Book Budget car rentals in Fresno

Pros: The staff was very friendly.

Cons: However, the cleanliness of the vehicles were horrible. Our first car that the staff provided to us smelled like marijuana. You can tell that they did not air out the vehicle nor try to get rid of the smell whatsoever. The second vehicle was just as bad. There were dents and scratches all over. The inside of the car was dirty and poorly maintained. There were soda spills on the center console, no floor mats, the side panels were sticky, and most of all the windshield fluid was low so the car would beep annoyingly every 10 mins to let us know it’s low. The car did took us where we needed to be but I felt disgusted being in the car. I even wiped and cleaned the car down but I felt like it wasn’t enough. The staff was nice and friendly but the vehicles... didn’t do it justice.

Pros: Only one employee working the pickup and drop off counter. Waited 1 hour plus to pick up a car.

Cons: I was charged an extra $105 without explanation, and despite nearly 10 customer service calls I have not received my money back.

Pros: It ran like you would expect

Cons: It really smelled like cigarettes which is always annoying. The brakes were so touchy you could barely press on them without jerking to a stop. The car was filthy when I picked it up. There was no attendant when I went to drop it off.

Car wasn’t ready

Pros: They had the car ready within minutes but had to wash it before it went out. In all fairness, I booked that morning, but still, don’t advertise as available if the car isn’t there.

Cons: The car needed service so the service reminder kept pinging at me and the gas cap was missing creating a 1-2 effect. The car wasn’t happy. The drop off was tough with off site rental office and I had to arrange transportation to the rental office via shuttle which is fine generally, but this time I was in a hurry to get to my appointment, so the delay was in vain.