business with them it will bring shame & negativity."
Pros: "Specious seat, enough leg room, friendly stuff, clean airplane in general. Boarding was quick and in time lending."
Cons: "Food was average, plug for earphones was broken."
Pros: "Flight attendants"
Cons: "The general condition of the aircraft. It was in disrepair and worn. Seats were uncomfortable. Audio/video was inoperative and staff could not fix it. Food was tolerable with a definite decline in quality."
Pros: "The crew was helpful"
Cons: "The aircraft seemed old. The window shutters/dimmers didn’t work so there was no way to avoid the bright sunlight coming in my face. The entertainment touch screen was also not functioning properly."
Pros: "Staff was very courteous overall. Food was ok. It used to be better in the past."
Cons: "entertainment was not working with few head phones on different seats. Ground staff can be more organised in traffic management at the time of boarding the plane. Different staff was giving different instructions aggravating the passengers and the staff members in return."
Pros: "On the Dreamliner airplane there was plenty of room, even in economy, for my legs. Even for the 5 minutes when someone leaned back I was comfortable. Movie selection was great and the service excellent."
Cons: "There was nothing that stood out as disappointing."
Cons: "No response in providing wheelchair assistance even though we requested via online/ calling airlines customer service/ Requesting Crew after landing."
Pros: "Non stop flight"
Cons: "Most of the passengers were seated separately from their families and kids. Very haphazard seat assignment. passengers were requesting each other so that they could sit with their young kids."
Pros: "Non stop flight"
Cons: "Long lines during check in. Staff were chit chatting amongst and taking sweet time to process checking. Web checking did not work. Airline staff suggested that it was my fault that I did not know how to do web checkin and not their site. Air hostess had bad attitude too and took them 30 min to bring an extra blanket."
I liked: Helpful, informative, pleasant crew. Could be Better: Check in. Stowage space General cleanliness especially toilets. Ugh!
It became a standard of this company to delay it's scheduled flights by hours! One to two days in advance, a notice of one hour delay is issued, then - at the airport, another 2 to 3 hours are occurring, at our outbound as well on our incoming flights. Be advised that this is to be expected. Furthermore - do not expect any transparency or explanation or just pure information from the company's reps on location, nor any other compensation or just a coupon for a snack or drink. It's probably just not part of the company's relation with it's clients.
Pros: "New aircraft, had a VOD service in your own device, also optional paid WiFi. We were offered water during the flight. The price was good and everything went smooth."
Cons: "Security in PRG airport is done at the gate - after the duty free shops, so there's no way to go back. No toilet or water fountain at the gate area after security - only a vending machine is available and benches. You can bring liquids bought in the duty free shops only if you ask at the cashier to get it packed in a special bag. That's probably not the airlines fault, but it is something to note when departing from PRG. The check in process is also very slow, that is due to Israeli security questioning, the line gets all around the terminal."
Cons: "It was a terrible flight in most of the citiries"
Pros: "The crew was amazing and flight was comfortable. Leg room fine. They turned off lights so we could sleep."
Cons: "Seats could use a bit more padding."
Cons: "Arkia changed there flight hour and no one updated me. I almost missed the flight. It was messed"
Pros: "The crew was nice It was ok for a short flight"
Cons: "There was a big delay and the airport boards weren’t updated The plan is small"
Cons: "There was a delay in flying The service was terrible And the airplane is old and uncomfortable. The flight attendants did not relate and really gave the feeling unpleasant"
Pros: "short flight"
Cons: "delay in tack off of 3 hrs without air conditioner and food"
Cons: "The flight took of right on time.The staff was very nice"