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2.0
Your website showed a 7 passenger 5 full luggage vehicle, an expedition was pictured, when I went to pick it up I was told a full size suv was a Durango or equivalent which doesn’t have trunk space for any luggage once the 3rd row is up. Your website misrepresented the vehicle type and didn’t match the hertz vehicle class - we didn’t have enough space for our party and luggage to fit in the vehicle.Reviewed 2023 Jan 04
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10.0
Excellent Agents to deal with at both ends, excellent vehicle, all around a 10 out of 10!Reviewed 2022 Nov 10
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10.0
We took a taxi from the Airport. I would have paid the extra to have the car there to meet us. I left my sunglasses in the car. I would be very delighted to get them mailed to me.Reviewed 2022 Sep 20
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10.0
I liked Hertz provides the special pickup arrangements after office hour.Reviewed 2022 Sep 19
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8.0
Pick up was a little slow (they were still cleaning the car), but on the other hand we were allowed to drop the car at the airport, instead of coming back to the city center the last day. Great value.Reviewed 2022 Sep 17
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8.0
Pick up and drop off was good. The ban was very clean and comfortable, it was perfect for our tripReviewed 2022 Sep 16
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6.0
The car was fine but while I was driving it a maintenance required light came on.Reviewed 2022 Sep 14
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2.0
The total cost was much higher than quotedReviewed 2022 Sep 06
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8.0
we were almost stuck renting a tesla because they only had one petrol car available, teslas in the middle of a mountainous area would be difficult to manage due to lack of charging and then you’re planning your trip around finding chargers which makes it non-enjoyable.Reviewed 2022 Aug 28
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10.0
Loved having the option to select an electric vehicle. Our check-in person was great and showed us the ropes for our Tesla. No problem dropping off after hours.Reviewed 2022 Aug 28
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10.0
No option to buy only liability insurance. Can be cheaper if there is an option to buy only liability insurance and use your own or credit card’s insurance for rental car. Bit expensive.Reviewed 2022 Aug 28
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4.0
Pick up was terrible. Was third in line and still waited over 30 minutes to get served. Never seen such a slow process. The line grew to about 20 people because the throughout for each customer was insanely slow. No reason for it. Car itself was ok. Bizarre car though. We requested an SUV for my family (two small kids) and we got this military style jeep. Not exactly what I expected when requesting a family style SUV. Drop off process was fine.Reviewed 2022 Aug 25
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