Pros: Quick pickup and dropoff
Pros: The price was good for the value.
Pros: The servicies , and customer services
Cons: Very nice services
Cons: It’s not the car was dirty but it smelled like smoke and that was gross. We notified the rental car company but they didn’t really do or make up for it. That was disappointing
Pros: Very easy to pick up and drop off.
Cons: people waiting and one person at counter
Cons: Didn't know drop off procedure, so I was delayed dropping off car. They should gave informed me at pick up.
Pros: Very friendly!
Pros: Fast pick up and drop off.
Cons: Seatbelt in original vehicle didn't work. Had to return it. Wasted time.
Debit card blues
Cons: Didn’t know that you must now present a credit card at pickup, we don’t use credit cards only debit. Nothing like driving completely out of your way and not getting what you came for.
Made my vacation more fun
Pros: I reserved a compact car but when I got there they were out so they upgraded me to a midsize and the Nissan Sentra I got was extremely comfortable, got excellent gas mileage and had plenty of space. I stand at 6'3" so the extra legroom made a huge difference. The staff was courteous and helpful and processed me in and out very quickly. Thank you Hertz staff!
Cons: Not a thing. Whole experience was perfect.
Hertz has 1 rental location in Roanoke. Take a look at our Hertz rental location map to find the best rental cars near you.