Pros: "There was an amazing variety of tv shows and movies. That is essential for long flights like ours was."
Cons: "For long haul flights, I am used to being offered a pillow/blanket, even when sitting in economy."
Cons: "The check process was ridiculous. There not enough room in the box for me to explain my experience but the ticket agent lied to me, said he couldn't take my bag until I got a paper receipt and boarding pass from a kiosk despite having had pre-paid for my bag and digital boarding pass. 25 mins wasted"
Pros: "Older plane."
Cons: "Our section, Main 1 (towards tail end of plane) had strong smell of unine which thankfully dissipated once plane was in flight. Also, bathrooms even on boarding were not clean with urine all over the toilet."
Cons: "After my flight was delayed for over 3 hrs - the counter clerk was rude and unhelpful. She felt it was appropriate for her to flick the customer service phone number in front of my teenage daughters. I would say avoid Delta!"
Pros: "The flight attendants were amazing. 12 people had a connecting flight and they brought a shuttle bus. You dont see that kind of service any more 10 stars for that"
Cons: "Super small plane."
Pros: "Jeff was our flight attendant in first class. He is an excellent flight attendant. He has an amazing attitude and his manner made us feel as if we had been friends with him for years."
Cons: "Passengers who pay retail for first class on domestic flights should get access to the Delta lounges even without the AE card. Other airlines do this, and we have come to expect it."
Pros: "During the wait the monitors were turned on and we were able to watch movies"
Cons: "Flight got delayed in Atlanta we’re sitting on the plane for about an hour, We didn’t get offer anything during that time."
Pros: "The staff was very nice and helpful."
Cons: "My husband and I could not fit in the seats without our shoulders being on top of each other. My shoulder was in the aisle way. I am 5’8 and my knees were up againstthe seat in front of me. Our flight from CVG to DFW had none of these problems."
Pros: "Food was great Legroom was excellent Stewardess super nice Was able to sleep"
Cons: "No leg rest"
Pros: "Flight was quiet and comfortable."
Cons: "Felt claustrophobic after a while because guy in seat next to me was rather large and spilling into my seat"
As far as I remember I've selected and payed 65$ for a seat on the aisle. The seat selection got lost and the location was bad.
Pros: "Crew was professional, food was good."
Cons: "The screen to manage in-flight entertainment was not very responsive and live tv was cutting out constantly"
Pros: "Great food options, very tasty. Crew was attentive, polite and professional."
Pros: "NOTHING. Never made the connection."
Cons: "Flying your passengers to your hub so they can make their connecting flights, for a start..."
Pros: "Good seats, great staff, good food, luggage service on time, excellent price!!"
Pros: "Check in staff was very nice Crew on board not so professional Food was ok"
Cons: "Seats not comfortable Limited movie selection Flight connection time too long"
Pros: "The full recline seats were really good and comfy. I could sleep on my side which is what I prefer. Good food and excellent service"
Pros: "Entertainment and punctuality"
Cons: "I think some of your steward and stewardesses exhibits racist tendencies. I am not sure why this is so. They need to be educated that we are all paying customers and they should know how to avoid the discrimination trap."
Pros: "On time. Really fast the check in. Nice crew. Confortable."
Pros: "Entertainment system was great. Plenty of movies, games, & tv shows available. Food was good - two full meals during 10 hr. Flight to and from Chicago. Seats, even in economy, were comfortable. Was very happy to learn that baggage would be checked thru to Denver from Athens, even though plane changes were made in Istanbul and Chicago. The two bags did not make the Chicago/Denver transfer, but were on the next United flight an hour later."
Cons: "Boarding process in Athens and Istanbul was confusing. Although boarding groups were assigned, none were used that we could tell. Just mass lineups, with little or no organization that we could see."
Being on time would help since we missed our connection with your partner airline. Costly and ruined two days of our vacation.
Pros: "The airplane remained in the air."
Cons: "The crew went 8 hours without food or beverage service. When asked for water, they directed us to a shared (COVID!) bottle of water near the bathroom. Terrible service and in fact, dangerous."
Cons: "Enforcement of federal rules requiring children two and over too wear a mask. Flight attendant did not believe it was her responsibility to ask the age of the child sitting next to us, sneezing and coughing."
Cons: "Delays. Stuck in airplane waiting for over an hour after already having a 30 min delay to board."
Pros: "The crew was very attentive and caring."
Cons: "The flight was delayed. The pilot explained that the plane had been sitting in the sun all day and during the flight check, they realized that the interior of the plane had gotten over 100 degrees by not being operated for hours before the flight. Seems like poor planning or preparation."
Cons: "This was a terrible flight. Had a connection that was delayed several times and eventually cancelled without explanation. I was traveling for my best friend's wedding and they did not work with me to try to get me on the next flight. I had to book another flight from another airline."
Pros: "There were 2 crew members who were very helpful and nice."
Cons: "The movies were kind of poor but the worst part really was the service. Most were not willing to help me at all (I was traveling solo with a baby and carry on baggage + a car seat). One stewardess even told another passenger to carry something back for me since the crew was too busy."
Pros: "Seat was good."
Cons: "Paid extra for free booze, but they didn’t serve booze, except to first class of course. Saying the flight was so quick, they weren’t even getting it out."
Cons: "They lost my luggage and barely made it to connection flight with nobody to help find gate"
Pros: "Wi-Fi was great. Watched two movies. Flight was on time and painless"
Cons: "Only complimentary snack was pretzels and only a cup of water."
Cons: "Direct tv sucks! Had to watch trailer 3 times before movie started. If switched to another movie it started part way. Flight attendants instead of one long announcement made three announcements few seconds between thus cutting in and out of movie."
Pros: "The flight attendant was very sweet and helpful."
Cons: "Every.single.time I take this flight we sit and wait for upwards of 30 minutes for someone to be available to park/unload the plane. The wait is so consistent it’s ridiculous."
Pros: "I had a great experience flying with United Airlines right from the moment I boarded the plane. The flight crew welcomed me (not that I expected them to do), the crew were very nice and in positive attitude. But above all, I loved the flight information videos on my screen. They were very informative, very entertaining and engaging, and funny. I think United Airlines did a great job creating these in-flight videos."
Cons: "Alcoholic beverages were expensive on board the plane."
Cons: "I was billed for 58$ for check-in baggage despite I upgraded my seat to economy plus paying 187$."
Pros: "We had the most wonderful, friendly crew ever! They came around with good and drink many, many times! Such a pleasant and enjoyable experience!"
Pros: "On time departure and arrive"
Cons: "No much variety of movies and tv shows to watch"
Pros: "The staff was unbelievably rude. NO SNACKS, NO FOOD. I was told I shouldn't "expect" there to be food. Because our ticket was screwed up due to United error, we almost didn't make the flight. One of our 3 seats were given away to another passenger. If someone didn't volunteer to give up their seat, we would not have had 3 seats."
Cons: "Terrible experience"
Cons: "I lost my connection from LAX due to a 4 hour delay."
Cons: "Was delayed at take off and was getting claustrophobic sitting in the plane for an hour before a five hour flight."
Cons: "This airline sucks so bad........I had a flight that' was suppose to leave at 6 pm from salt lake.....to LA .needless to say it's 11pm and I'm still seatingbon the runway"
Pros: "Everything was excellent but not enough legroom. That is all airlines. Not just El Al. Unfortunate that a 6'1" man has to be punished for being tall."
Pros: "The crew was nice and it wasn't a full flight so we had room."
Cons: "The food wasn't very good and the headphones were a bit uncomfortable"
Cons: "Did not actively watch the movie that was offered, but it seemed awful."
Cons: "The crew members did not know if the food was or did not have a cholov yisroel option"
Pros: "Going home"
Cons: "1. The plain was late 2. The sits are horrible, and the airplane is very old. 3. The earphones didn’t work 4. I received a set on the wing not as I requested 5. The entertainment screens are very incomplete and uncomfortable"
Pros: "Check in and security process are far from being nuce and effective"
Pros: "Upgraded to business-quantum difference from economy!!! Won’t ever fly economy with El Al but will in business class"
Cons: "All good"
Pros: "The chicken sandwich was good"
Cons: "More spacious seats, better arange the airoplane with three lines of two seats ..."
Cons: "Throughout the entire flight I felt uncomfortable to the point when I had a panic attack, which was caused by the clients on board. It is the airlines responsibility to maintain order of the inconsiderate clients. i wish to not deal with such a nightmare flight ever again."
Pros: "efficient crew etc"
Cons: "boarding and flight was 30mins late food was weird but ok"