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6.0
We had a late arrival into ATL, and when we arrived at the car rental facility, the Alamo counter was closed. They had kiosks available but they ended up not working. There were signs at the counter saying to go to their nearest partner for assistance, but it was not clear. Finally, we ended up at the Enterprise counter and were helped from there. Once we got assistance, everything was fine - service at the counter was great, same with drop off but it was confusing upon arrival and took a lot longer than needed.Reviewed 2023 Sep 21
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10.0
The staff when checking in was very nice and empathetic of the long, long delays at other carriers, such as thrifty that had many people beyond frustrated. The Alamo staff made that horrific check in experience much better when they came over to Alamo . Check out staff were also friendly and prompt, and made that process easy as well.Reviewed 2023 Sep 11
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2.0
went to pick up the car and they said they were out of cars so even with a reservation we had nothing on a holiday weekend away from home never again!!!Reviewed 2023 Sep 05
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10.0
Great carReviewed 2023 Jul 25
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2.0
Never received the rental due to having to pay an additional 400dep plus the amount of the rental. It was a thousand dollars to rent for three days. That’s insaneReviewed 2023 Jul 25
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10.0
Great. Jazmyn was very helpful.Reviewed 2023 Jul 15
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6.0
Not enough personalReviewed 2023 Jul 05
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6.0
It’s was ok they could give you the car that you wantedReviewed 2023 Jun 14
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10.0
We had missed our connecting flight (airline's fault) and, therefore, our rental timeslots. We didn't arrive until the next afternoon. I had gotten an amazing rate when I booked and we thought we had lost it and would have to pay a ton for a last minute rental. Cindy looked up our reservation said it's still there and all good!! She very quickly took care of us and got us in the car from the original reservation at that great price. We are SO thankful to Cindy. She was fantastic!Reviewed 2023 May 08
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10.0
The process from beginning to end was seem less. I can’t think of anything I would change. We grabbed a car last minute and everyone was absolutely fantastic. Thank you so muchReviewed 2023 Apr 02
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10.0
RKT representative was greatReviewed 2023 Mar 13
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10.0
Car selection was good. Pickup & Drop-off was very quick and easy. The car was clean-ish, but the cupholder in the front seat had a lot of liquid inside of it. We needed to get several paper towels to soak it up. Apart from that, it was great. Very friendly and professional service. I wouldn't hesitate to rent again.Reviewed 2023 Jan 09
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