10.0
The employees went out of their way to make this a super easy, efficient and pleasant experience.Reviewed 2023 Oct 12
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10.0
Car needed a vacuum, windows were dirty inside. Outside was kinda dirty.Reviewed 2023 Sep 24
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10.0
Pros:Very helpful staff, pick up and drop-offCons:Nothing. Really appreciated the savings offered by using Kayak on the catastrophic coverage!Reviewed 2020 Nov 17
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8.0
Pros:Staff was really friendly and very accommodating. The pick up and drop off was fast and easyReviewed 2020 Nov 12
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4.0
Pros:The staff was able to point me in the right direction after they recognized their mistake.Reviewed 2020 Oct 05
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2.0
Pros:A refund on the vehicle i never usedCons:You guys couldve been more prepared with more vehiclesReviewed 2020 Sep 05
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6.8
Pros:Too busy and not organized very well. The workers I dealt with were friends though.Reviewed 2020 Feb 24
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9.6
Pros:Gentleman who helped me was professional, courteous and efficient.Cons:Only thing that was a VERY MINOR problem was my lack of knowledge that the button to open gas tank cover was located on the car door (had not encountered this in other vehicles).Reviewed 2019 Aug 31
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7.6
Pros:The employees were all very helpful, courteous and professional.Cons:The vehicle was in poor condition. The alignment was so bad it pulled to the right, the front tie-rod was bent and the tires were dangerously worn. This vehicle should have never been rented in this condition. That said, 1 week into the trip Enterprise authorized the repairs at Firestone.Reviewed 2019 Jul 11
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2.0
Cons:Staff was not friendly and they did not have a car for us when we arrived.Reviewed 2019 Jul 03
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10.0
Pros:yes ...all great staffCons:nothing..all good !!Reviewed 2019 May 24
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2.0
Pros:Enterprise did not honor my reservation. They make me another reservation under enterprise website and charged me a lot moreCons:Enterprise should not be part of the website or part of the business provided. Terrible company and customer service. Mean managers st chapala st office in Santa Barbara. The agent helping me was great and very kind and helpful. Manager didn’t give a dam abt customers.Reviewed 2019 Apr 13
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