Book Hertz car rentals in Wilmington

Wilmington, NC, United States
3 Nov — 10 Nov
Same drop-off
Wilmington, NC, United States
Wed 03.11
Noon
Wed 10.11
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Wilmington

Overall Rating7.6 GoodBased on 97 reviews
Cleanliness
7.7
Comfort
7.7
Overall
7.5
Pick-up/Drop-off
7.7
Value for money
7.5

Recent reviews

Traveler rating
18
5
5
11
0
Find reviews that mention:
5.2
Cons:Amount I had to pay was more than what I was told on this site.Reviewed 2020 Aug 31
review fromkayak
2.0
Pros:they cancelled my reservation on meCons:not cancelling my reservationReviewed 2020 Jul 19
review fromkayak
4.8
Cons:I returned the car with a full tank but was hit with a $25 gas charge anyway. I can dispute it but that involves getting a copy of the receipt from my credit card company (takes 30 days) and then forwarding it on to Hertz, which is kind of an ordeal. There's little doubt in my mind that employees are trained to do this since most customers won't pick up on the extra charge or won't be willing to go through the process of getting it refunded. I won't be renting from Hertz again since I don't like doing business with companies that steal from customers.Reviewed 2016 Jan 05
review fromkayak
7.2
Pros:The car fit my expectations and needs.Cons:The staff was EXTREMELY rude. When I approached the desk she yelled "no cars!" at me with no explanation. I asked what the point of my reservation was if there were no cars available. She mumbled she'd let me know when one was available in 30-60 minutes. I asked if I'd get the same size that I had reserved and she refused to make eye contact and mumbled that it was being cleaned. I asked her why she was being so rude and she ignored me. I went to wait outside and then she came and yelled for me about 5 minutes later. She didn't talk to me or ask me if I wanted insurance or prepay for gas or anything as she checked me in. She could have easily said the car was being prepared and it would just be a few minutes. Instead she was mean and provided no helpful information. She was a miserable person that caused a lot of unnecessary confusion.Reviewed 2020 Aug 17
review fromkayak
10.0
Pros:Staff was great. Car was lovely. Pickup processing was fast.Cons:My rental car wasn’t available when I arrived to pick it up. So, i had to wait about 40 minutes for my car but my attendant offered me a handful of freebies to attempt to make it right. I appreciated her honesty about the wait and willingness to compensate.Reviewed 2021 Mar 16
review fromkayak
2.4
Cons:The pickup receptionist was extremely rude and was not accommodating. The car they provided was not clean, with trash in the cup holder, and not a car I would’ve wanted to drive. Drop off was easy except they completely overcharged me and now I’ll need to call back to get the charges sorted out. The worst car rental experience I’ve had.Reviewed 2020 Jul 28
review fromkayak
2.8
Pros:The car didn't break down.Cons:When I picked the car up the man behind the counter wasn't very friendly. He told me he had a ton of cars to pick from to give me and then gave me the car that was parked the absolute furthest from the building. He also gave me a car who's RPM's revved up very high when I wasn't accelerating. I had to down shift to L and then back to D to get it to stop. I had a three and a half hour drive late at night on dark and desolate road to deal with this. As a female traveling alone it's needless to say that I felt less than safe. When I dropped the car off the next day the I told the man behind the counter what had happened and he seemed not to care at all. That might have been because his child was running around the office unattended. I guess there is a reason Hertz is the cheapest. Next time I'll spend a little extra money and not have my trip ruined.Reviewed 2019 Oct 14
review fromkayak
2.0
Pros:Realized I made a mistake on the dates I needed and was unable to change or cancel the reservation. I was finally able to cancel a week later, but of course the time limit had expired and I wound up paying 67% of the rental for absolutely nothing. I attempted emailing Kayak to alter the dates, just got a robo response that you were on it. I then tried to just cancel it with the same response only. I never heard another word from you. Hertz said there was nothing they could do and of course I got no help from Priceline so thanks for nothing, I don't see any value in using Kayak when I can get the same deals or better other places. Not to mention I can alter or cancel my reservation when I book directly.Cons:Everything. My experience was awful.Reviewed 2021 Jun 02
review fromkayak
10.0
Pros:Car was ready but had to get an upgrade as my choice was not available gave me the same rate as booked.Cons:All went well car was very comfortable.Reviewed 2021 May 23
review fromkayak
8.0
Pros:Quality vehicle. Great service.Cons:We got assigned a mini van for a get away with my wife. Would have preferred a car like we indicated.Reviewed 2021 May 19
review fromkayak
8.0
Pros:Staff took good care of me.Cons:The car was given to me with a gouge in the tire. Are there no safety checks before renting a car?Reviewed 2021 Jun 15
review fromkayak
10.0
Pros:The staff was friendly & helpful. Quick & easy.Reviewed 2021 Jun 14
review fromkayak

Where can I find Hertz car rentals in Wilmington?

5214 Market St Ste 103, Hertz car rentals

Address

5214 Market St Ste 103

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00

Phone

+1 910 395 4481

Address

1740 Airport Blvd

Hours

Monday09:00 - 12:00
Tuesday09:00 - 12:00
Wednesday09:00 - 12:00
Thursday09:00 - 12:00
Friday09:00 - 12:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00

Phone

+1 910 762 1010

Good to know

Most popular location

1740 Airport Blvd

Most popular car type

Intermediate

Top tips for renting a car from Hertz in Wilmington

  • Intermediate rental cars from Hertz in Wilmington are around 37% cheaper than other car types, on average

FAQs about renting a car from Hertz in Wilmington

  • Intermediate (Class Intermediate Truck or similar) is the most frequently booked rental car type from Hertz in Wilmington.

  • Hertz has 2 rental locations in Wilmington. Take a look at our Hertz rental location map to find the best rental cars near you.

  • Yes

  • Yes