Cons: Hertz overbooked its reservations. On the morning of pickup, the staff told us there were no cars available for the 6 people waiting with confirmed reservations. Took them about 2 hours to scramble to find other cars for us. It wasn't the fault of the staff at the location, but of Hertz Corporate overbooking their vehicles.
Cons: Not easy to find the place even with Google Maps.
Pros: The staff offre the agence for the pick up at hertz sully qiles beach was totaly incompétent and dihonest.
Cons: I booked a convertible car ,it was confirmed by hertz ,i did 30 miles to go to pick-up the car booked and when i arrived the Guy from the agency said me :sorry we don t have the car , perhaps a problem in the hertz software. He gave me an anoy
Cons: Prompt quick and reliable service
Cons: I think the car rental place closing at 5 on Monday is ridiculous. Everything else was great.
Cons: My debit card was alittle damaged from the back that it wouldn’t swipe they didn’t NOT want to Type in my information and basically we’re no help. I had to walk up and down south beach with my bags looking for another car rental place.
Cons: Well at least you had to give me the possibility to rent the car.
Pros: Easy process to pickup and drop-off.
Cons: I was given a midsize car instead of the full-size I had reserved.
Cons: Pick up
Cons: The garage the rentals are kept in was a little confusing to enter especially when you had to punch for a ticket. Otherwise it as great!
Cons: Obnoxious company Lied about hours of location Impossible to get in contact with Overcharge at desk for upgrade
Cons: I was told at the Orlando airport counter that I could drop off the car at 530 Collins Ave as long as it was by the time I recorded my pick up which was 9:40. I asked him what time they closed and he said I was ok as long as I dropped it by that time.
I got to the location, couldn’t even find where to park and notice it looked like it was closed. I was in the car so I asked someone on the sidewalk if they could tell what the sign said on the door. The hours where until 6:00 ad of course I was there to return it at 6:30. Way before I even had to! I tried calling, couldn’t get anyone. Waited several minutes on an alley smack in the middle of South Beach. My sister checked google for other locations while I was on my phone waiting to speak to someone. Found out I could go to 247 - 20 St at the beach and they were open until 8:30. Got there, difficult to identify, finally speaking to someone on a screen. Left car and key and she asked me if I wanted a printed copy of receipt or email. I said to email, she verdes the correct one and said the confirmation was on its way. This was two days ago and so far nothing received! Very dissatisfied with Hertz!!!
Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Hertz in Miami Beach.
Hertz has 3 rental locations in Miami Beach. Take a look at our Hertz rental location map to find the best rental cars near you.