10.0
All was great. Avis sucks. Alamo rocks.Reviewed 2022 Sep 07
review from![kayak]()
10.0
Pros:Friendly and fast service. Our van was new and very clean. I would recommend them.Reviewed 2017 Jun 26
review from![kayak]()
10.0
GreatPros:Van was great. Was all we needed and more. Fit all of us perfectCons:Nothing. Worked out greatReviewed 2017 Jun 02
review from![kayak]()
10.0
Pros:no line super nice check in guy upgraded car nice return gut - called me by name yes all good!!!Reviewed 2017 Apr 21
review from![kayak]()
10.0
Excellent clean large vehicle- quick pick up and drop off!Pros:Easy airport access, fast check out with prepaid rental agreement. Fast check in when car was returned, both people were friendly and helpful.Cons:Didn't know about all the toll roads in Orange County, wasn't sure how to pay them without toll booths anywhere- had to call Alamo and ask about them as we had already followed our GPS on the phones and used them multiple times that first day- would have preferred to know about them before hand.Reviewed 2017 Apr 09
review from![kayak]()
8.8
Cons:Car wasn't quite full of gasReviewed 2017 Mar 31
review from![kayak]()
7.6
Pros:Counter agent was very pleasant and efficient. Good quality car - Toyota CamryCons:The windows of car were a little dirty.Reviewed 2017 Mar 26
review from![kayak]()
9.6
"I'll be back"Pros:When I dropped off the car, I told the attendant, "I'll be back. I like you guys", and she laughed out loud. Got exactly the car I wanted, there were no mechanical or other issues, it went very smoothly.Cons:There was some refuse in the car that the people who cleaned it from the previous renters, but it did not spoil the experience.Reviewed 2017 Feb 22
review from![kayak]()
2.8
Kayak vs Alamo misalignment; huge truck vs low endPros:The manager found us a vehicle to take so we were able to leave the airport.Cons:We requested a standard sedan; we were told that even though we booked it before we arrived, none were available. We had to take the only feasible vehicle: a huge Ram pickup truck with no trunk or covered storage. We had to wait for a truck to be found and brought up. Thankfully it was not raining on our luggage in the truck bed. We were then told we could exchange the vehicle the next day for the car we wanted, at Santa Ana.Reviewed 2017 Jan 07
review from![kayak]()
10.0
AwesomePros:The fact that the vehicle I reserved was actually what I got!!!! That never happens...Cons:I had to sign up on line for fast track tollsReviewed 2016 Nov 18
review from![kayak]()
10.0
Pros:Check in and checkout were so easy. I was there for less than 5 min. They were friendly and courteous. The car was clean and I really enjoyed driving it (Nissan Altima). I would rent with Alamo again because of this experience.Reviewed 2016 Aug 28
review from![kayak]()
10.0
Pros:Was easy quick rental & returnCons:The charger usb couldn't charge my phone & listen to music at the same timeReviewed 2016 Aug 21
review from![kayak]()