2.0
Even though I arrived after pick-up time, I was asked to wait 30 minutes for the car to be cleaned. No one ever told me when it was finished. When I wandered out to try and find my car by myself, I found a car that wasn't clear if it had been cleaned or not, due to powder in the interior and fingerprints & smudges all over the navigation screen. The windshield was also cracked but this wasn't mentioned & I had to spend time on the phone with customer service to make sure it would be noted on the rental, would be safe to drive, and wouldn't be held against me. Poor service (when any at present at all) throughout process. Would not use Avis again.Reviewed 2023 Sep 12
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2.0
A car was available. However, there were several problems. First, I searched for airport pickup but the search gave me Downtown Fresno location, which I did not notice when booking so it is my mistake. The car I got was smelling horribly of weed, even though Avis made a big deal about smoke-free cars. It was so bad that we had to keep windows open in 100 degree weather. Really bad experience.Reviewed 2023 Aug 19
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2.0
Car broke down about an hour into my trip. Horrible experienceReviewed 2023 Mar 23
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2.0
Their scanner didn’t work so they couldn’t identify my license and ID and I was left with no car at the last minuteReviewed 2023 Mar 06
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6.0
They said 4 runner or similar, but they gave me Rav 4 or Ford Edge.Reviewed 2023 Jan 31
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10.0
Staff was professional and friendly.Reviewed 2023 Jan 25
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2.0
When I arrived to pick up car they told me they don’t do one way pickups from this location. When I showed them my reservation, they said it doesn’t matter because they’re a franchise and not corporate. Don’t save yourself time and hassle and don’t rent at this location. After 2 hours on the phone with Avis corporate, they gave me a car that wasn’t cleaned at all. One of back mirrors was scratched to the point you couldn’t see anything out of it.Reviewed 2023 Jan 19
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2.0
It was closed. Could not pick up car.Reviewed 2023 Jan 01
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2.0
I had a rental pick up at 12 got there at 11:45 and didn’t have a car for me. Then told me I had it reserved for 11:00 so I didn’t get a car I want my $22.00 dollars for the reservation fee that you guys charged meReviewed 2022 Sep 23
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10.0
Staff was great. Would use again.Reviewed 2022 Sep 16
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10.0
This was so easy and convenient and nicely priced too, awesome staff thank you!Reviewed 2022 Aug 17
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2.0
They could have cleaned the car before giving it out. Car seriously needed an alignment!!!Reviewed 2022 Jun 22
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