Guest reviews
Overall rating
7.1
Good
Based on 26 reviews
Cleanliness
7.6
Comfort
7.6
Pick-up/Drop-off
7.0
Value for money
7.0
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Pros
"staff very helpful and friendly."
(in 779 reviews)
"Very easy pickup and dropoff."
(in 882 reviews)
"And friendly customer service staff."
(in 213 reviews)
Cons
"Car smelled like cigarette smoke!"
(in 116 reviews)
"Clerk said no cars available."
(in 1799 reviews)
"Customer service was the worst."
(in 163 reviews)
Recent reviews
Traveler rating
3
4
1
2
2
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2.0
Pros: Literally nothing.
Cons: Everything. The guy was an hour and a half late then just said, “Oh well you shouldn’t have been able to book it earlier.” No apology, no discount... It ruined our whole day because we were two hours late after he had to drive us to another location because the one I reserved the car at apparently only had a 12-passenger van he kept trying to get us to take. There were three of us! We didn’t want the damn van.
review from
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2.8
Pros: Car was not ready. Expected wait was 45 minutes.
Cons: Car should have been ready. Avis should have texted or called to let us know they were short of cars.
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4.0
Pros: Picking up and dropping off were easy.
Cons: They charged me $40 more than on the original contract. There is no reason given on the receipt.
review from
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10.0
Pros: Staff was GREAT!
Cons: I did not know a Sentra was a midsize car
review from
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8.0
Pros: Fadt checkout
Cons: Hours are limited so you cant drop off earlier than 8 am or later than 6 pm.
review from
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10.0
Pros: Service
Cons: Size of car
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8.0
Pros: The representatives were friendly.
Cons: They did not have a booster seat for my 6 year old daughter. We called 3 in the area and none if them had one, so we ended up at Wal-Mart and bought a seat ourselves.
review from
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8.8
Got bad car first
Pros: I got a bad car that was shaking at the speed more than 55 mph. Was able to change it for absolutely new car in another city's airport without any problem and enjoyed the rest of my trip driving new Ford Edge.
Cons: I booked SUV but at the pick up office they told me that they had only mid size cars. I insisted on SUV. They found it, but it was bad. They should have checked it.
review from
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2.0
Pros: Car got good mileage
Cons: When we went to pick up our car in New Orleans they said they ran out of the small SUVs that we had reserved. They only had a car for us. The car had cigarette smoke smell in it.
review from
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7.6
Pretty smooth overall
Pros: The car pickup process went relatively smoothly. The car was overall in very good shape and easy to drive.
Cons: The car had multiple scratches and dents on it I had to be sure were accounted for.
review from
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6.4
great car, great deal, but messy
Pros: low cost good gas mileage good car
Cons: bug guts on everything especially side mirrors
review from
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6.0
Pros: just dropped car off
review from
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- 25% of our users found rental cars from Avis in New Orleans for ₪100 or less
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