Book Budget car rentals in College Park

Reviews for Budget in College Park

Recent reviews

Traveler rating

Wonderful

4

Very good

4

Good

0

Okay

3

Fair

0

Mediocre

0

Poor

34

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2.0

Poor, lady at the counter told me to come back in one hour because she didn’t see my reservation in the computer. Horrible customer service. She didn’t even try to see if there were cars available.Reviewed 2024 Jul 28

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2.0

I was priced gouged due to air travel IT outage and I refuse to pay the cost in which they have charged. I was taken advantage of and that’s disgustingReviewed 2024 Jul 25

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2.0

They canceled my rental reservation and didn't call. The customer service agent was not helpfulReviewed 2024 Jul 22

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10.0

Staff was great and very helpful!Reviewed 2022 Sept 30

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2.0

Communication prior to the requested pickup time. Once I arrived at the rental counter, Customers were told their were no cars available, we would have to wait an two additional hours after processing our rental information for our cars.Reviewed 2022 Aug 25

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2.0

I made a reservation for 11 am since I had a tight schedule to adhere to. When I got there they had no cars available except for an upgrade, which. I had to take and pay more money for.Reviewed 2022 Aug 25

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2.0

Pros:I like the vehicle.Cons:I still have not got my refund for my deposit of $300.00 4 days after I returned the vehicle, and budget airlines does not have anyone I can speak to on this. So at this point, after calling over 6 times and not being able to get anyone, I’m going to escalate the hell out of this until budget Car Rental refunds me my deposit of $300.00.Reviewed 2021 Apr 20

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2.0

Pros:nothing to like. horrible service, gross car, huge van instead of compact, so much wrong with this experience. at least we got a carseat we requested for the toddler, that's the only thing that didn't go absolutely wrong.Cons:I waited for 6.5 hours after my scheduled pickup time, exhausted after an international flight with my family (including a small child), and was eventually given a huge family van instead of the efficiency I requested. It had a gross muffin on the floor, and caramel or something gooey on the center console area. Staff was outrageously rude, and I wasn't the only one waiting for hours. It was such a nightmare. I've never had such a horrible experience with a rental car.Reviewed 2021 Apr 19

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10.0

Pros:YesCons:Possibly one more staff behind the counterReviewed 2021 Mar 30

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4.0

Pros:Staff was helpful and friendlyCons:Apparently when you reserve a car at Atlanta it only guarantees the rate it doesn’t actually guarantee you will have a car. They initially told us there was no car available and we arrived at 10pm with a 4 hr drive home. Unbelievable to say the leastReviewed 2021 Mar 14

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4.0

Cons:Line to pick up rental was so long I had to go with another company. Easily a two hour wait. Longer than my flight.Reviewed 2021 Mar 08

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4.0

Cons:There was a lack of respect for social distancing and mask etiquette on both sides (pick up and drop off). They also surprised me with unexpected fees with no one working in the central office on the weekend to answer my calls and rectify.Reviewed 2021 Jan 11

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• What is the most popular rental car from Budget in College Park?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Budget in College Park.

• How many car rental locations does Budget have in College Park?

  Budget has 1 rental location in College Park. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Hartsfield-Jackson airport (ATL)?

  No (According to our data)

• Does Budget offer shuttle or airport pick-up services from Hartsfield-Jackson airport (ATL)?

  Yes