Guest reviews
Overall rating
7.9
Good
Based on 112 reviews
Cleanliness
8.2
Comfort
7.9
Pick-up/Drop-off
7.9
Value for money
7.8
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Pros
"Staff were friendly and helpful."
(in 1394 reviews)
""Great price, very clean car.""
(in 3750 reviews)
"Great car and easy drop-off"
(in 1485 reviews)
Cons
"Terrible customer service as well"
(in 355 reviews)
"Will NEVER use Budget again!"
(in 252 reviews)
"Car smelled like smoke !"
(in 239 reviews)
Recent reviews
Traveler rating
35
11
9
5
7
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
easy drop
car available
great car
return the car
friendly staff
quick and easy
took a few minutes
car smelled
long line
great experience
great price
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10.0
Pros: Rental location very short walk from airport exit. Drop off well marked and employee came out immediately upon return. Clean business - clean car.
review from
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8.8
Pros: Very easy
Cons: Workers forgot about me waiting for the car out back when I picked it up.. after 20 min of waiting I had to go in and remind them I was still waiting for the keys
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10.0
Pros: The price was very affordable, and the car was in great condition. The rental booth was in a centralized location directly in front of the airport which made pickup very easy!
Cons: Nothing at all.
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10.0
Pros: Super easy and fast process. The vehicle was reliable, clean, everything worked perfectly. Helpful staff.
Cons: All was perfect.
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4.8
Pros: Drop off was simple. We will see if I get any extra charges...
Cons: The pick up was horrible. The reservation was actually not from the airport. The office closed early and didn’t have a car for us. We were forced to pay for an upgrade and all these extra fees and had to work pretty hard to negotiate a reasonable resolution. Overall very poor experience.
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2.0
Pros: Nothing
Cons: Reservation was not honored and car was given to other customer. I was left without a vehicle.
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2.0
Pros: Nothing. Our flight was late by 2 hours and when we reached at the budget office to pick up our cars they told us they had no more cars for us. We were 5 families traveling together so we had booked 5 cars and out those 5 cars none was available. Totally ridiculous. That would never happen in US. We ended up renting our cars from a local car rental company but had to pay double the cost of what we had booked with Budget. So this is a warning for future travelers, if you have booked with Budget there is no guarantee that you will get the car.
Cons: Wish we had gotten our cars and not pay double the cost
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10.0
Pros: Staff was friendly and helpful.
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10.0
Pros: staff very friendly and a pleasure to do business with.
Cons: free car LOL
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8.4
Pros: Easy process. In and out quickly both at drop off and pick up. Car was ready as soon as I got off my flight. The cost was more than my estimate from booking but I was still OK with the price.
Cons: Price was higher in person than what I had booked online prior to my trip.
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9.2
Cons: Every thing was great. Pricing is not exact..expect to add additional 400.00 to the price web site gives you. When include second d driver..insurance..tax.. not cheap
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10.0
Pros: Everything was awesome!
Cons: Lower price
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Where can I find Budget car rentals in Oranjestad?
Top tips for renting a car from Budget in Oranjestad
- Mini rental cars from Budget in Oranjestad are around 43% cheaper than other car types, on average