Book Hertz car rentals in Santa Barbara

Reviews for Hertz in Santa Barbara

Recent reviews

Traveler rating

Wonderful

4

Very good

1

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

13

2.0

We rented a “midsize” SUV to take our family of 5 to airport in LA with luggage for a long trip. Arrived at the counter and they gave me a Chevy bolt?? Which is a tiny car that will not accommodate our needs. I showed them the rental confirmation that showed confirmation of a mid size suv and the guys at the counter said yeah that’s our midsize suv? I told them our situation with the kid’s and luggage and asked if there was anything they could do to accommodate with another vehicle and they said yes but the next level up was a Chevy traverse (what I would consider an actual midsized suv) however, it was over 75% more for that vehicle than what I initially paid. I was bent over a barrel with my hands tied so I had to do it but it didn’t seem right. I felt very mislead and bait and switch…. Chevy Bolt…Ha!Reviewed 2023 Dec 20

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8.0

Overall good. The first person I interacted with was very friendly. A few issues arose in terms of picking up my car. They did not have a car available when I arrived, so in addition to waiting in line, I had to wait 30+ minutes to get a car. The person who processed my rental was less friendly and I realized after the fact, did not go through my rental agreement, etc. and just had me electronically sign a contract that I had not actually seen. I reserved a compact car and ended up with a Mustang. On one hand, this was fun, but difficult to drive/park in tiny spaces and also not very fuel efficient.Reviewed 2023 Oct 21

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6.0

This Hertz rental office is not at the airport. The car was rented at an inexpensive price, and we had no trouble with the car. The car had some chips and scuffs, and was not entirely clean. The people at the rental office were friendly, but not super efficient.Reviewed 2021 Dec 15

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2.0

Hertz had no cars available to rent in the price range of my reservation. They wanted to put me on a waiting list for a car to come in before completing my reservation (how many hours?). I asked they upgrade me to an available car but they would not do without making me pay for the upgrade. Slimy bait and switch tactic. Not what you'd expect for a class companyReviewed 2021 Dec 12

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2.0

The women who work here were so rude. Beyond rude. I won’t be back to a hertz location again.Reviewed 2021 Dec 07

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4.0

Air conditioner did not work properly which made it uncomfortable.Reviewed 2021 Dec 02

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2.0

The car was not ready when we arrived, the front desk attendant charged us for 2 extra hours because we ended up getting our car slightly earlier than the time that we scheduled. Will not rent from SB Hertz again.Reviewed 2021 Oct 25

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4.0

Cons:The car had not been cleaned. The customer service was lacking.Reviewed 2021 May 12

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10.0

Pros:Easy pickupReviewed 2021 Apr 14

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10.0

Pros:Very friendly on both ends!Reviewed 2021 Mar 05

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6.0

Pros:Staff was very friendly. At drop off there was no sign to say where to leave the key after hours.Cons:I think there was something wrong with the tires and/or alignment. In heavy rain the car hydroplaned horribly so that I was very frightened that I would be tossed off the road.Reviewed 2021 Jan 01

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2.0

Pros:Unable to pick up car. I wasn’t chargedCons:The location was closed, although I was able to book the car and Google listed them as openReviewed 2020 Dec 06

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• What is the most popular rental car from Hertz in Santa Barbara?

  Standard (Ford Transit or similar) is the most frequently booked rental car type from Hertz in Santa Barbara.

• How many car rental locations does Hertz have in Santa Barbara?

  Hertz has 3 rental locations in Santa Barbara. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes