10.0
Nice car at a fair price. Easy pickup and return.Reviewed 2022 Nov 01
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10.0
Nice staffReviewed 2022 Jun 20
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2.0
There were surprise charges when I actually rented the car. I wanted a compact car but only an economy was available. With high gas prices, that caused additional costs I didn't expect. I pre-paid for gas soil I wouldn't have to worry about returning the car with gas. The charge on the final bill was more than the charge I was given on the contract.Reviewed 2022 Apr 14
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10.0
Friendly staff was flexible in getting us a vehicle that fit our needs. Extra cleaning to prevent spread of covid19 was evident. Easy access at the airport. Couldn't be happier.Reviewed 2021 Jul 27
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6.0
Cons:Pick up time at desk. Should all have been filled in.Reviewed 2021 Jun 05
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10.0
Pros:The vehicle worked perfectly for my family. We paid for a mid-size SUV and got a slight upgrade. The upgrade was comfortable and easy to use. First time using Alamo and it was a pretty seamless experience. Drop-off was fast.Cons:There was a line and a wait when we first got to the rental car counter. It seemed like all the counters were understaffed and I waited a good 30 minutes before I got the keys and left.Reviewed 2021 May 17
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2.0
Cons:Alamo did not honor the agreed amount. They also did not have tha vehicle that was promised. Told me they gave me an up grade and then charged me for it. Your price 225.00 counter price 445.00. Never again!Reviewed 2021 Mar 21
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10.0
Cons:Everything was great!Reviewed 2021 Jan 05
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4.0
Pros:Ease of returnCons:They didn’t have record. Had to pay taxes twice.Reviewed 2020 Nov 29
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9.6
Pros:The rate was good, pick up was quick, the SUV was in good condition and the drop off was easy, expedient, and did not require me to go inside the building.Cons:The car smelled a little funky, but not a big deal because It was clean.Reviewed 2020 Aug 04
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8.4
Pros:Greatb carCons:Understandable, due to coronavirus, but there were one or two poor souls dealing with weary travelers. They kept cool under pressure, to their credit. However, I blame management for placing them in this difficult position and for making all of us wait so long for our cars. Management needs to focus on how to work through this thing.Reviewed 2020 Jul 27
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10.0
Pros:Drop off and pick up easyCons:Nothing really. It was all just as expectedReviewed 2020 Mar 24
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