Find reviews that mention:
2.0
Terrible booking , no explanation why I could not book , left counter walked next counter to hertz to get a car … Fk AlamoReviewed 2022 Aug 23
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10.0
easy processing. great staff.Reviewed 2022 Aug 20
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1.9
Despite having a confirmed reservation, there was no cars available to me when I arrived at the counter. I was referred to a competitor at the next door counter where I ended up paying more, but at least I got a car!Reviewed 2021 Sep 16
review from![kayak]()
5.9
My rental car was not clean on the inside or outside. I’m not as concerned with the outside because I understand that’s harder to control, but I expected the inside to be spotless given the current state of the world. Instead, it was dusty, had sticky spots from a spilled beverage (I’m assuming), & dirt footprints throughout the car, such as on the passenger side (where I have not been sitting, or had a passenger). Additionally, there were no disinfecting wipes in the car for me to use to clean, which I’ve received in other rentals during the pandemic, so I had to use the ones I’d packed myself to clean the inside of the car to my comfort. It felt as if the car had just been dropped off by the previous renter, then handed off to me. I know there is a rental car shortage, & cars are in much higher demand right now as travel resumes, but as a renter I would hope that my safety is the highest priority! Adding this on top of what I paid for this rental car, I will not rent from Alamo again.Reviewed 2021 Aug 04
review from![kayak]()
2.0
Cons:I only had a debit card, no notes were given on needing a actual credit card online ( unless you are flying into SB airport lol) but was told that the down town location would take debit. ( which makes no sense.) Desk person would not help call downtown location to see if they had any vehicles like I had reserved at the airport location. Not willing to help. Poor customer service.Reviewed 2021 Jun 21
review from![kayak]()
8.0
Pros:The woman who helped me with drop off was incredibly helpfulReviewed 2021 May 28
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2.0
Cons:They did not have my car available and said they tried to call me, but I never got a call. I needed a 12 person van, so it was not easy to find another one. Thankfully AVIS helped me out at the last minute!Reviewed 2021 May 25
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2.0
Cons:Vehicle that I reserved was not available when I went go pick up.Reviewed 2020 Dec 07
review from![kayak]()
10.0
Cons:I liked the small airport with car pick up right outside the terminal. Very convenient, quick, and simple. Would probably choose a slightly larger car than a Toyota Corolla for four adults.Reviewed 2020 Nov 28
review from![kayak]()
9.6
Pros:Staff was friendly and efficientCons:Car was a little dirty inside.Reviewed 2020 Aug 18
review from![kayak]()
9.6
Pros:Easy, fast, and safe.Reviewed 2020 Jun 26
review from![kayak]()
10.0
Pros:fast and courteousReviewed 2020 Mar 14
review from![kayak]()