Pros: Very helpful staff, pick up and drop-off
Cons: Nothing. Really appreciated the savings offered by using Kayak on the catastrophic coverage!
Pros: Staff was really friendly and very accommodating. The pick up and drop off was fast and easy
Pros: The staff was able to point me in the right direction after they recognized their mistake.
Pros: A refund on the vehicle i never used
Cons: You guys couldve been more prepared with more vehicles
Pros: Too busy and not organized very well. The workers I dealt with were friends though.
Pros: Gentleman who helped me was professional, courteous and efficient.
Cons: Only thing that was a VERY MINOR problem was my lack of knowledge that the button to open gas tank cover was located on the car door (had not encountered this in other vehicles).
Pros: The employees were all very helpful, courteous and professional.
Cons: The vehicle was in poor condition. The alignment was so bad it pulled to the right, the front tie-rod was bent and the tires were dangerously worn. This vehicle should have never been rented in this condition. That said, 1 week into the trip Enterprise authorized the repairs at Firestone.
Cons: Staff was not friendly and they did not have a car for us when we arrived.
Pros: yes ...all great staff
Cons: nothing..all good !!
Pros: Enterprise did not honor my reservation. They make me another reservation under enterprise website and charged me a lot more
Cons: Enterprise should not be part of the website or part of the business provided. Terrible company and customer service. Mean managers st chapala st office in Santa Barbara. The agent helping me was great and very kind and helpful. Manager didn’t give a dam abt customers.
Pros: Friendly, quick
Friendly staff at a tiny location
Pros: The staff was very friendly and accommodating. They even asked to give me a ride somewhere if I needed.
Cons: The parking lot is tiny. It is very difficult to park a car there.
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Enterprise in Santa Barbara.
Enterprise has 3 rental locations in Santa Barbara. Take a look at our Enterprise rental location map to find the best rental cars near you.
No (According to our data)