Find reviews that mention:
2.0
Horrible customer serviceReviewed 2023 Sep 19
review from![kayak]()
2.0
AwfulReviewed 2023 Sep 12
review from![kayak]()
10.0
Excellent customer service at the Santa Barbara airport location.Reviewed 2023 Aug 26
review from![kayak]()
2.0
Didn’t have the car I ordered. Car they gave me hadn’t been cleaned and it was blocked in by 5 other cars, so took 30 minutes to get out.Reviewed 2023 May 22
review from![kayak]()
10.0
Friendly helpful staffReviewed 2023 Apr 20
review from![kayak]()
2.0
I booked the car, showed up, and they said they wouldn’t honor my booked reservation because they “weren’t doing same day rentals”. The agent was rude, unhelpful and dismissive. I’ll never book budget again. Enterprise had NO problem helping me out for a last minute same day rental. It’s obvious budget didn’t need my patronage so I’m fine to take my business elsewhere.Reviewed 2023 Mar 22
review from![kayak]()
10.0
I picked up in Santa Barbara, CA and dropped off in Reno, NV. The pick up and drop off was easy. The car was clean and ran well with no mechanical issues.Reviewed 2023 Mar 16
review from![kayak]()
2.0
We asked for no insurance as we carry our own. It was added and at $25 a day it added 25% to our total bill. As a courtesy the return assistant deducted $40.Reviewed 2023 Mar 07
review from![kayak]()
10.0
It was a very easy transactions picking up and dropping off. Which I appreciated.Reviewed 2022 Dec 02
review from![kayak]()
2.0
There are narrow drop off windows that were not made clear at this locationReviewed 2022 Nov 14
review from![kayak]()
2.0
Nowhere to leave the keys if you drop the car off after hours.Reviewed 2022 Oct 21
review from![kayak]()
2.0
Didn’t honor the reservation from a 3rd party. Terrible customer serviceReviewed 2022 Sep 24
review from![kayak]()