Pros: No...car was unavailable
Pros: Rapid, no fee extra
Cons: I paid a lot extra for a convertible. However, when I arrived there was no convertible available and I had to take another car.
They had no cars!
Cons: We had a reservation. Avis even said they had our reservation. But they had no cars. So, yeah, that wasn't ver helpful.
Pros: Easy of pickup/return
Cons: That it was not possible to drop off the car at the end of the rental. I had to keep the car overnight at my own expense.
Bait and switch
Pros: Nothing good to say
Cons: The lady wanted to put us in a beatle. I ordered 5 passenger car with two bags. She wanted to make us pay $70 more for a similar car. I showed her what we ordered and insisted she upgrade us if she didn't have what we ordered. After threats to call Avis and complain she then was able to find a car and keep the original price. Not happy with how she handled herself or represented the company. Your staff needs to be retrained. I will question if I will use your company again because of how we were treated.
Cons: long wait to get car
Pros: I love everything.. we bought a 3 day rental for $50 on an economy size car and got there and was upgraded to. Kia Soul Crossover for no extra money.. what a value!
Pros: Good customer service
Cons: Nothing lol
Intermediate (Toyota Corolla or similar) is the most frequently booked rental car type from Avis in Miami Beach.
Avis has 3 rental locations in Miami Beach. Take a look at our Avis rental location map to find the best rental cars near you.