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4.0
When I arrived to pick up car. There were no cars available and I was given the option to take a truck, cancel and see if another company had cars, or wait until cars come in.Reviewed 2022 May 15
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2.0
Per your website, I should only pay $97. Dollar charged me another $156 on top of the $68 that I paid upfront. I won’t use your site again. I will rent straight from the rental place so I get the correct price.Reviewed 2022 Mar 19
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10.0
Although quite expensive in general. The overall service and vehicle were excellentReviewed 2021 Oct 28
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10.0
Everything went smoothlyReviewed 2021 Oct 15
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1.9
Poor customer service, extremely long wait time for pickup and drop off. Rude customer serviceReviewed 2021 Oct 03
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10.0
Rented the Ford Escape titanium model it was fantastic had plenty of room for 5 and lots of luggage room which I was worried about Great rentalReviewed 2021 Aug 06
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5.9
Pickup was a little disappointing. After waiting in line for an hour and a half, I provided my reservation information, only to have them tell me that my reserved vehicle was not available. They told me they would call me when my vehicle was ready. 3 1/2 hours later I received a call that the vehicle was ready.Reviewed 2021 Jul 09
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8.0
Pros:Check in was easy, had a problem with the car. The car had over 50,000 miles, and the tires were had very little tread. Went back in and the customer service quickly put me in a newer car.Reviewed 2021 Jun 21
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10.0
Pros:RAV4 handled very well. Up steep hills and winding mountain roads, the car performed well with 4 passengers, luggage, and a wheelchair at times. Gas mileage was quite respectful.Cons:Explanation of breakdown of costs.Reviewed 2021 Jun 04
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8.0
Pros:Staff was super friendly even after late hours, quick check in and check out.Cons:The car stunk like cigarettes. I got a migraine immediately. After buying a car refresher it was better. Maybe clean it up a little for the next customer.Reviewed 2021 Mar 31
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2.8
Cons:I have not heard back from phone call. I am attempting to get my money back since we did not use the car due to the Coronavirus .Reviewed 2020 Mar 22
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2.0
Pros:I was told at the counter that the rate that I had booked at was $100 more. I showed them my booking confirmation and the rate but was told that this was not enough for them to make the adjustment. I was then told to prove to them what the weekly rate was. So I walked over to Alamo car rental and booked instead. Dollar rental didn’t seem like they wanted my business so I went elsewhere.Cons:Better cost break down in the email confirmation.Reviewed 2020 Jan 05
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