Book Avis car rentals in Calgary

Reviews for Avis in Calgary

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58

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20

Okay

9

Mediocre

9

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6.4

Cons:Zero customer service from the drop off location at YYC Rude, unhelpful and disrespectful Never againReviewed 2020 Jul 29

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6.4

Poor experience due to CarRentals.comPros:I was able to salvage the situation by working with the Avis representative, but the reservation I originally made was not honored. The car was nice. Drop off was smoother than pick up.Cons:I thought I was paying approximately $200 CAD, but was shocked when they almost had me sign for $900 CAD. That's what they had me in their system for. When I showed the Avis rep my confirmation (email and online), and that I wasn't going anywhere, he understood that he had to make it work. He gave a good car, with good terms, however the price was still about $100 CAD more than I had reserved for. But the shock of arriving and being told that the reservation I made was bogus was an extremely unpleasant experience. I believe that CarRentals.com is a scam and I will be reporting them to the Better Business Bureau. I'm surprised Kayak deals with them.Reviewed 2017 Dec 21

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4.4

Poor downtown servicePros:The car ran and was fairly clean. It was equipped with winter tires which are not appropriate for mid July usage and were loud.Cons:Pick up service was terrible-upon entering the non airport location, we waited for twenty minutes while the middle aged attendant, Rezaul, argued over his personal cell phone and did not even acknowledge us. We were waiting and the actual business phone was ringing and he ignored both. He then pushed the sale of insurance aggressively and with an attititude. Our actual rental was not available, so we were, "upgraded" to a larger vehicle with worse fuel economy. I would avoid the 1616 14th AVE NW Avis in Calgary if at all possible.Reviewed 2017 Jul 24

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3.6

The car was beat upPros:Tires were relatively new.Cons:I have taken a vacation with my family and we have chosen to rent a good vehicle since we were going to drive a lot. We chose the GMC Yukon XL premium which is a full size SUV fully loaded. The car was very very dirty in and out and it was beat up. The windshield had many cracks and the paint was scratched/damage all around the car. It did not feel right. Specially because we were paying for a luxury ride. Before driving away with the car, I complained that the car was dirty. Their response was " That is the only one we have available".Reviewed 2016 Sep 30

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2.0

Pros:The second agent was able to switch out the car for what I actually rentedCons:Did not receive the type of vehicle I paid for The one I received was dirty inside and out Took one full hour to get a new car Ended up driving 40 mins to a different location to pick up a car in the category I reservedReviewed 2021 Jul 06

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10.0

Fast, fast, fast!!!Pros:This was the fastest rental experience, ever. In and out, in less than 10 minutes. The two cars we rented, Caravan and Santa Fe were brand new. Return process was even faster. Quick visual inspection and a receipt.Cons:Avis rep told me that it was just 6 miles away from the airport, but it was a twenty minute taxi ride from the airport.Reviewed 2016 Aug 07

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10.0

Pros:Very affordable.Cons:Car was smaller than what I thought I had booked.Reviewed 2019 Jul 07

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10.0

Great service & carPros:The rental experience was smooth as silk. Friendly and nice people working behind the desk. Took about 5 minutes to get the car and when we got the car, ended up getting a higher class rental than we booked. We got a Hyundai Tucson, which was great for the mountain roads in Banff.Cons:Nothing that I can think of. All around great experience.Reviewed 2016 Sep 08

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6.0

Pros:The staff was helpful, basically just completed the reservation process.Cons:The wait time was too long, 1 hour to be exact. There were not enough agents to assist customers who had reservations. And more importantly, there was not an apology or explanation for the reason. People are eager to forgive if given the opportunity but only more upset if not.Reviewed 2019 Sep 13

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6.8

Pros:GPS was included and was very helpful. Included Sirius XM radio (for no extra cost) was also really great for the long drives around Calgary to Banff, Jasper, Golden, Drumheller.Cons:Dropoff was EXTREMELY difficult to find and checkout was pretty inefficient. There were also very few car options.Reviewed 2016 Jun 13

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6.4

Cons:The biggest problem was the drop off in banff. It is in the basement of a parking garage, that is gated. The gate only says reserved/private, but a clerk at the grocery store knew that if you pull up to the door it opens automatically. Once we learned this it was ok but it took over an hour and questioning 4 local vendors to get to that infiReviewed 2016 Sep 23

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10.0

Pros:everything...Reviewed 2017 Aug 12

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• What is the most popular rental car from Avis in Calgary?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Avis in Calgary.

• How many car rental locations does Avis have in Calgary?

  Avis has 6 rental locations in Calgary. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Calgary airport (YYC)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Calgary airport (YYC)?

  Yes