Book Hertz car rentals in Lexington

Reviews for Hertz in Lexington

Recent reviews

Traveler rating

Excellent

20

Good

7

Okay

5

Mediocre

14

Poor

3

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pick up the carfriendly staff

car availablelocation was closed

car was cleancustomer service

rented a cargreat experience

pick up and dropnever rent

wrong location

10.0

Easy check-in, no complaints, friendly staff.Reviewed 2022 Aug 01

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10.0

Truly, HERTZ IS THE BEST car rental company. I have rented from Budget, Dollar, National and my experience has been disastrous. With the only exception of Enterprise which has been decent. You pay a little more with Hertz but the way they treat you, trust you, WOW! In and out in a flash and also better quality cars. With the cheaper companies you pay less (in many cases a little less) but the lines, the problems the filling up forms, etc makes it Not Worth it!Reviewed 2022 May 04

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10.0

Smooth transaction all around I didn’t fully grasp that the add on insurance offered was third party so you still have to provide your personal insurance provider at the counter.Reviewed 2022 Jan 03

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5.9

The car drivers window didn't work ... found out when it was time to pay a toll. :-(Reviewed 2021 Sep 11

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10.0

Clean vehicle, easy pick up and drop off process.Reviewed 2021 Sep 06

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10.0

The vehicle was clean but had a strong offensive perfume odor that was off putting. We used some essential oils on cotton to counteract. The check out process was quick, friendly and efficient. The price was high, probably because of Covid and demand.Reviewed 2021 Aug 21

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1.9

Had to have a flight in order to rent with debit card!? Ridiculous..why do I need a flight when I’m clearly drivingReviewed 2021 Jul 26

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1.9

They cancelled the RESERVATION a week before arrival. Never mind I made the RESERVATION about 2 months in advance. If they don’t know what a RESERVATION is, perhaps they should stop taking RESERVATIONS.Reviewed 2021 Jul 20

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1.9

Hertz didn't have my reserved car at the location I booked in advance and ended up renting me a smaller car for more money at a different nearby location.Reviewed 2021 Jul 12

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2.0

Pros:The staff was friendly, but said the car was full of gas and it was Empty. Called and asked what to do and they said fill it. We did and then returned the car half full. We expected to get a refund for the gas we did not use, butReviewed 2021 Jul 01

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8.0

Pros:Nice vehicle; efficient setup, pickup, and return.Cons:Minor but annoying mechanical issue (ratting noise).Reviewed 2021 May 25

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2.0

Cons:The staff did not honor my reservation. Ruining my trip, they waited until pickup time to let me know that they had no cars available and that if a car were to become available that they would not honor my booking price.Reviewed 2021 May 19

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More

• 7.6 /10Enterprise Car Rentals at Lexington
• 4.4 /10Avis Car Rentals at Lexington
• 6.2 /10Budget Car Rentals at Lexington
• 4.6 /10Dollar Car Rentals at Lexington
• 7.3 /10Alamo Car Rentals at Lexington

• What is the most popular rental car from Hertz in Lexington?

  Full-size (Toyota Camry or similar) is the most frequently booked rental car type from Hertz in Lexington.

• How many car rental locations does Hertz have in Lexington?

  Hertz has 3 rental locations in Lexington. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Blue Grass airport (LEX)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Blue Grass airport (LEX)?

  Yes