Guest reviews
Overall rating
5.9
Okay
Based on 9 reviews
Cleanliness
5.5
Comfort
6.2
Pick-up/Drop-off
6.0
Value for money
5.7
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Pros
"staff very helpful and friendly."
(in 779 reviews)
"Very easy pickup and dropoff."
(in 882 reviews)
"And friendly customer service staff."
(in 213 reviews)
Cons
"Car smelled like cigarette smoke!"
(in 116 reviews)
"Clerk said no cars available."
(in 1799 reviews)
"Customer service was the worst."
(in 163 reviews)
Recent reviews
Traveler rating
0
1
0
0
4
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2.0
Pros: Nothing
Cons: My reservation was not fulfilled when I showed up after my flight landed. I was able to book a car even though the company knew they had none to rent out.
review from
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2.0
Cons: Reservation was not honored, no cars available.
review from
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2.0
Pros: Nothing
Cons: Said had cars online but when I called none available
review from
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7.2
Pros: They had the car ready. Employees were very nice.
Cons: Somewhat dirty. Didn't like all of the extra fees/taxes they charged. $40 more than what I was quoted.
review from
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2.0
Couldn't Rent A Car
Cons: Although they took my debit card to reserve the rental, they would not accept it when I went to pick up the car. This is despite a $3K limit on the card. Should have been informed when reserving the car!
review from
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FAQs about renting a car from Avis in Killeen
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