Book Budget car rentals in Roanoke

Reviews for Budget in Roanoke

Recent reviews

Traveler rating

Excellent

13

Good

3

Okay

2

Mediocre

2

Poor

0

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car was cleancar smelled

car availablecustomer service

friendly staffnext day

get the carpick up and drop

returned the car

10.0

Was all fantastic!!Reviewed 2022 Jul 24

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2.0

First car had a low tire representative had a nasty attitude when I requested a properly inspected vehicle. Second car wasn’t full of gas and further attitude was received when I asked for a full car. Very poor employeesReviewed 2022 Jun 21

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8.0

It would have been a perfect experience except for the fact that after driving for a day and a half, a tire blew out 15 minutes before I was to arrive at the rental agency to return the car. I contacted roadside service and they were very cordial. I filled out the online form then a half hour later was contacted by a "dispatcher ?". We discussed the options and decided that having the car towed and me riding with the tow driver to the rental office would be the fastest. After another hour and no tow, no fax, no call, I called roadside service again. They had no updates for me. At the two hour mark a good Samaritan stopped, changed the tire and escorted me to a gas station and made sure I pumped up the spare tire to a safe driving level. Samaritan = 10, roadside assistance = 0.Reviewed 2022 Jun 20

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6.0

The first thing that was difficult.... The location was not as list on the reservation. It was recently changed. The car was great. When I returned the car I was told that I didn't need to do anything, My bill was $187.00 but when I checked my credit card statement I was charged $387.00. I now need to to the drop off location to make asure that I am not over charged. I am not a happy person.Reviewed 2021 Nov 30

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10.0

Paying nearly twice as much for rental cars as I have in the past. And don't get me started on gas prices. So not laying this on Budget. Businesses having to increase prices to survive due to rising costs, b/c the pandemic did its best to destroy our economy. Elections have consequences. Bad government far worse than the pandemic itself.Reviewed 2021 Nov 08

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10.0

Customer service reps at the counter were excellent. Car interior was stained pretty badly in back seat. Made me wonder if it had ever been cleaned.Reviewed 2021 Oct 31

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7.9

Reservation made to wrong pickup location, luckily I called to change pickup time and national customer service noticed the problem. Change to pickup location made with no change to cost, very great service from agent, not so great reservation.Reviewed 2021 Aug 28

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10.0

Pros:The Jetta was super on gas and had plenty of roomCons:Price, but I know the pandemic is making everything go up.Reviewed 2021 Jun 07

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10.0

Cons:Quick pickup at ROA Friendly personnel. Car very cleanReviewed 2021 May 30

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8.0

Pros:The staff was helpful, and pickup and drop off were easyCons:The car reeked of cigarettes. It was quite overpowering and I could smell it on my jacket after getting out of the car. As a family of non smokers, traveling with a young child, it was kind of gross and embarrassing.Reviewed 2021 Apr 12

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10.0

Pros:Helpful staff and awesome carCons:Allow debit cards for rentals!Reviewed 2020 Jul 09

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8.8

Pros:Staff very helpfulReviewed 2020 May 27

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• 7.9 /10Enterprise Car Rentals at Roanoke
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• 9.7 /10Alamo Car Rentals at Roanoke

• What is the most popular rental car from Budget in Roanoke?

  Mini (Nissan Quest or similar) is the most frequently booked rental car type from Budget in Roanoke.

• How many car rental locations does Budget have in Roanoke?

  Budget has 2 rental locations in Roanoke. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Roanoke airport (ROA)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Roanoke airport (ROA)?

  Yes