Book Budget car rentals in Oranjestad

Reviews for Budget in Oranjestad

Recent reviews

Traveler rating

Excellent

24

Good

6

Okay

1

Mediocre

7

Poor

1

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car was cleanpick up and drop

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returned the carnext day

2.0

Our car was filthy, had a lot of blood stains all over, we felt so uncomfortable driving the car, if there are blood stains that means the car didn’t get cleaned. Our tires was bald and we didn’t feel safe driving. Seems like their cars are not maintained. It’s not safe to drive a car with tires that are very thin. Very disappointed with our rental, to think we’re in a different country and we want to make sure we feel safe.Reviewed 2022 May 27

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10.0

The first car I received was unfortunately, difficult to drive because the transmission was subpar. I called the rental office and they immediately told me that they could give me a different car. The second car I received was much better and I had no problems with it during the month of rental.Reviewed 2022 Mar 03

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10.0

Customer service from the shop in Aruba was excellent.Reviewed 2022 Feb 01

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10.0

Easy as can be for pick-up and drop-off. We had a tire go low and just drove it in and they put a new tire on immediately. Highly recommend!Reviewed 2022 Jan 23

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2.0

Despite sending a confirmation email the day before my rental, Budget did not honor the reservation. In other words, they had no car to rent me, making up some lame excuse that when I made my online reservation, it was "after hours," and that "the server" sent the confirmation email automatically. The manager, an unsympathetic soul named Elgene actually suggested he might be able to get me a car at another car rental but I might have to pay alot more because Budget would not honor my guaranteed rate.Reviewed 2021 Dec 30

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2.0

Our trip was scheduled to leave on Dec 4th. On Nov 8th the airline changed our departure to Dec 5th. I called and changed our arrival date thru the 1-800 # and spoke to a person named Mary and was told everything was taken care of. We arrived in Aruba on Dec 5th and we were told that since we didn’t pick up the vehicle on Dec 4th our vehicle was rented to someone else and they did not have any other vehicles available. They didn’t know anyone named Mary. Another gentleman was suppose to pick up his vehicle at noon but due to delays with the airlines he didn’t get there till 3:30 and was told the same thing.Reviewed 2021 Dec 20

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7.9

Friendly and courteous staff. When our turn came, the signing process took less than 5 minutes. However, the wait to be seen was the longest out of all the rental agencies. Had to spend 20 mins in the sun in 90 degree weather. The car was dated, not clean. Had a very distinct smell of moisture that barely went away with the time of our rental. Also cloth seats had white patterned lines from saltReviewed 2021 Oct 03

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10.0

It was quick and staff was so helpful. I didn’t realize I booked a car at a location outside of the airport which wasn’t an issue at all. The clerk had a driver take us to the location within 5 mins and when we picked up our car it was so fast and easy! Friendly staff would recommend!Reviewed 2021 Aug 15

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1.9

They gave my car away and yet charged me for the insurance. I was in aruba. Pissed me off!! Jay's rentals really helped me out though!!Reviewed 2021 Aug 01

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10.0

The staff was great. However, the vehicle needed to be cleaned on the interior. The seats and floors were dirty and it had a moldy smell.Reviewed 2021 Jul 18

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2.0

Cons:We were stuck in customs forever and arrived 2 hours and 2 minutes after our reservation time and they didn't have a car held for us. They told us their policy was that they don't hold cars for more than 2 hours. Clearly they didn't have a car for us because there is no way they rented out our car in the 2 minutes past the time they state they are required to hold the car for us. There was nothing we received notifying us of this 2 hour rule in advance.Reviewed 2021 Jun 29

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8.0

Pros:Staff was pleasant & helpful At checkin I left some papers. An agent figured out they were mine brought them out to me.Cons:The facility is small and congested. But it is also close and well run🙂Reviewed 2021 Jun 19

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• What is the most popular rental car from Budget in Oranjestad?

  Economy (Class Economy Car or similar) is the most frequently booked rental car type from Budget in Oranjestad.

• How many car rental locations does Budget have in Oranjestad?

  Budget has 2 rental locations in Oranjestad. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Reina Beatrix airport (AUA)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Reina Beatrix airport (AUA)?

  Yes