Cons: Maybe a quick orientation of Aruba roads. E.G. speed bumps not well marked or seemingly located randomly. Roundabouts or circles, outside is for exiting and inside for going straight.
Pros: Easy drop off. Slow pick up.
Cons: Check in process slow. When I selected the Aruba airport in my search criteria, it switched my pick up location on me. Was very deceptive.
Cons: When I showed up to pick up my car they informed me that they didn’t have any compact cars available. They only had mid size cars available and it was going to cost over twice what I had originally booked the car for. Because I had made the reservation a month prior I was stuck and had no choice but to pay the extra. Terrible customer service! Very slow and could care less that they over booked their cars and put that burden on their customers.
Pros: People were nice, the women at the airport was great.
Cons: Reserved my car at 10am to pick up at 12:30-1. Get there they are on lunch(not a huge deal ,I get they need breaks but no one told me so I waited 30 mins.) once they come back she tells me she doesn’t have the car I want, so I took a tiny compact car. A little communication would have been good is all.
Cons: Old mini van. Need new cars
Pros: Perfect size van. It was exactly what we needed.
Cons: It was over $300 just for Insurance
Cons: The agent there should is not a nice person. Also they charge $75 Refueling fee. This does not include the fuel!
Thrifty needs to provide more friendly service and fair fuel charges. Stop ripping people off. BE NICE!
Cons: The rate. When we. Got there to pick up t the car they increased the price by more than $60.00. I Made the reservation to pick up the car at the airport. If they wanted me to pick it up someplace else they should have taken me there like other car rentals do. Not leave it at pay it or no car. I would have rented from another rental place. I’m a travel agent I made the reservation to pick up at the airport Like I do every year.
Cons: too much paper work
Cons: They did not honor the rental price at Kayak.
Pros: Staff was great and very helpful.
Cons: A better car
Cons: The total charge quoted to me was $221.02 for a 9-day rental. I had phoned Thrifty when I had made the reservation to inquire where the car pickup location is, and the representative stated that he believed it was the kiosk at the airport. Even the copy of the reservation stated "Free Shuttle To Car". However, when I checked in at the airport kiosk, they stated that the pickup for the vehicle was offsite from the airport, that they did not provide a shuttle to the offsite location, and that I would have to take a taxi to the pickup point. They claimed that the statement in the reservation copy that I produced at check-in was no longer in effect and that it was shown there in error. Instead, the offered to have me pick up a vehicle at the airport, but that I would have to pay an additional $24.91 USD + tax for "Airport Fee", which raised my total rental fee to $246.40 USD, an increase of $25.38 USD. I was not in a position to seek a taxi at that time, so I reluctantly agreed to accept the additional airport charge. Other competitive car rental firms that I've used for many prior years all offer free airport shuttle to offsite pickup and drop-off locations. If I had known this beforehand, I would likely have rented elsewhere who also quoted me competitive rates. Although I have rented from Thrifty a few times in the past without issues and was satisfied with their rentals, this time I feel I was a victim of erroneous advertising and a misleading claim of a bargain rate.
Mini (Hyundai i10 or similar) is the most frequently booked rental car type from Thrifty in Oranjestad.
Thrifty has 4 rental locations in Oranjestad. Take a look at our Thrifty rental location map to find the best rental cars near you.