The car (minivan) was a little beat up. It had 11,000 miles and it was showing signs of wear. But overall it was above expectations.Reviewed 2022 Aug 01
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8.0
When I reserved the car I picked the atlanta airport because it had more options and was cheaper. However, what they didn’t tell me was that there was no place to park and i would have had to pay the airport parking rates of $14-16/day. I had the vehicle for 2 weeks so any amount i would have saved was lost. I was not going to drive back to my home 1.5 hours to then schedule a shuttle. I ended up parking at a colleagues friends house 30 min away and having to take an uber. It was very inconvenient and I wish I would have known. The return was worse because I had 3 kids to drop off at airport and then get back to my car. Other than that the car was great, thr rate was great… thr atlanta staff at pickup were rude and wanted me to give another credit card because they didn’t want to call the issuer to verify funds and told me i would be inconveniencing others so Inshould just come up with another credit card.Reviewed 2022 Jul 21
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10.0
Wonderfully experience !!Reviewed 2022 Jul 12
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10.0
The interior of the car was not cleanReviewed 2022 Jun 15
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10.0
Best, most courteous, efficient and honest car rental operation I’ve used in years.Reviewed 2022 Jun 14
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10.0
Personal thank you to Duitar (I am almost positive I spelled his name wrong). He was at the National counter. Anyway, he worked to ensure that I had the best deal possible and considering how busy they were, he made the process feel efficient. Once we went into the garage, I took a moment to stand in front of the fan to get some air and a guy came over to direct us to a car eliminating the need to go to the desk. So all in all, great experience. Thank you!Reviewed 2022 May 10
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8.0
Pick up and drop off was really simple and quick which was great. However, after ordering an SUV and being told when I arrived: “All we got is minivans” was a bit of a disappointment. Just glad that I didn’t spend a bit of extra money and go for a more premium vehicle as I would have been extremely disappointed. Does make me think about using another car rental provider in the US in the future.Reviewed 2022 Apr 17
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10.0
Customer Service was over the top. Ease of getting in and out of vehicle the bestReviewed 2022 Apr 08
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10.0
Nothing could have been better except a lower price, but I was very happy with the price I paid.Reviewed 2022 Feb 18
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10.0
Zac was amazing helping me get my rentalReviewed 2022 Jan 24
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8.0
There were only two people ahead of me in line to pick up but it took about a half hour to be served. However, everything else was great. Car was clean and the return process was very smooth.Reviewed 2022 Jan 05