2.0
My experience is rated poor due to me reserving a car online only to get to the Budget office and not have a car because they were still renting cars although they had none to rent.Reviewed 2023 Sep 06
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6.0
My scheduled pick up time.Reviewed 2023 Aug 01
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10.0
Customer service was great, good price for rental.Reviewed 2023 Jun 22
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8.0
Pick up process was very slow Vehicle was very dirty and had a weird smellReviewed 2023 May 19
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10.0
I got upgraded to a higher level of a cqrl than what I had signed up for, for the same price. I was also offered Sirius FM as a bonus and it was a joy to list to some of its radio stations. The car was clean and very comfortable. Overall the experience was excellent.Reviewed 2023 Feb 19
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10.0
Everything was perfect,except the on line service doesn't notify you about the 250.00 deposit that will be returned when u return the car!!And it was returnedReviewed 2023 Feb 01
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10.0
You have to go inside the airport terminal to the counter because no one staffs the location in the parking garage. Other than that, it was a typical rental.Reviewed 2022 Jun 06
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10.0
Nothing you can do better just the price was a little highReviewed 2022 May 17
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2.0
I had a reservation for 9pm pickup. My flight arrived at 9:30pm and there was no one at the Budget counter. I was stranded at the airport with my 91-year old father. Thank goodness for Uber!Reviewed 2022 Mar 27
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10.0
Everything was great!! The staff was really nice and the process of pick up and drop up worked well for my schedule. Thanks Budget!!Reviewed 2021 Jun 23
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10.0
Cons:No check-in outdoors. Would have made rental experience 5-star! Still overall, great experience.Reviewed 2021 Feb 02
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3.6
Cons:Staff in Jackson never answered the phone. We were getting in at 11:15PM and it said the booth closed at 11. Call all day to confirm and no one picked up. When we returned the car, we were charged double the price of what we rented it for. Horrible experience.Reviewed 2019 Dec 14
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