The additional fees that I incurred were outrageous. Almost $500 for renting a 4 cylinder non-luxury vehicle. I’m sickened by the price and will never use Avis again after their lack of communication, and uncalled for prices. It was not worth the money.Reviewed 2022 Jul 27
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6.0
Counter person inexplicably gruffReviewed 2022 Jun 24
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1.9
They could have kept the reservation Showed up to be told no cars were at that airport. No options were offered! Ridiculous!!Reviewed 2021 Oct 04
review from
10.0
Great staff. Easy in and out.Reviewed 2021 Sep 23
review from
10.0
Super easy..the bestReviewed 2021 Jul 19
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8.0
Pros:The company staff was very personable.Cons:The size/type of car got changed when I booked the rental, going from a mid-size to a compact. The car I ended up getting wasn't tall enough while sitting down--crooked neck all while driving.Reviewed 2021 Jun 07
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10.0
Pros:Ease of reserving and pick up was just as efficient.Cons:nothing comes to mindReviewed 2020 May 24
review from
10.0
Normal returnPros:It was fine.Cons:It was fine.Reviewed 2018 Jul 06
review from
8.0
Pros:Ease of return. Friendly staff.Reviewed 2018 Apr 30
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5.6
Please make it more challenging and time consumingPros:The woman at the counter spoke very good English.Cons:You must drive into a garage where there is only a small sign posted, that applies to all car rental companies, which you must stop and read, and it is on a curve where cars are blindly coming around and you must stop, block traffic, and read the four steps of 1) parking the car in the appropriate area, 2) cleaning it out, 3) writing down the mileage and 4) locking it, noting the number of your space, and returning the keys to the rental counter. What it doesn't say is 1) your parking space is far away 2) the rental counter is across the street in the main terminal downstairs on the other end 3) the escalators don't work and 4) have fun waiting in line to turn in all this information you are supposed to provide.Reviewed 2017 Nov 19
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6.4
Cons:The rental policies were a bit unclear, and we wound up paying ~$150 more than we expected to.Reviewed 2017 Aug 16
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7.6
Pros:- Quick and easy - Good price (note there may be fees on top)Cons:- Couldn't change the pick up and drop off times to be true without changing the price and adding $200 - Returning the car was kind of confusing - Charged for fees I didn't know existed (late drop off, not driving enough miles, etc)Reviewed 2017 Aug 07