Flight on time. Crew was great. Older plane with plenty of leg room. Comfortable flight.
Awful terminal 1f Awful aircraft Electra airways A320 Awful check in Hard non reclining seats No media And late
The price was expensive, in both sides they used used busses for connections, it was ok
I had a comfortable seat, great crew, and swift flight
Boarding was slow. The AC on the plane was low and it was hot - I asked to bump it. I don't think they did it. The movie selection is not good. Newer and better movies should be added
Security interview by El Al staff at NYC was deeply unpleasant. Apart from that everything was good.
Extremely expensive airlines! Very tights leg room although I was upgrading my seats. Flights attendants hit you when they walk by due to very narrow gap. Food was bad. Cold AC, they did not agree to change it. Wi-Fi did not work. Do yourself a favor and avoid ElAl!
The entertainment was mostly Israeli movies and tv shows. Food was good though. Flight was incredibly full with very religious Orthodox Jews. Maybe they had a convention.
It’s the last time I would use this airline
The crew, the flight boarding perfect. It was a nn EL AL plane, but it was OK but inside it was a zoo.
NO HELP FINDING PROPER CHECK-IN LINE; STAFF PERSON WE FOUND WITHIUT ANY SIGN WAS ACCOMADATING
Seating too tight, no way to reclining No USB outlets
They ran out of food and on the flight back to NY there was no wifi nor any socket to connect your plug to charge your phone. Also the crew was not friendly as they did not want to throw out my empty water bottle after she told me to hold on to it and then said no.
Boarding slow and chaotic. Food was terrible. Flight attendants were nice. Sears were comfortable.
food was terrible on the plane, bring your own food, its not worth eating.
I feel like the boarding process could be a little better. But the staff and everyone does a really great job.
Flight was good. Would be great if we had free WiFi
Flight was late, and not sure why. The business class lounge in Porto is not proprietary to TAP, and is really substandard, almost as bad as "The Lounge" in Boston. It was a D, which is better than the F experience in Bostonm where we left "The Lounge" for a better experience in the terminal. It had better food (an extremely low bar), ok beverages, and wasn't as crowded as the Boston one, but no restrooms. To use one, you had to leave and go downstairs. There's no down escalator, and the elevator might be able to crowd 4 people. Otherwise, you're carying your bags down the stairs. I hope the Lisbon club is better, but for TAP to provide this in the 2nd largest city in the home country is disappointing. They put out an announcement to proceed immediately to the gate, but there was no plane and few seats. from the lounge, 8 people with bags waited in line for the single tiny elevator. After almost an hour of standing, we finally boarded. TAP, at least on this plane, doesn't offer a welcome drink to business class passengers. Having said that, the crew was very friendly and accomodating. We landed about an hour late and then were told we were going to be on the runway for at least a half hour because no gate was available. So, bottom line, D- for pre boarding, A for flight attendents, B + for business class food, and Incomplete for post landing.
Special meal AVML was terrible Move selections were mediocre No Wi-Fi offered
On time. Good meal. Overhead cabin lights inop in entire cabin. Seat recliner did not work.
