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Everything was good, but there was a delay of about an hour

I liked it as a half empty flight, I didn't like to wait 5 hours to fly which wasn't my fault.

Food was horrible! Inedible sandwiches by a supposed star chef, Assaf Granit. I was dead hungry the entire flight but couldn't possibly stuff that awful sandwich down my throat,

El AL has vastly improved its overall experince in the last several years. Nicer place, nicer flight attendants, food, comfort etc

Poor food service, a microwave heated sandwich and 300ml water bottle for a coach 4 hours flight ticket. Entertainment only by streaming to your device if you got something more than a small phone screen. On the positive side - on time arrivel.

The food is horrible!! The staff not smiling and looks that they don’t want to work

As I paid for extra space - the seat was OK. The snack is very bad! The service is fair. The WiFi was so slow i could not see the provided movie and free TV. Just had so seat all the time...

Great entertainment system. The crew was somewhat helpful, but ignored the calls completely. Also all the isle seats were taken by the time of check-in and we had to squeeze a family of 5 on middle seats in 3 rows - awfully inconvenient to fetch nappies, take kids to the toilet or fetch water. Seat spacing was ok and the missile defence system of ElAl planes is unmatched.

Window seats on the 737 are tight and narrow. Staff was good.

the luggage was delayed to the point i missed my next flight hich was an hour after arrival not good at all

Would never fly lauffthabsa again. Seats were way too crowded together....very uncomfortable le

Very good- my first flight with Airbus A380/800. Some of the food was not tasty , however. Everything else was excellent- the crew, the comfort, the process.

The airplane did not offer standard outlets so I was unable to work on my laptop. This is totally unacceptable for an international flight.

Food was good, flight is old, no leg room and restrooms are downstairs not easy for elderly people

Great, wonderful crew, comfortable flight. I had an excellent experience!

They canceled our flight right before it was to take off and then we stood in line for four hours to make other arrangements. It completely ruined our trip.

Gate was difficult to know. Flight number from Lufthansa directed to a different flight number by SunXpress, which was different from my actual flight per the airport. Multiple people (at least 3 others) were lost with me at the airport in Munich (I didn't know them) trying to get to a different terminal. Too many confusing signs, and no one could help. When I found some Staff members (surprisingly difficult) told me "you have to figure it out." Yeah, that's why I'm asking and walking around in circles. Thought I would miss my flight, turns out I had plenty of time, but I couldn't figure it out for the first hour. 90% airport's fault, not SunExpress.

Boarding process was hectic and unorganized. Delayed for hours, THEN delayed for weather.

Getting boarding pass for international connected flight was a hassle. Huge libe to get boarding pass after two connected international flight is excessive to put someone on stress. They should provide online checking for all flights

Flight delayed by an hour from the get go which almost cost us our connection which we only made by the grace of God.