Book National car rentals in Puerto Vallarta

Reviews for National in Puerto Vallarta

Recent reviews

Traveler rating

Excellent

2

Good

0

Okay

1

Mediocre

7

Poor

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car was great

2.0

I picked this company because they had an airport location; thinking I would not have to shuttle offsite to get the car. That wasn’t the case; I had to take a shuttle to an offsite location. FYI. Also, the $322 weekly rental turned out to be $714 because of the required insurance. Over double the amount we anticipate spending.Reviewed 2022 Mar 31

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2.0

Could be better without to many lies!Reviewed 2022 Jan 05

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10.0

Great service and we got a brand new car!Reviewed 2022 Jan 01

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2.0

We cancelled they wanted over 300.00 for insurance. Gecko is the way to go!Reviewed 2021 Dec 27

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3.9

So drop off was easy. Pickup they didn't have the car seats even with me calling in to check and asking for the rep to add at National. The staff sucks. They all had to wait 30 minutes for a manager to approve car seats and then when she could have stepped within 5 feet of her to hand them to me she wouldn't and staff wouldn't for another 15 minutes. They either couldn't understand english or just didn't want to help. I know several of them spoke very good english and then like I said the manager wouldn't step 5 feet to grab the bagged car seats and hand them to me. Obviously then the carseats were almost negligible once we did get them because the instructions weren't made for easy use. When I looked at the price of a better car seat at a local shopping outlet like their Wal-Mart it was 4 rentals to pay for 1 outright so they bought the sucky one's don't help you install them and make you wait as long as they decide. Again my car was waiting before that for about an hour just to get the reservation and so were other's so shitty service all around to pay $800 for a car with insurance for 4 days.Reviewed 2021 Jul 28

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2.0

Pros:NothingCons:they could have the car available, they didn’t have anything for meReviewed 2021 Jul 08

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2.0

Pros:Once we got the vehicle we wanted it served it’s purposeCons:We were completely scammed from the minute that we walked into the Hertz office in Mexico. They took advantage of us and it was very sad. Even though our taxes and fees were including the rental price they forced additional taxes and fees which we knew was incorrect. They forced us to get insurance when we wanted to waive it and we had already confirmed that we had insurance with both our auto company and through our credit card before hand. We were also forced to pay for the full tank of gasoline when we have only usedLess than half. The entire experience was very unfortunate and wrong. They also wouldn’t give us the keys to our vehicle until we sat through a seminar on excursions and “” discounts because we got a car rental. We should not have been forced to do that.Reviewed 2021 May 21

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2.0

insurance scamPros:didn't rent carCons:when we got there, were hit up for a USA$22/day insurance fee, unannounced when reservingReviewed 2017 Mar 16

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8.0

Pros:The personnel were very friendlyCons:It is a little pricyReviewed 2017 Feb 14

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4.0

InsurancePros:NaCons:I have a premium car rental insurance with Amex that I pay $24 per rental. National wouldn't that insurance and wants us to settle with their for $40 per day. Upon my return and checkin with amex, it seems that agent misled usReviewed 2017 Jan 23

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• What is the most popular rental car from National in Puerto Vallarta?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from National in Puerto Vallarta.

• How many car rental locations does National have in Puerto Vallarta?

  National has 4 rental locations in Puerto Vallarta. Take a look at our National rental location map to find the best rental cars near you.

• Does National have a car rental location at the airport: Ordaz airport (PVR)?

  Yes

• Does National offer shuttle or airport pick-up services from Ordaz airport (PVR)?

  Yes