Pros: Very friendly on both ends!
Pros: Staff was very friendly. At drop off there was no sign to say where to leave the key after hours.
Cons: I think there was something wrong with the tires and/or alignment. In heavy rain the car hydroplaned horribly so that I was very frightened that I would be tossed off the road.
Pros: Unable to pick up car. I wasn’t charged
Cons: The location was closed, although I was able to book the car and Google listed them as open
Pros: Car had been smoked in. It reeked.
Pros: Friendly staff, accommodating.
Cons: I chose the wrong pick up location by accident.
Cons: The facility was closed when I got there.
Pros: None, they don’t have any car for me. I have to find Herz office and complaints. I can rent a car after 90. Minutes. I call Herz call center for over 30mins. I can’t trust your system.
Pros: Staff was friendly. Location is convenient.
Cons: The vehicle was very beat up. It was missing the weatherstripping on the rear hatch, so it was very noisy. The vehicle was not the same class as what I reserved, so the MPG was way less efficient, therefore increasing fuel costs. The satellite radio service I paid for never activated.
Pros: They were closed during time of reservation
Cons: Being open
Pros: Staff was friendly
Pros: The manager was very helpful and patient, our car was clean and a good value.
Pros: The whole experience was great - staff, check-in, return, and the car.
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Hertz in Santa Barbara.
Hertz has 3 rental locations in Santa Barbara. Take a look at our Hertz rental location map to find the best rental cars near you.