Guest reviews
Overall rating
8.5
Excellent
Based on 26 reviews
Cleanliness
8.5
Comfort
8.6
Pick-up/Drop-off
8.4
Value for money
8.3
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Pros
""Easy drop off, friendly service.""
(in 1963 reviews)
"Staff friendly & very helpful."
(in 2020 reviews)
"reliable flexible good customer service."
(in 556 reviews)
Cons
"I didn’t even get the car."
(in 2541 reviews)
"You don't accept debit cards"
(in 2455 reviews)
Recent reviews
Traveler rating
7
1
0
0
3
Find reviews that mention:
customer service
car was clean
great car
pick up and drop
friendly staff
quick and easy
great price
great service
great experience
picked up the car
car available
return the car
great value
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9.6
Pros: they were able to upgrade me without extra cost
Cons: Cut down on the age fee please.
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9.6
Pros: On BOTH ends, at EWR and ROA...
Cons: I'm not sure how fair the dropoff fee was!
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2.0
Cons: I got to the airport and they did not have any vehicles to give me. I ended up having to go to another company to rent a car.
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10.0
Pros: Very easy pickup/dropoff. Representative was very pleasant and thorough.
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2.0
Cons: I reserved a premium SUV 1 week in advance. I called 2 days prior to pickup to make sure the car was there. The local merchant did not answer the phone, so I called the 1800 number to assure my vehicle was there. The vehicle I reserved was not there when I went to pick up and I was offered a minivan
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10.0
Cons: directions to where the car was parked in the lot on pick up
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10.0
Pros: It was a quick & easy process, both ways. Also the price was great!
Cons: Nothing to dislike
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10.0
As advertised......
Pros: Low cost for weekend rental.
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2.0
Cons: Not unlimited miles
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7.2
Pros: Econonomical car
Cons: Would have liked unlimited milage
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10.0
Pros: Had booked for compact car, but got compact suv for the same price. Couldn't be more happier!
review from
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