Book Budget car rentals in Lexington

Reviews for Budget in Lexington

Recent reviews

Traveler rating

Excellent

9

Good

3

Okay

4

Mediocre

3

Poor

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pick up and dropreturned the car

car availablecar smelled

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8.0

The telephone tree for both kayak/Hotwire and Budget were impossible. I needed to update my arrival time to five hours later and needed to know if the counter was open at midnight. You both could do a better job of giving customers an option to update arrival and to assure the customer that the counter would be open.Reviewed 2022 Aug 02

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10.0

Quick pickup and dropoff.Reviewed 2022 Jul 31

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10.0

Ms Brandenburg at the rental desk was awesome to deal with.Reviewed 2022 Mar 24

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10.0

The vehicle exchange smelled like smoke the entire time I had itReviewed 2022 Mar 12

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2.0

I’m still dealing with them because they want to charge me $150 to add an extra day at the end because I didn’t want to travel through the 9 inches of snow in Nashville. They make it impossible to talk to the location where I rented from and everyone gave me the runaround. I made at least 10 calls that day and talk to just as many people who all said that it was someone else’s fault in the company and that they just worked there.I wish someone would get back to me on this and help me figure this out. I feel like it’s a scam and I was used.Reviewed 2022 Jan 05

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4.0

Engine light on - one of the tires was low, had no cars so I had to take an 18 passenger Van…no big deal but a little strangeReviewed 2021 Oct 26

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4.0

Cleanliness of the carReviewed 2021 Oct 25

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8.0

Pros:Staff was friendly. Drop off area not clear like other companiesCons:Rates were extremely high compared to other areas of countryReviewed 2021 Mar 08

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6.0

Cons:Car smelled like cigarettes with a burn hole in the passenger seat. Otherwise it was good.Reviewed 2021 Feb 07

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2.0

Pros:There were no cars to be picked upReviewed 2021 Feb 06

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4.4

Pros:The staff at pickup was fineCons:They did not have the class of car we reserved and only had a mini van or pick up truck. Neither were options I wanted but had no choice.Reviewed 2020 Oct 27

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8.0

Pros:Great value and ease of pick up and drop off in the Lexington airport.Cons:They miss charged our card by quite a bit. They did fix it In a timely manner, within 3 business days. It was slightly stressful until they fixed it but am thankful that they were on top of it.Reviewed 2019 Oct 10

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• 7.6 /10Enterprise Car Rentals at Lexington
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• 5.9 /10Hertz Car Rentals at Lexington
• 7.3 /10Alamo Car Rentals at Lexington

• What is the most popular rental car from Budget in Lexington?

  Full-size (Toyota Camry or similar) is the most frequently booked rental car type from Budget in Lexington.

• How many car rental locations does Budget have in Lexington?

  Budget has 2 rental locations in Lexington. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Blue Grass airport (LEX)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Blue Grass airport (LEX)?

  Yes