Cons: After calling Alamo main reservation to make sure they had a car and everything went through. When I arrive no car. Lady at desk said they were all out. And they should have never told me they had a car for me. Poor customer service
Pros: The car wasn’t available for pickup. I did a reservation for a car and when I showed up for the rental, they told me they don’t do same day rentals.
Cons: Notification about rental being unavailable.
Pros: Staff was quick and friendly
Cons: Yes lower some fees with the virus around and everything is closed how do any rental place expect us to pay high rates? Plus gas travel.
Cons: The third party insurance that was sold to me online. Thought I was purching it from the car renta0 company who wedsite I was on.
It did nothing if any accident would have accused it still would have gone through my insurance
So it is very misleading
Cons: El precio
Pros: It was very quick and easy getting my van and before hour key return.
Cons: My van smelled of smoke, even after having it for a couple of days.
Pros: Friendly agents, fast pick up and drop off.
Clean, new hybrid vehicle
Okay experience, good price for decent car.
Pros: Good car for the price.
Cons: Desk agent was pushy about purchasing additional insurance.
Pros: Super nice agents
3rd Party Apps
Pros: The conscience, and how easy it is too book a rental without any hassle.
Cons: I believe that if your company is allowing another party to advertise for you... they should have all the details when coming to only having to use a major credit card... instead of a link in the bottom right corner that's labeled rental requirements.. then you open it then it says only major cards for the deposit... I wen .through this ordeal and then was my first time renting car.. do i never knew this.... !!! In the future I'm hoping that for people who did not know that this information is more seen like right before your able to finalize your rental so that there's no confusion,... That leads to finding out when you get to the actually store! I hope you do take this serious and adjust that.... thanks
Pros: Great Customer Service and very clean cars
Cons: Did not have my name in reservations. The Alamo sign is tinny compared to other rental companies booths. Rented from Budget..
Alamo has 1 rental location in Augusta. Take a look at our Alamo rental location map to find the best rental cars near you.