Book Hertz car rentals in Killeen

Reviews for Hertz in Killeen

Recent reviews

Traveler rating

Wonderful

1

Very good

0

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

2

10.0

the counter person was friendly and helpful. very easy to pickup and dropoff the car. got upgraded for a nicer model.Reviewed 2021 Oct 14

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1.9

I didn’t like anything. kayak informed me that there was no need to call and check on my vehicle and Hertz didn’t have a vehicle for me.Reviewed 2021 Aug 09

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2.0

Cons:Waited hour and a half to be told they couldn’t rent us the vehicle due to mechanical issue. Shouldn’t this have been checked upon previous return?Reviewed 2021 Apr 18

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4.4

Cons:Prepaid 5 days in advance and did not receive the car class reserved. Reserved full sized truck and received a compact suv. Customer service was poor. Waited 15 minutes at counter for employee to return.Reviewed 2019 Jun 26

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9.6

Week Long Stay In TexasPros:I liked that when I landed in Killeen, Texas I was able to take care of all the paperwork and get my car keys right next to the luggage pick up site while I waited for my bags. The car was well maintained and the price i was charged was reasonable. Dropping it off did not really present any hassle either.Reviewed 2017 Apr 09

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2.0

Never againPros:Nothing the car was so small . Stood there waiting on a rep for about 20 mins . They charged us twice for the rental an still have not been reimbursed . I will never go there again . Horrible serviceCons:Nothing the car was so small . Stood there waiting on a rep for about 20 mins . They charged us twice for the rental an still have not been reimbursed . I will never go there again . Horrible serviceReviewed 2016 Feb 15

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10.0

Pros:Just keep doing what you are doing it good!Reviewed 2015 Dec 06

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2.0

Disappointed with available selectionCons:I had reserved a car that was listed as a Ford Escort, or similar. No big deal. My beater car is an escort and it has a big trunk. When I arrived to pick up my rental, they had two cars to choose from. Both of which were hatchbacks with very limited space for luggage/cargo. I expressed my disappointment with them considering there were probably 50 cars on the Hertz lot, but none of them were for rental as they were for sale. They couldn't even upgrade me to a larger vehicle because there weren't any available. I declined the rental and asked for my $36 insurance refund and they said I would have to go through Kayak to get the refund. I know it was Thanksgiving weekend, and cars were scarce, but they should advertise if it is a hatchback or a regular car.Reviewed 2015 Dec 01

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• What is the most popular rental car from Hertz in Killeen?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Hertz in Killeen.

• How many car rental locations does Hertz have in Killeen?

  Hertz has 4 rental locations in Killeen. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Fort Hood Regional airport (GRK)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Fort Hood Regional airport (GRK)?

  Yes