Book Payless car rentals in Alcoa

Alcoa, TN, United States
19 Aug — 26 Aug
Same drop-off
Alcoa, TN, United States
Fri 19.08
Noon
Fri 26.08
Noon
Driver's age:

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Alcoa

Overall Rating6.7 GoodBased on 65 reviews
Cleanliness
6.8
Comfort
6.8
Overall
6.6
Pick-up/Drop-off
6.7
Value for money
6.5

Recent reviews

Traveler rating
13
2
9
9
0
Find reviews that mention:
8.0
Service was good. Car ran well. There was an awful smell in the car like someone had smoked weed in the car and tried to cover it up with some deodorant spray or something. It was pretty bad and did impact our enjoyment of the car for the week.Reviewed 2022 Jul 06
review fromkayak
4.0
Car was fine but finding Payless in TYS (Knoxville) airport was almost impossible. They was no desk in the rental car area, I had to go to the parking lot to find them and even then the only signage that said “Payless” was one small (8”X11”) piece of paper that said Avis, Budget, Payless.Reviewed 2022 Jun 28
review fromkayak
2.0
My reservation was for a last minute trip and the purpose for the trip was canceled the next day. When i called to cancel the reservation I was informed my fee was non refundable. It would be good customer service to have a pop up message to the non refundable matter before I submit my final reservation.Reviewed 2022 Jun 17
review fromkayak
5.9
Knowing ahead of time that Payless was handled by Avis would have been helpful. Also having to drive a pickup truck or upgrade and pay more was a surprise and something that they should have done without a charge. We did not want a pickup truck!Reviewed 2021 Sep 27
review fromkayak
10.0
Pros:Smooth process. Pickup was simple, the car (a RAV4) was brand new and clean, the drop off was seamless. I can't understand why anybody would go to one of those other pricey car rentals when this one was as perfect as it gets!Cons:Honestly....nothing could have been improved. I bet I didn't spend more than 5 minutes TOTAL at the rental car counter and that includes pickup and drop off! Price was great, car was great, customer service was great. Seriously...nothing could have been improved.Reviewed 2021 May 01
review fromkayak
10.0
Pros:Nice car, easy drop off procedure.Cons:I arrived after 9:00pm because of a late flight which meant the booth was closed but thankfully the lady from Avis in the same booth managed to get me the car I had booked. Otherwise I'd have had to get a taxi and come back in the morning.Reviewed 2021 Apr 16
review fromkayak
9.2
Pros:Drop off was very easyCons:Car wasn’t ready even though we had a reservation.Reviewed 2019 Jun 30
review fromkayak
5.6
Pros:Drop off was easyCons:I was told I would only be charged a certain amount and I’m the end I was charged more with no explanationReviewed 2019 Jun 23
review fromkayak
8.0
Pros:Customer service with those I interacted with was excellent.Cons:I didn't get the size vehicle I had signed up for but it worked out just fine.Reviewed 2019 Mar 19
review fromkayak
4.0
Cons:Took a long time to get a carReviewed 2018 Nov 08
review fromkayak
2.0
Expect Less!!Pros:Nothing at all. Poor customer service & problematic cars!!Cons:After waiting in line for 20 mins to get a car. I was given a Nissan Sentra. Went to the car. settled in the stuff. Start the car & it had the check engine light on. Went back to the agent & asked to change the car. Next car that I was given was also a Sentra. The car was dirty inside outside. I told the guys working there. The car looks filthy. Was told the car wash is broken & they are sorry. I decide to take the car without wasting much of my time. The music system was broken. Speaker had too much static. So no music on a 1+ hr of drive. Later that evening it started raining. The cars wipers wont work. They left a smudge on the windscreen. It was too difficult & unsafe to drive. While returning the car when I informed the agent about the problem. She acted as if she didnt care or she already knew but, dont bother getting issues fixed.Reviewed 2018 Oct 30
review fromkayak
8.8
Almost perfectPros:Mostly everything.Cons:Gas level was NOT at full upon rental’s pick-up. It was at approximately 7/8 tank upon pickup of vehicle but I was expected to leave the Gas level full upon return. (Which I did). The whole matter was not worth making an issue over but I have a time stamped photo (proof) of the Gas level on the gauge upon pick-up. ...Just an annoyance. Otherwise I would rent through this service again.Reviewed 2018 Aug 20
review fromkayak

Where can I find Payless car rentals in Alcoa?

2055 Alcoa Highway, Payless car rentals

Address

2055 Alcoa Highway

Hours

Sunday08:00 - 21:00
Tuesday08:00 - 21:00
Thursday08:00 - 21:00
Saturday08:00 - 21:00
Friday08:00 - 21:00
Monday08:00 - 21:00
Wednesday08:00 - 21:00

Phone

+1 865 983 3446

Good to know

Most popular location

2055 Alcoa Highway

Most popular car type

Standard

Top tips for renting a car from Payless in Alcoa

  • Standard rental cars from Payless in Alcoa are around -18% cheaper than other car types, on average

FAQs about renting a car from Payless in Alcoa