Book Avis car rentals in Melbourne

Reviews for Avis in Melbourne

Recent reviews

Traveler rating

Wonderful

7

Very good

1

Good

0

Okay

4

Fair

0

Mediocre

0

Poor

7

10.0

Service at collection and drop off was outstanding. We paid a little extra for Avis - it was worth it.Reviewed 2023 Sep 18

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6.0

I hired my car for 2 weeks and unfortunately was involved in a crash on day 2, I went back to Avis to report this and was advised that my insurance would cover me, and that I could have a new car. I decided I did not want to drive as I was extremely shaken by the whole incident. I have not heard any more and feel I should have received a refund for the remainder of the hire period.Reviewed 2023 Aug 25

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2.0

The avis counter staff was very unwelcoming and didn't even listen when I told him I can't fit my luggage in the car he gave. Made me drive to buena vista 75mins with my 3 year old in lapReviewed 2023 Aug 16

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6.0

Booked convertible, none available. Additional charges after return taken from account with no explanation whatsoever.Reviewed 2023 Jul 03

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10.0

Nice east smoth. Staff offered help with choice of motorway packet and be sure if we have everything what we need. No problems at all. Thank you!Reviewed 2023 Jun 10

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4.0

I am still trying to get refunded for the extra day's charge that I was promised would not be charged to my card. I spent over 20 minutes on hold yesterday and when the guy put me on hold to check with a supervisor, we were disconnected.Reviewed 2023 Jun 06

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10.0

Really easy and straightforwardReviewed 2023 May 30

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2.0

The car smelled like smoke. The agent, Karen, was rude and verbally abusive. We’ll never rent from Avis again.Reviewed 2023 May 01

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6.0

The car we reserved wasn't available apparently we wasn't the only people that day who had same issue. Was offered an alternative which they claimed was 4x the cost of what we paid so was an "upgrade" ended up having to drive to another airport with it to swap it out as didn't drive well and got an alternative again still not what we originally booked for.Reviewed 2023 Apr 26

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2.0

Your website did not tell me the car rental was not at the airport - instead it was at a mall nearby and location was closed when plane landed. Never using kayak again and will go directly to Avis website next time.Reviewed 2023 Mar 20

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6.0

The agent told me to find the rental in the parking lot. Was not very professional. The car was dirty. Orange crackers all over the front seats. Glasses and gum left in the car.Reviewed 2023 Feb 19

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2.0

Avis did not have the reserved and confirmed 15-passenger van we reserved to transport guests from wedding ceremony to wedding reception that we had reserved one-month in advance and confirmed the reservation 1 week ahead of the wedding. When we went to pick it up at the designated time (the morning of the wedding) they said they didn't have it (sorry). PLEASE DO NOT USE AVIS IF IT IS FOR ANYTHING IMPORTANT LIKE A WEDDING.Reviewed 2022 Oct 24

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• What is the most popular rental car from Avis in Melbourne?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Avis in Melbourne.

• How many car rental locations does Avis have in Melbourne?

  Avis has 2 rental locations in Melbourne. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Melbourne airport (MLB)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Melbourne airport (MLB)?

  Yes