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10.0
Helpful staff, very accommodating.Reviewed 2023 Sep 19
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10.0
Very accomidating to changing schedules, helpful, and readily available.Reviewed 2023 Jun 14
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10.0
Good service and pretty convenientReviewed 2022 May 31
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10.0
The staff were greatReviewed 2021 Aug 09
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10.0
Pros:Staff was great, Pickup was flawless. Vehicle was perfectCons:It would have been nice if the branch we used was open later so we could physically hand the rental back in. We had to drop it off and leave keys in a drop box. Minor issue, though.Reviewed 2021 Apr 25
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2.0
Cons:It would have been nice if they actually had the car I reserved, or any car at all.Reviewed 2021 Apr 01
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4.0
Pros:The car was comfortable and easy to driveCons:Booked the car online, but when I arrived to pick my car up, the staff said there were no cars available. Had to wait over an hour for a car. The car also reeked of cigarette smoke. Vincent was friendly, but the rest of the staff was unfriendly and clearly didn’t care about the customers. Would not book at this location again.Reviewed 2021 Mar 29
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9.6
Pros:A stone hit and cracked our windshield while traveling, and they swapped out our van at a different location in under 1 hour. Outstanding!Reviewed 2020 Oct 12
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10.0
Pros:EverythingCons:NothingReviewed 2020 Aug 05
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8.0
Cons:Winchester Rd location did not allow you to park your personal vehicle in their lot, which I was never told prior to arrival....but other than that, very good experienceReviewed 2020 Jul 20
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2.0
Pros:It was a car that ranCons:I ordered a truck and had to take a car, really needed the truck thats why I reserved the truckReviewed 2020 Jul 14
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2.0
Cons:Arrived to pick up the car and they “are out of cars”. Had reservation for over 10 days. No one tried to notify me that the car was unavailable. I was not offered an alternative and was not given any apology! Was simply told it’s the “virus” and there’s nothing they could do. I was 3rd in line for pickup that day and the people in front of me did not get rentals that day either. I will NEVER use Enterprise again!Reviewed 2020 Jun 29
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