Book Alamo car rentals in Wilmington

Reviews for Alamo in Wilmington

Recent reviews

Traveler rating

Wonderful

17

Very good

7

Good

2

Okay

3

Fair

3

Mediocre

0

Poor

10

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car was cleangreat price

get the carcustomer service

car availablegreat service

staff was friendlygreat experience

pick up and drop

10.0

Having a choice to pick the type of car that is available at time of rental like National Ececutive or Emerald Aisle.Reviewed 2022 Oct 24

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2.0

only takes credit cards, no debt or can or checksReviewed 2022 Sep 14

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8.0

Received a different class of vehicle. May have been an upgrade but was less pleasant to drive for a week than desired class.Reviewed 2022 Aug 09

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8.0

Parking lot not well lit at all.Reviewed 2022 Apr 23

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1.9

Didn’t have the correct vehicles for what was requested, clerks make up rules as they go to make their jobs easier. After fact checking and proving them wrong they would still argue. Won’t return to Alamo at that location.Reviewed 2021 Sep 29

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1.9

I couldn't believe how poor the service was at the Wilmington Airport Alamo Car Rental location. I had a confirmation number and was on my way to pick up the car when Nicole from the rental company called to tell me that they didn't have a car for me. I told that I had a confirmation and she informed me that didn't matter. She made no attempt to help me and offered no solution, just told me there wasn't a car for me. Lesson is to never trust a confirmation from Alamo.Reviewed 2021 Aug 11

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10.0

Had a great experience with Alamo. Convenient and professional in every way.Reviewed 2021 Jul 10

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2.0

Pros:Nothing. Will never try Alamo again.Cons:First, my flight arrival time that I booked (11:30PM) was moved to Alamo's closing time of 6PM (without notice). Second, when I requested a late pickup, they refused. Hertz was accommodating. Third, they offered that I could pick it up the next day. What was I supposed to do, wait at the airport till they opened the next day? Forth, I asked if they were suggesting that I take my business elsewhere, all I got was crickets! Needless to say, I canceled my reservation and took my business to Hertz who set up for both a late night pickup AND an early morning drop-off. All three agents involved in the transaction were courteous and did what they promised. It all worked perfectly! Better yet, the price was HALF what Alamo was charging for their dis-service.Reviewed 2021 Jul 03

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8.0

Pros:Yes quick and easy.Reviewed 2020 Nov 14

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5.2

Pros:Drop off was easy.Cons:I ordered an economy car, not a minivan. The minivan was ok but when I started it up, the screen said that the tire was low so I had to go back into the airport to tell them. They said it was fine so for four days, I drove around in a minivan that said “tire low”. Not good customer service.Reviewed 2020 Oct 18

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2.0

Cons:I was able to book a rental car but when I went to pick it up they said they had no cars available. I ended up having to rent from another company and was very expensive.Reviewed 2020 Aug 20

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10.0

Pros:Staff was friendly and accommodating. I would use them again.Cons:This is not a bad thing just wish I could have added a day to the front of the rental. Due to COVID we landed a day early.Reviewed 2020 Jul 12

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More

• 7.0 /10Enterprise Car Rentals at Wilmington
• 6.2 /10Avis Car Rentals at Wilmington
• 5.4 /10Budget Car Rentals at Wilmington
• 6.7 /10Hertz Car Rentals at Wilmington
• 5.9 /10Thrifty Car Rentals at Wilmington

• What is the most popular rental car from Alamo in Wilmington?

  Economy (Kia Rio or similar) is the most frequently booked rental car type from Alamo in Wilmington.

• How many car rental locations does Alamo have in Wilmington?

  Alamo has 1 rental location in Wilmington. Take a look at our Alamo rental location map to find the best rental cars near you.

• Does Alamo have a car rental location at the airport: New Hanover County airport (ILM)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from New Hanover County airport (ILM)?

  Yes