Pros: The ease of pick-up & drop-off was great, particularly after renting on-line.
Cons: Small courtesy card/pamphlet with items listed to remind folks to first acquaint themselves with the dashboard. Lights, wipers, heat/ac controls, audio controls, emergency flashers, etc
Pros: Absolutely! Very helpful
Pros: The staff was friendly and very helpful! Offered great suggestions as well.
Cons: Nothing !
Pros: Staff rude with poor service. Cancelled our car 5 hours after we made reservation and only an hour before our flight to where we would pick it up. Offered no help, simply said we do not have a car for you anymore. Told me “you can walk” when I asked her what does she think how will we get home which
Cons: Everything was good
Pros: Everything, but special shout out to the staff - they were efficient and very friendly, and I though I didn't have any questions I would have felt confident going to them if I had.
Cons: Nothing could have been better, I was in and out in no time with a clean, comfortable vehicle at a great price. Absolutely would use this service again.
Pros: Staff was friendly, phone customer service excellent, drop off staff excellent.
Cons: I was talked into the fuel option by a staff member who gave me incorrect information about the distance to the town I was driving and how much fuel my car might use. I would have preferred if he had said "I don't know" to my questions than to give me inaccurate information.
Pros: I liked absolutely nothing--I arrived at the airport and was told there were NO cars for my reservation. Not a smaller option, more expensive option, NOTHING. It was explained to me that a representative tried to call me "but you were on your plane"....but you guys know we can't answer then, right?!
Cons: Any sort of consolation for their error would have been nice. I was forced to go to another company and pay twice as much as what I had reserved with Alamo. If you don't have the cars available then DON'T TAKE THE RESERVATION.
Pros: Friendly staff
Cons: There is usually a bit of a line when picking up but it went fast
Pros: The young man from Enterprise that checked us in was excellent and helped us in learning to drive a hybrid car. His name was Trey Stephens. He was covering for Alamo.Easy and effi
Pros: They gave me an upgrade to a midsize suv for free and it was very nice to drive in the mountains
Cons: Booked a car, and when I went to pick it up, I was informed that they were over-booked and no vehicles were available. Bad business
Alamo has 1 rental location in Grand Junction. Take a look at our Alamo rental location map to find the best rental cars near you.