Book Payless car rentals in Fresno

Pros: Easy check-in

Cons: Car I reserved was not available. Was given a car in a lower category, and told I needed to contact Kayak to get a refund on the difference. Why couldn't they just refund me on the spot? And why wasn't a car I reserved available?

Pros: Nothing, they had no cars available for myself and other customers that showed up after me

Cons: Have giving me a heads up that there was not going to be a car available for my needs.

Pros: The woman who helped me check out my car first was very sweet.

Cons: The cars were all extremely dirty. I even had to change cars twice because they had a strange animal pee smell and hair everywhere. Idk why these were considered to be good to rent out? Then I take a car and half way to my very short destination the car says to change the oil!! It started shaking. I was worried so I rented another while at my vacation spot. Was sad but whatever I guess. Just won’t be using the avis/Payless/budget rentals again..

Payless was terrible.

Pros: Nothing.

Cons: I reserved a car for $18.04 per day. When I arrived, they said that they didn't have a car available. "Mika" said they had one car available, but I'd have to pay $85 dollars per day for it. He said, "That's your own fault for going through a 3rd party company" (in reference to Kayak). I left without a car. I told my husband. He went up to the counter. He talked to "Barbara." She said that she would give us the car for $28.04 per day. Take it or leave it. We needed a car, so we were forced to take it. We will never use Payless again. We will likely never use Kayak again.

There was no car when we arrived

Cons: We reserved on Kayak via Hotwire on Memorial Day weekend. Too many middlemen, I guess, because when we arrived the clerk informed us that there were no more cars available and that their car availability doesn’t sync with Hotwire’s site. Luckily Thrifty had cars available!