Pros: Every thing
Pros: Very nice new car. Lady at the drop off was very friendly and pleasant to work with.
Cons: Windshield was very streaky and not clean inside. Car had damage when I picked it up, nobody was there to report it to. The one way fees are expensive and I didn't see any indication about fees until you are signing up for the rental.
Cons: Car smelled of stale cigarette smoke. Nasty
Pros: Friendly helpful easy good experience.
Cons: Nothing, good experience, but the bottom line that I rented from Alamo was it was the best price out of all the competition.
Cons: The inside of the windshield very dirty
Pros: From pick up to drop off everything was easy and great. All Alamo representatives were great.
Cons: Nothing, it was all good. Great easy rental experience.
Cons: Nice car that we picked up at the Knoxville airport TYS.... we had a frriendly staff but they sent us to the parking lot to get car without any staff checking the mini van with us. When we drove 2 hours to drop it off at the Tri Cities airport TRI... we left key with the staff without anyone checking the car again but simply handing them the keys and saying goodbye .I got a call later that evening asking about a dent somewhere on the car.... I explained we had not reviewed the car with the Knoxville staff and we had no incidences in the 3 hours we had the car.... BUT both staffs should have looked and reviewed the car before and after use with me so that all would have been documented and there would have been no questions. Thank you Amy Williams 423-360-7369
Pros: Pick up at counter was superb. Staff was great!
Pros: The staff were great. When I picked up the car, the exterior was NOT clean. When I returned it, I told the rep about my experience and she made it "all right" by giving me an expected credit. That was really a nice touch.
Pros: Car was great, quoted price was good but bc my plane was an hour early the charges for $100 , 25% higher. i could see an extra $20 or something for the extra hour but 100 is ridiculous. I dropped it off early to see if I get that miney back, still have not seen a receipt so i have no idea what I paid for this car the other day.
Pros: very good staff
Pros: The staff was nice and helpful making an easy pick up and drop off.
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