2.0
90 min for car to be ready, even tho my reservation was for 3 hours earlier.. bottlenecks cleaning carReviewed 2023 Aug 08
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4.0
Unfriendly staff! GPS that was not working and constantly requeste SW updatesReviewed 2023 Jun 28
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4.0
I paid for a mid sized SUV and instead was given a car no bigger than a sedan. My whole goal in paying TRIPLE the price for an suv was to feel safer while driving in the snow (there was a major snowstorm while I was there). When I complained at the counter, the lady said there was nothing she could do even though there were bigger SUVs available in the lot. Instead, I slid and slipped multiple times and was terrified I’d get into an accident. It was traumatic.Reviewed 2023 Jan 22
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4.0
Poorly staffed, huge backup at pickup counter. Apparently they did not have staff to clean returns. After waiting almost an hour we chose to take a "dirty" car just to get out of there. The counter staff was pleasant, felt bad for them having to deal with the situation.Reviewed 2022 Oct 02
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10.0
The car wasn’t really dirty but could have been a bit cleaner, especially the inside of the windshield. That said, overall I was happy with my experience with Avis at the Burlington VT airport, the car, and personnel. I’d rent from them again.Reviewed 2022 Aug 13
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2.0
The additional fees that I incurred were outrageous. Almost $500 for renting a 4 cylinder non-luxury vehicle. I’m sickened by the price and will never use Avis again after their lack of communication, and uncalled for prices. It was not worth the money.Reviewed 2022 Jul 27
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6.0
Counter person inexplicably gruffReviewed 2022 Jun 24
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1.9
They could have kept the reservation Showed up to be told no cars were at that airport. No options were offered! Ridiculous!!Reviewed 2021 Oct 04
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10.0
Great staff. Easy in and out.Reviewed 2021 Sep 23
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10.0
Super easy..the bestReviewed 2021 Jul 19
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8.0
Pros:The company staff was very personable.Cons:The size/type of car got changed when I booked the rental, going from a mid-size to a compact. The car I ended up getting wasn't tall enough while sitting down--crooked neck all while driving.Reviewed 2021 Jun 07
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10.0
Pros:Ease of reserving and pick up was just as efficient.Cons:nothing comes to mindReviewed 2020 May 24
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