Cons: You guys could have a better grasp of inventory. I was sent to 2 different places with reassurance that they cars only to be told they have nothing. I even spoke with customer service line who said the same thing. After giving me the run around, I was told very nonchalantly and rudely ’there is nothing we can do for you. Try again tomorrow. Goodbye.’ Very inconvenient and inconsistent. Very little care about peoples time or plans. Should change a lot of things.
Pros: Easy pick up and drop off despite the covid19 pandemic.
Cons: The car wasn't the most comfortable and the visibility out the back window wasn't very good. Also knowing we were traveling through a state with electronic tolls, they could have been more informative about whether there is a service fee or not. I was told there wouldn't be but there was an additional $8 charge!
Cons: Nothing everything was great
Pros: We had reserved a smaller truck but ended up with a full-size one for the same rate.
Cons: Nothing! Would rent from them again. Friendly staff, convenient to my work...zero complaints!
Pros: Drop off super easy and they returned a fairly valuable item I had left in the car via their Lost n Found department. That turned what could have been a sour ending to our trip into a very positive view of Enterprise.
Cons: The car was not quite a clean as it could have been a pick up. However it may have been one of the busiest weeks of the year for them in Augusta with the Masters just getting over that day.
Cons: A $200 additIona hold (separate from price of rental) was placed on my credit card, I had not been made aware of that at time of reservation.
Worst car rental company out there
Cons: No cars were available after reservation was made stating that there were some available
Pros: We rented a mid-sized SUV and got a Jeep Wrangler - black with Texas tags. Very cool!
Pros: Everything was wonderful.
Pros: Overall excellent experience
Cons: hard to see where to leave the car. otherwise this service was fine
Enterprise has 5 rental locations in Augusta. Take a look at our Enterprise rental location map to find the best rental cars near you.