Book Ace car rentals in Puerto Vallarta

Driver's age: 26-65
Tue 05.03
Tue 12.03
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Ace car rental prices in Puerto Vallarta

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
Minivan
Passenger van
SUV
Commercial
Pickup truck

Pros

"The gas mileage"(in 621 reviews)
" and accommodating."(in 282 reviews)
" fast and helpful."(in 282 reviews)

Cons

"ing from here again!"(in 111 reviews)
" seats were stained"(in 33 reviews)
"Will Ace again."(in 111 reviews)

Reviews for Ace in Puerto Vallarta

Overall Rating3.6 PoorBased on 16 reviews
Cleanliness
3.8
Comfort
3.8
Overall
3.6
Pick-up/Drop-off
3.4
Value for money
3.7

Recent reviews

Traveler rating
2
0
0
0
0
0
8
4.0
Pros:The car was comfortableCons:The rental was $15 and when I arrived they charged me $65 for insurance. That was a surprise and not explained to me.Reviewed 2021 Feb 21
review fromkayak
2.0
Cons:The car dealer try to rip me off and wanted $800 US as a deposit until we returned the car! I told you he was out of his mind.Reviewed 2021 Feb 08
review fromkayak
6.4
Cons:They ‘find’ tiny imperfections on the car at time of return, things that would be considered regular wear and tear in the USReviewed 2019 Dec 31
review fromkayak
2.0
Pros:Nothing. Impossible to deal withCons:Everything. Do not rent from ACEReviewed 2019 Dec 15
review fromkayak
2.0
They gave my rental awayPros:NothingCons:We did not get the rental because they gave it away without notice.Reviewed 2019 Jan 03
review fromkayak
2.0
Hidden costs - bewareCons:We called Ace in Mexico to confirm the options for liability insurance, and were quoted a certain price and told that it was optional. When we arrived, the price was double and were told it was not an option. So just factor this in to your costs!Reviewed 2018 Apr 08
review fromkayak
2.4
No cars available when we arrived, even though we had reservationPros:They said they had no cars when we arrived. Rented convertible and ended up having to take whatever car was returned while we sat waiting for someone to return a car. Horrible experienceCons:The fact that the rep didn’t care at all when he gave us the news that there were not only no convertibles which we had a reservation for. But also that there were no cars at all!he did Not care to help by paying for our taxi or shuttling us to our condo. Total disregardReviewed 2018 Jan 05
review fromkayak
2.0
Didn’t get car we bookedPros:NadaCons:Agents gave us a Yaris instead of convertible and over charged us. Knowing we could do nothing. Very sleazy way of doing business. I would not recommend them You should rent from some one in the airport too not have to take shuttle. It was a pain and then left us with no other options.Reviewed 2018 Jan 03
review fromkayak
4.4
Beware serious swindling!Cons:You get to the agency and they tell you you have to pay $40 more per day in personal injury insurance and you have no choice. So what was quoted at $124 ends up being $500! It was happening to everyone there. Nothing in the material we received indicated this could happen. Terrible.Reviewed 2018 Jan 01
review fromkayak
4.4
In this case ACE is the lowest car(d)Pros:I got a carCons:Their staff while nice are very poorly trained. Apparently can’t help you with anything as far as getting you the right car giving you a discount for having you leave in overall satisfied manner. Just know that in Mexico they will not except any insurance outside of Mexico no matter what kind you have.Reviewed 2017 Dec 29
review fromkayak
7.2
Easy to use, insurance was a surprisePros:Easy to use, close to the airport, very friendly staffCons:Required insurance was expensive making our total weekly cost over $500. It would have been nice to know that up front.Reviewed 2017 Dec 26
review fromkayak
2.0
Insurance was over $500/weekPros:NothingCons:We were expecting to rent the vehicle and couldn’t because insurance was so extreme. A taxis to San Pancho was much more affordable.Reviewed 2017 Nov 30
review fromkayak

Where can I find Ace car rentals in Puerto Vallarta?

Address

Carretera a Tepic Km 7.5

Hours

Monday06:00 - 23:30
Tuesday06:00 - 23:30
Wednesday06:00 - 23:30
Thursday06:00 - 23:30
Friday06:00 - 23:30
Saturday06:00 - 23:30
Sunday06:00 - 23:30

Phone

+52 33 4170 8243

Good to know

Most popular car type

Compact

Top tips for renting a car from Ace in Puerto Vallarta

  • Compact rental cars from Ace in Puerto Vallarta are around 85% cheaper than other car types, on average.

FAQs about renting a car from Ace in Puerto Vallarta

  • What is the most popular rental car from Ace in Puerto Vallarta?

    Compact (Chevrolet Aveo Sedan or similar) is the most frequently booked rental car type from Ace in Puerto Vallarta.

  • How many car rental locations does Ace have in Puerto Vallarta?

    Ace has 1 rental location in Puerto Vallarta. Take a look at our Ace rental location map to find the best rental cars near you.

  • Does Ace have a car rental location at the airport: Ordaz airport (PVR)?

    Yes

  • Does Ace offer shuttle or airport pick-up services from Ordaz airport (PVR)?

    Yes