Book Hertz car rentals in Miami Beach

Reviews for Hertz in Miami Beach

Recent reviews

Traveler rating

Wonderful

1

Very good

0

Good

0

Okay

2

Fair

0

Mediocre

0

Poor

3

4.0

Car I ordered wasnt available. Car I got was not what I wanted and while the inside was clean, it needed to be washed on the exterior- this site doesnt have the facilities for that. Took forever to return and finally after I said something, i was told I could turn in the keys and they would take care of it later- which they did.Reviewed 2022 Mar 16

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6.0

Rented in Miami Beach. I don’t like the fact cars are not full of gas when rented out. We only had a 1/4 tank and had to find a gas station early on in the trip versus having it full at the start and then leaving it fullReviewed 2021 Dec 03

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10.0

Easy.Reviewed 2021 Nov 20

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1.9

Nobody seems to work here. There were more employees than people in line, yet it still took two hours and they didn't even have my car at the end of it. Stay away.Reviewed 2021 Jul 11

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4.0

Pros:The convenience of the storeCons:No body told me the store was closing at noon I arrived 5 min late and It was closed, had to drive al the way to MIA and I was finned by the company. The car I received was not the one I signed up for, I reserved a focus and receive ed a fiesta. The car was dirty and smell like cigaretteReviewed 2021 May 30

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2.0

Pros:Staff was exceptionally rude. Our reservation was for 12pm but the manager was closing early that day. He told us to wait out front while he went inside to check on our reservation. Then he locked the door behind him, turned out the lights and left through a back entrance! Terrible!!! (So terrible, it was Hilarious!) But really, how could he behave so unprofessionally? He just left us out there. Would it have been so hard to say “sorry we have to close early today I can’t help you?”Cons:He could have not left us standing outside and not locked the door and not snuck out the back door and not lied to us. He could have honored our contract with Hertz and delivered our car.Reviewed 2021 Apr 01

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2.0

Pros:Nothing. It was the worst rental Experience I ever had.Cons:I had a reservation for noon and I called and asked are they strict on the time for appointments because I was at work and couldn’t make noon and I would be there on my lunch break between 2-3, they young lady said no. I get there to pick up my rental and they rented the car I reserved. Next they tell me they “upgraded” be to an SUV which is not what I wanted. The car also wasn’t ready so I have to wait about 20-30 minutes. I also changed the time I was going to keep the rental and they end up charging me more because it’s spring break. I get that part but I live locally and already suffering from having been in a car accident so I felt the up charge was ridiculous. I drove the vehicle less than a mile back to work. I drove less than one mile home that night and had a flat tire the next day. I’m told I’m responsible for the tire. The Hertz office did take care of it but eventually said it was a nail in the tire. I find it hard to believe after such a horrible experience that that was the case. I believe the air pressure in the tires was low because they rushed to get it ready. And I would have never been in this situation had they not rented out my car I reserved. Either way, I was already majorly inconvenienced by having to rent a car in the first place and make arrangements via Uber and rearrange my work schedule and the entire experience was awful. I will never use Hertz ever again nor will I recommend via word of mouth.Reviewed 2021 Mar 17

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6.0

Pros:UnderstaffedReviewed 2021 Jan 01

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8.4

Cons:Car was dirtyReviewed 2020 Jan 31

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2.4

Cons:Hertz overbooked its reservations. On the morning of pickup, the staff told us there were no cars available for the 6 people waiting with confirmed reservations. Took them about 2 hours to scramble to find other cars for us. It wasn't the fault of the staff at the location, but of Hertz Corporate overbooking their vehicles.Reviewed 2019 Nov 13

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10.0

Cons:Not easy to find the place even with Google Maps.Reviewed 2019 Sep 13

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2.0

Pros:The staff offre the agence for the pick up at hertz sully qiles beach was totaly incompétent and dihonest.Cons:I booked a convertible car ,it was confirmed by hertz ,i did 30 miles to go to pick-up the car booked and when i arrived the Guy from the agency said me :sorry we don t have the car , perhaps a problem in the hertz software. He gave me an anoyReviewed 2019 Aug 16

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• What is the most popular rental car from Hertz in Miami Beach?

  Full-size (Toyota Highlander or similar) is the most frequently booked rental car type from Hertz in Miami Beach.

• How many car rental locations does Hertz have in Miami Beach?

  Hertz has 5 rental locations in Miami Beach. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Miami airport (MIA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Miami airport (MIA)?

  Yes