Book Budget car rentals in Melbourne

Reviews for Budget in Melbourne

Recent reviews

Traveler rating

Wonderful

15

Very good

9

Good

0

Okay

5

Fair

0

Mediocre

0

Poor

20

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car was cleanfriendly staff

car availablepick up and drop

get the carcustomer service

returned the car

6.0

They did not have the car size I reserved but did give me a nice upgrade. The car was filthy and the gas tank was not filled. So I probably spent more on gas with the bigger vehicle due to a lower mileage rating but have to admit it was comfortable. Return was awful, they advertised online on their website that the office was open at 11:00 but the store the office was in did not open until 12:00 so I was stuck waiting an hour for the store to open to get access to the rental counter. When the attendant was questioned about that he said “well, I was here, take it up with the store”. And no, don’t ask, the drop box was inside the store too so that was not an option. If you were to ask if I would rent from Budget again, possibly, but not from this location.Reviewed 2024 Apr 29

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2.0

everything was great, except for pick up. the service desk informed me that because my reservation was made for 2pm pick up time and I arrived at 110pm, the car was in the back of the lot and was not ready. I felt lucky to get the car at 139pm but it came only after being persistent. I felt like they were doing me a favor rather than providing great customer service. and the car had not been washed in daysReviewed 2024 Apr 21

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8.0

The Corolla was ok. But I reserved a step upReviewed 2024 Mar 30

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10.0

Very easy process. Price worthy.Reviewed 2024 Feb 07

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4.0

I had to return a day early but did not get a credit back. Not a good way to do businessReviewed 2024 Jan 23

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4.0

The car i made a reservation for was not what i received. Pickup/drop off easy and price was great! Staff not pleasantReviewed 2024 Jan 08

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10.0

Good car and good service. I would need the service to include the use of my own insuranceReviewed 2023 Dec 28

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2.0

They charged me $60 more than what I signed up for!Reviewed 2023 Nov 21

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6.0

There was long time to pick up the car. It took almost 1.5 hours to get the car. Car was not full tank but 7/8 tank. How do we fill up 7/8th of tank. Secondly, when we returned the car they charged us $60 for gas tank fill up despite i returned it 7/8th tank. I had to call customer service from airport. On phone they said you were charged because you did not return car full tank. I told them car was 7/8th tank and he wanted to see if I have photo proof (which i did) but I was like why do you need photo when contract says return car 7/8th, finally $60 was returned.Reviewed 2023 Oct 22

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10.0

Smooth and easy . Nice car and very easy to get the car and get goingReviewed 2023 Oct 13

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10.0

All very easy - car was spot on!Reviewed 2023 Oct 11

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10.0

Best experience ever very good service with budget got a beautiful Toyota many thanks will use you againReviewed 2023 Oct 11

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More

• What is the most popular rental car from Budget in Melbourne?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Budget in Melbourne.

• How many car rental locations does Budget have in Melbourne?

  Budget has 2 rental locations in Melbourne. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Melbourne airport (MLB)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Melbourne airport (MLB)?

  Yes