Book Enterprise car rentals in Alcoa

Reviews for Enterprise in Alcoa

Recent reviews

Traveler rating

Excellent

18

Good

4

Okay

3

Mediocre

2

Poor

0

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car was greatgreat customer

car availablecustomer service

get the cargreat experience

pick up and dropairport location

staff was very helpfulgreat price

great service

10.0

Everything was great! Thank youReviewed 2022 Jan 05

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10.0

Very smooth rental. Car was excellentReviewed 2021 Dec 01

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10.0

The price they wanted was higher than what was quoted on kayak , but we had printed out our paper work and they honored the lower orice.Reviewed 2021 Sep 25

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6.0

Cons:Preparation and condition of the carReviewed 2021 May 26

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7.2

Cons:Èverything but pick up was positive. Line to pick up car was long. Waited 45 min to get to the counter. Then had to wait 20 min for the vehicle to be ready.Reviewed 2020 Jul 07

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8.0

Pros:Pick up was good. Drop off no one anywhere so had to leave keys in a box. Would have like a to be checked out and get a receipt.Cons:The tumbler when you turned the key stuck sometimes so you had to play with it to get it to turn. New Car strange!Reviewed 2020 May 30

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8.8

Pros:Pick-up took a little longerReviewed 2019 Oct 08

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10.0

Pros:Staff lovely! Car ready, clean, newReviewed 2019 Aug 23

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5.6

Cons:Filled up tank prior to drop off, used at most .5 gallons of gasoline and was then charged for 2 gallons despite the “miles remaining” being 40 more than when I picked it up. Also, was told to either pay the deductible for my insurance or purchase $25 waiver not sure if this is a new thing or what.Reviewed 2019 Jan 24

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8.8

Good ValuePros:Nice car at a reasonable price.Cons:Staff was a little less than responsive. Sort of “ho hum”. Didn’t explain things very well.Reviewed 2018 Nov 11

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5.6

Great price, lousy servicePros:I can’t think of one positive noteCons:Customer service was horrible, drop off was especially poor. The representative acted as if doing his job was an inconvenience. I have never seen worse service with any car rental agency.Reviewed 2018 Sep 24

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8.4

Great CrewPros:The transition was smooth...great kids working the location.Cons:I didn't get the vehicle I requested but got a good alternative. Again, the staff working the location made an obvious effort to satisfy me. Kudos to the crew.Reviewed 2018 Aug 19

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• What is the most popular rental car from Enterprise in Alcoa?

  Standard (Hyundai Santa Fe or similar) is the most frequently booked rental car type from Enterprise in Alcoa.

• How many car rental locations does Enterprise have in Alcoa?

  Enterprise has 2 rental locations in Alcoa. Take a look at our Enterprise rental location map to find the best rental cars near you.

• Does Enterprise have a car rental location at the airport: McGhee Tyson airport (TYS)?

  No (According to our data)

• Does Enterprise offer shuttle or airport pick-up services from McGhee Tyson airport (TYS)?

  Yes