Cons: Customer service is nonexistent and my experience overall was nothing less than garbage.
Pros: I sure was one of the staff members that the gas is right below ER returned it and had to put more money in gas what you're not right.
One of the employees had a bad attitude with me
Cons: Everything was awesome!
Pros: The pickup and drop off were very easy and efficient!
Cons: The only problem I had, I did the prepay with my debit card, but to expedite the process at the rental location, I put my deposit on my credit card, but the system charged my deposit and the rental charge to my credit card, so I had extra money tied up on the rental that needed to be charged, and it takes forever for credit card companies to release those funds, so my suggestion would be to prepay with your credit card to avoid having this problem
Pros: Got a nice jeep...
Cons: After waiting 2+ hours cuz they overbooked, made me very late for an appointment which caused me to be hit with a $45.00 fee so I really didn't save any money or time -it cost me more be and the location is very strange not very confident.
Pros: People were nice...
Cons: 1) Give us the car that was promised 2) Don’t make us drive around to a different airport to pick up a totally different car. 3) Don’t make us wait for long (more than an hour) after promised time. We have young children, a senior in a wheelchair and we were tired from travelling.
Cons: Had to take a taxi to another location which was $30 and then had to wait an hour for a car to be brought from the location we were at originally with an infant with us. Car had less than a half tank of gas and no one went over the condition of the car with us.
Pros: The car was clean and comfortable. When I returned the car it was fast and efficient. The radio was excellent. Great customer service.
Cons: The wait to rent the car was about 25 minutes. There could have been more people working at the airport.
Cons: The car was not available until 2 hours after the quoted time. Staff was unhelpful and unfriendly
Cons: There was no way to order my car without paying 25 cents per mile because I was picking up and dropping off at a different airport.
Pros: The car
Cons: Avis didn't have the car I requested and basically told me to kick rocks until I got on the phone with corporate. After being hung up on twice I spoke to someone who was willing to help. I will never use Avis again.
Pros: Extremely friendly and extremely helpful.
I loved it easy no hassle
Economy (Chevrolet Spark or similar) is the most frequently booked rental car type from Avis in Long Beach.
Avis has 3 rental locations in Long Beach. Take a look at our Avis rental location map to find the best rental cars near you.